Marketing and Events Coordinator
Sales management professional with extensive network of contacts in the events industry. Acquired over 6 years experience as an Event Coordinator. Collaborates, plans, implements community entertainment and fund raising events.
Visual Designer who leverages excellent organizational, communicational, interpersonal and client management skills to produce outstanding visual products. Graphic Artist skilled in a variety of designs, logos and marketing packages designed to strengthen business competence.
Performs multi-tasking functions to meet goals/deadlines and accomplished job completion with customer expectation and satisfaction. Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.
Prospecting and cold calling
Strategic account development
Strong interpersonal skills
Team building expertise
Skilled in MS Office
Proven sales track record
Strong deal closer
Upselling and consultative selling
Skillful kitchen staff trainer
Food and beverage handling expert
Back of house operations understanding
Ability to handle fast-paced environment
Ability to handle/resolve problems
Successful kitchen staff supervisor
Special dietary needs expert
Menu development skills
Willing to work under pressure
Coordinated all department functions for team of 20 + employees.
Successfully planned and executed corporate meetings, lunches and special events for groups of 100 + employees. Increased office organization by developing more efficient filing system and customer database protocols.
Formulated an inclusive design manual reference guide with more than 8 design templates.
Increased page views by 20% in just 10 months by increasing social media interaction.
Identified and acquired 100+ high-value new clients for my current company.
Increased website traffic by 60% to over 30K daily views through effective meta-tagging, blogging and search engine submissions.
Designed and executed branding plan to rename and re-brand a $2.5 billion business unit.
Conducted studies to create messaging strategy.
Sales and Marketing
Increased annual gross sales by 30%.
Developed direct mass mailings which resulted in 8% growth of customer base.
Generated teamwork and improving customer service with a high retention rate and high profit.
Supervised wait staff of over 20 and assigned serving and clean-up duties.
Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
Planned and managed budgets
Collaborated with marketing and communications teams on standardization, design and production of marketing materials.
Worked effectively in a heavily cross-functional, fast paced environment.
Accepted payment from customers and made change as necessary.
Apportioned and served food to facility residents, employees, or patrons.
Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
Developed variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free and vegan items.
Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
Maintained a professional tone at all times, including during peak rush hours.
Correctly calculated charges, issued bills and collected payments.
Protected the business by confirming legal drinking age and discontinuing service to intoxicated guests.
Graphic Design and Life Drawing
Over 8 years experience in office administrative and clerical support including handling confidential client records. Experience with automated skills with MS Suite applications, Adobe softwares, Caterease, record/data sheets, and graphic charts.
Adobe Acrobat, Adobe PhotoShop 7.0, charts, clerical, communication skills, counseling, customer satisfaction, customer service, filing, fundraising, graphs, team leader, logistics, Caterease, MS Office Suite, office, Windows XP, Office Management, Operating System, profit, progress, quality, recruitment, secretarial, Supervisor, teamwork, Visio, Vista, Writer 9.0
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