Manufacturing Technician resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.
Dedicated Sales Representative with excellent lead generation skills and more than 5 years of experience. Bilingual and knowledgeable in methods used to close sales deals. Specializes in multinational sales and international transactions.
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Skills
B2B and B2C sales
On-site product demonstrations
Relationship selling
Territory sales
Product and service knowledge
Product management and pricing
Sales closing
Post-sales support
Product merchandising and distribution
Personnel training
Promotional planning
Hunter/farmer sales strategies
Customer retention abilities
Negotiation Tactics
Lead generation
Remote Support
HelpDesk Support
Network Operating Systems
Attention to Detail
Help Desk Assistance
Verbal and Written Communication
Troubleshooting and Diagnostics
Customer Service
Performance Analysis
Education and Training
High School Diploma: , Expected in 05/2023 Tift County High School - Tifton, GA GPA:
Associate of Science: , Expected in Ultimate Medical Academy - Clearwater - Clearwater, FL GPA:
Experience
Manufacturing Technician, 09/2020 to Current Applied Materials – Chelmsford, MA,
Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
Troubleshot problems with equipment, devices or products.
Adhered to applicable regulations, policies and procedures for safety and environmental compliance.
Coordinated with vendors, suppliers and manufacturing personnel to resolve technical and quality issues.
Kept production logs and maintained job material inventory.
Consulted equipment manuals to adjust and repair defective parts and materials.
Used hand tools, power tools and measurement devices to perform production operations.
Addressed assembly line problems with extensive and detailed knowledge of standard procedures.
Evaluated final products for quality and compliance with product standards.
Inspected materials used in deliverable products and determined suitability based on shelf-life.
Collaborated with team members to promptly accomplish tasks and meet deadlines.
Wrote thorough reports detailing production quality findings and proposed recommendations.
Worked from layout and work order, created programs and set up machines to produce required parts.
Practiced safe and hazard-free work environments in line with company standards.
Supported production quality standards by regularly testing and verifying production processes.
Data Entry Clerk, 01/2021 to 03/2023 Conduent Incorporated – Brook Park, OH,
Scanned and stored files and records electronically to reduce paper files and secure data.
Collected and organized information for entry, prioritizing entries to increase efficiency.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Maintained database by entering new and updated customer and account information.
Transferred data from hard copies to digital databases, organizing information in new formats.
Identified and corrected data entry errors to prevent duplication across systems.
Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Remained focused for lengthy periods to accurately perform work with adequate speed.
Reviewed and updated account information in company computer system.
Followed data program techniques and procedures to maintain data entry requirements.
Reviewed, corrected or deleted data, verifying customer and account information.
Proofread and edited documents to correct errors.
Stored hard copies of data in organized files to optimize retrieval.
Exceeded quality goals to support team productivity.
Leader, 01/2020 to 09/2020 Gcp Applied Technologies – Chicago, IL,
Examined completed work to detect defects and verify conformance to specifications.
Kept areas clean, neat and inspection-ready to comply with product guidelines.
Provided ongoing training to address staff needs.
Established and enforced clear goals to keep employees working collaboratively.
Complied with company policies, objectives and communication goals.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Coached staff members to develop long-term career goals.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
Monitored employee productivity to provide constructive feedback and coaching.
Coordinated employee schedules according to shift changes and availability.
Evaluated processes and employee strengths to realign workflows with changing business demands.
Customer Service Representative, 09/2017 to 08/2019 Hardee's Restaurant – City, STATE,
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Demonstrated excellent communication skills in resolving product and consumer complaints.
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