manufacturing process coach resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
I am seeking a position with a progressive organization which will utilize acquired training, expertise and experience. I desire an opportunity that rewards performance with personal growth and career advancement.
Core Qualifications
Proficient in Microsoft Excel, PowerPoint and Word and other Microsoft products.
01/1 to Current
Manufacturing Process Coach Ingram Micro. Johnson City, TN,
Create and maintain ongoing projects that continuously improve workstation safety, ergonomics, product quality and efficiency. Facilitate new model year parts and complexity by rearranging workstations, perform tooling buyoffs, production run offs as well as managing the installations. Reconfiguring error proofing systems and stream build data to each workstation based upon build of material (BOM). Develop processes for the calibration, certification and repair of departmentally used gages to collect significant characteristic data and also manage all engineering documents. Create and implement plans for back-up, bypass and quick changeover for automated/non-automated workstations. Responsible for the Overall Equipment Effectiveness of all Chassis tooling and manufacturing equipment. Achieved a 16 percent First-Time Through improvement in the long-linked assembly process of Final Area by eliminating scrapped, rerun, retested, returned or diverted vehicles associated with automated work cells. Optimized production throughput by creating stable workstations capable of consistent production by using 5S's procedures to cleanup and organize automated work cells. Created detailed weekly, bi-weekly and monthly preventative maintenance schedules and generated corrective work orders to support equipment reliability and a smooth material flow. Fulfilled the same responsibilities as Process Coach with additional duties that involved rotations throughout all departments in the Final Area, learning their unique profiles, building relationships with personnel, understanding their material flow, assembly processes, and providing critical input in all facets of the production effort. Regularly filled in for the Superintendent in their absence. Employed in this position for 24 months prior to promotion to full time Superintendent status. Responsible for managing and continually driving to improve the Safety, Quality, Delivery and Cost for one of four specific production zones within the Final Area while facilitating the needs of 27 to 40 direct and indirect United Auto Workers. Daily review of part complexity and usages were established to balance manpower for the production run. Other key functions include conducting process audits to ensure process discipline is consistent with Manufacturing Operations guidelines and develop action plans to improve internal process concerns.
01/2012 to 08/2013
Business Process Expert Occidental Petroleum Corp.(Oxy) Decatur, AL,
Responsible for managing small projects, segments of larger projects, and function as an individual contributor for the purpose of providing new business processes and/or redesigning processes within the organization. Specifically as a Performance Coach at Norfolk Naval Shipyard: To serve as a resource to all members of the Aircraft Carrier Project Team with an emphasis on specific Zone Managers and Supervisors in need of assistance. To coach, and provide feedback and offer alternative ways to be more efficient in Shipyard processes with emphasis in the areas of Safety, Quality, Schedule and Cost Performance.
01/1999 to 07/2007
Production Superintendent Final Assembly City, STATE,
Trained, scheduled, supervised, motivated and evaluated the efforts of 250 production and 7 supervisory personnel tasked with the semi-automated assembly of F-150 pickup trucks at one of 4 similar worldwide facilities. Directly responsible for quality and timeliness of production goals of 500+ vehicles per 10-hour shift. Position required continuous spontaneous decision-making to minimize line downtime, ensure worker safety and satisfaction, respond to emergent challenges/crises, and consistently meet corporate objectives. Handpicked for the analysis team to evaluate prototype models constructed in Detroit. Critically assessed new designs from a manufacturing perspective to streamline production assembly efforts and reduce cost. As part of the senior management team, provided extensive input regarding creative design, constructability, feasibility, parts and supplies logistics/control, complexity and other issues relevant to new model year production planning. Personally addressed all departmental United Auto Workers union issues, negotiations and grievances. Directly responsible for all labor efficiencies in the department. Gained expertise in the acquisition, set-up, operation and maintenance of a wide variety of specialized production line equipment, systems and controls. Interfaced extensively with vendors and technicians regarding ongoing system upgrades and improvements as well as operator training.
Expected in 1991
: Business Administration
OLD DOMINION UNIVERSITY - Norfolk - Norfolk, Virginia
1991 OLD DOMINION UNIVERSITY - Norfolk, Virginia, Business Administration
Expected in 1989
: Business Administration
TIDEWATER COMMUNITY COLLEGE - Virginia Beach - Virginia Beach, Virginia
1989 TIDEWATER COMMUNITY COLLEGE - Virginia Beach, Virginia, Business Administration
Expected in 1982
OSCAR SMITH HIGH SCHOOL - Chesapeake, Virginia
1982 OSCAR SMITH HIGH SCHOOL - Chesapeake, Virginia Diploma
Professional Affiliations
  • Consistently ranked "Top Achiever and Outstanding" by superior evaluators on annual performance reviews and received
  • multiple recognition awards by departmental leaders and operating committee
Project Management Fundamentals Conducting Crucial Conversations Six Sigma Blackbelt Phase One and Two Six Sigma Greenbelt
Assembly, Maintenance, Creative Design, Feasibility, Logistics, Production Assembly, Production Line, Prototype, Prototypes, Satisfaction, Training, Manufacturing Process, Material Flow, Process Engineering, Tooling, Welding, Workstations, Audits, Manufacturing Operations, Operations, Assembly Process, Bi, Business Intelligence, Chassis, Facets, Bom, Calibration, Ergonomics, Excel, Microsoft Excel, Powerpoint, Project Management, Sigma Blackbelt, Six Sigma, Six-sigma, Word

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School Attended


Job Titles Held:

  • Manufacturing Process Coach
  • Business Process Expert
  • Production Superintendent


  • Diploma

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