market team manager resume example with 15+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Skills
Lead generation
Issue and conflict resolution
Collaboration
Critical thinking
Reliable and trustworthy
Education and Training
Bethel UniversityMckenzie, TNExpected in 12/2018 ā āBachelor of Science:Business Management And Organizational Leadership - GPA:
Bethel UniversityMckenzie, TNExpected in 12/2019 ā āMBA:Business Administration And Human Resource - GPA:
Experience
J.D. Byrider - Market Team Manager San Antonio, TX, 05/2011 - Current
Initiated training sessions and coached employees to develop effective staff.
Coordinated and encouraged professional development among direct reports.
Established quarterly and annual goals as well as operational tactics to achieve targets.
Delegated work to staff, setting priorities and goals.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Assisted Vice President in coordinating activities, updating team members and managing inquiries for consistent delivery of quality products and services.
Increased team performance from 50% on return to 90% through training and implementation of a new workflow.
Managed accounting and management records by outlining improvement areas, advised on cost savings and confirmed that internal controls safeguarded company's assets.
Reconciled portfolio transactions, prepared financial reports, supervised bookkeeping and maintained audit-ready status of internal controls through reviews and self-audits.
Supervised finance team members, presented innovative ideas to improve company's business and accounting operations and delivered budgetary support to non-finance teams.
Assessed client needs and developed specific strategies to establish financial capabilities.
Compiled, interpreted and verified crucial financial data, both actual and projected.
Worked with regulatory representatives to complete accurate filings and maintain compliance.
Decreased risk by analyzing loan submissions and implementing established guidelines and procedures.
Oversaw and trained new employees on collection methods, documentation requirements and performance strategies.
Developed and improved procedures for collection of past due amounts.
Completed investigations of customer accounts and payment histories.
Collaborated with legal resources and recovery teams to manage default issues.
Performed research and due diligence to resolve issues in timely manner.
Attended training in topics such as credit management and civil court practices to maintain up-to-date knowledge.
Pierce Distribution Services Company - Quality Control Manager City, STATE, 07/2005 - 11/2007
Directed production, performance and quality objectives for small package unit, spanning employee training and supervision, improvement initiatives, safety compliance, equipment maintenance and availability, scheduling and departmental goal attainment.
Handled all scheduling procedures for department and directed team members in setting and achieving goals.
Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency.
Managed company onboarding processes, interviewing and selecting new quality assurance personnel and cultivating teamwork and technical proficiency in training.
Verified production process adherence to health and safety guidelines, OSHA regulations and legislation regulating processing of materials.
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