Self-motivated, innovative and goal-oriented management professional committed to technology, manufacturing, personnel development, and client relations. Dedicated team player skilled at mediation and conflict resolution. Drives company growth by thinking outside the box and implementing solutions.
Visual Studio Software
Quality assurance training
Inventory management specialist
Practices safety and sanitation standards
Strong leadership abilities
Manufacturing Production Supervisor, 09/2014 to Current Brigham Young University – Provo, UT
Manufacturing supervisor of fruits and vegetables for use at Brigham Young University and the Missionary Training Center.
Annual produce value of 1 to 1.5 million dollars.
Charismatic leader responsible for a 75% reduction in student employee turnover between semesters.
Development of student leadership roles and responsibilities, empowering others to take charge.
New product development and continuous process improvement.
Developed relationships with the dining facilities managers and chefs, resulting in greater mutual trust, improved feedback, and improvements in our products quality.
Cost saving ideas and new processes resulting in cost reduction by $50,000 this year.
New automatic production schedules using C++, visual studio and VBA.
Effectively managing the daily assignments of 2 full-time and 30 part-time student staff.
Successfully managed production activities so all orders were shipped on time.
Recommended and executed quality improvements for production and product quality.
CSC Cold Room Lead, 10/2012 to 10/2014 Brigham Young University – Provo, UT
Responsible for the daily assignments and duties of full-time and student staff.
Following production schedules and plans.
Identified several ways to improve production quantity without losing quality.
Technical Support Representative, 02/2011 to 02/2012 SecurityMetrics – Orem, UT
Customer support for the Payment Card Industry assisting merchants with information security.
Explaining vulnerability scan reports and assisting them in the resolution of those vulnerabilities.
Assisting merchants in understanding the technical jargon on the PCI surveys.
Gained experience in a Linux environment learning bash commands and the command line
4 consecutive months of QA call scores great than 96%.
Logged an average of 42 incidents (phone call or email) per 6 hours.
SelFoodSales / Emmett's, 07/2005 to 07/2010 Management Team, Research and Development Tech, Sales Consultant – Lehi, UT
Manager/Asst. Manager of small restaurant. Inventory, hiring, customer satisfaction, menu development
New Ice Cream flavor developer and flavor application technician.
Food ingredient sales consultant.
Post Baccalaureate Studies: Computer Science and Information Technology, 2015 Brigham Young University -
Computer Science and Information Technology
Coursework in C++, C, and Assembly languages
BS: Food Science, 2012 Brigham Young University -
Coursework in Food Industry Management and Business Administration