LiveCareer-Resume

Market Assistant Manager resume example with 8 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Retail sales professional offering experience in retail customer service and focused on exceeding sales goals and exceeding expectations while building customer loyalty. Flexible schedule, and reliable team player. Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 2 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.
Highlights
  • Written and oral communication skills Cash handling accuracy
  • Organized
  • Time management
  • Detail-oriented
  • Strong communication skills
  • Reliable and punctual
  • Customer- and service-oriented
  • Inventory control procedures
  • Retail merchandising expertise
  • Excellent communication skills
  • Listening skills
Education
pike high school , Expected in 2013 High School Diploma : - GPA :
Accomplishments
  • Accomplishments Named "Employee of the Month" in [october,2013].
  • Supervision
    • Supervised team of three staff members.
  • named "Employee of the month" in 6 months of starting work.
Experience
America First Credit Union - Market Assistant Manager
Springville, UT, 03/2015 - Current
  • Target ­ 6925 W 38th st Operated a cash register for cash, check and credit card transactions with accuracy.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Helped customers select products that best fit their personal needs.
  • Educated customers on product and service offerings.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Held each team member accountable for achieving brand and performance goals.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Mccoy's Building Supply - Sales Floor
Alice, TX, 04/2013 - Current
  • Target ­ 6925 W 38th st Priced merchandise, stocked shelves Alerted customers to upcoming sales events and promotions.
  • Welcomed customers into the store and helped them locate items.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Wegmans Food Markets, Inc. - Cart Attendent
Westwood, MA, 04/2013 - Current
  • Target ­ 6925 W 38th st Cleaned and organized the store, including the checkout desk and displays.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
Ipic Entertainment - Flow team member
Pasadena, TX, 04/2013 - Current
  • Target ­ 6925 W 38th st Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves Followed merchandising guidelines to present visually appealing displays.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Mcdonald's - Guest Service
Wauwatosa, WI, 04/2013 - Current
  • Target ­ 6925 W 38th ST Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Worked with the management team to implement the proper division of responsibilities.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Verified that all customers received receipts for their purchases.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
KBS - Supervisor
City, STATE, 08/2014 - Current
Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.
Gathered and emptied trash and recycling bins.
Set up and took down chairs and tables.
Scraped gum off of hard surfaces and carpet.
Stripped, sealed, finished and polished floors.
Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.
Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.
Emptied all trash cans and replaced liners.
Maintained all janitorial equipment in a clean, safe and operable condition.
Operated janitorial equipment properly and safely.
Traveled to and from work sites in a timely manner.
Cleaned and maintained bathrooms and showers and swept and mopped floors.
Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.
Skills
cash register, credit, customer relations, customer satisfaction, dependable, listening, merchandising, window, policies, problem solver, fast learner, Retail sales, sales, spanish, store merchandising, team player, telephone

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Resume Overview

School Attended

  • pike high school

Job Titles Held:

  • Market Assistant Manager
  • Sales Floor
  • Cart Attendent
  • Flow team member
  • Guest Service
  • Supervisor

Degrees

  • High School Diploma

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