Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.

  • Sales monitoring
  • Product and service knowledge
  • Training and Development
  • Business development understanding
  • Customer relations
  • Time Management
  • Process improvement
  • Organization
  • Production methods
  • Materials loading
  • Materials knowledge
  • Production processes observation
  • Final product testing
  • PPE use
  • Accurate cash-handling
  • Sales promotions
  • Brand development and marketing
  • Sales initiatives
  • Client relationship management
  • Special purpose cleaners
  • Window and windshield cleaning
  • Detailing equipment
  • Hand tools
Manufacturing Line Leader, 09/2020 - Current
Td Garden New Brunswick, NJ,
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Provided production, progress or changeover reports to shift supervisors and set up and verified functionality of safety equipment.
  • Kept production logs and maintained job material inventory.
  • Forecasted staffing needs and production volume and produced and prepared daily operations reports.
  • Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
  • Troubleshot problems with equipment, devices or products.
  • Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.
  • Collected hazardous or non-hazardous waste using correctly labeled barrels or other containers and transferred to collection areas.
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Tested product samples for specific gravity, chemical characteristics, pH levels, concentrations and viscosities.
  • Operated various machinery and equipment, including forklifts to perform chemical drumming operations.
Site Manager, 10/2019 - 09/2020
Ocean Beauty Portland, OR,
  • Planned and prepared workflow schedules, delegating tasks for 20-member team.
  • Completed inventory audits to identify losses and project demand.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Assisted site and regional managers in evaluating employee performance and cultivating improvement initiatives.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Delegated daily tasks to team members to optimize group productivity.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Trained team of 10 to deliver outstanding customer service, boosting customer satisfaction ratings by 75%.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Cleaned cars both externally and internally by hand or by use of detailing equipment.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
  • Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
  • Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Washed various vehicles each day for multiple dealerships.
  • Verified proper stickers and plates were attached to vehicle to establish status of vehicle.
  • Provided on-site detailing services to clientele at worksite locations.
  • Vacuumed car interiors to remove any dirt and debris.
  • Inspected vehicles prior to service and immediately afterwards to make sure there was no damage.
  • Identified issues affecting safety and brought up to shift supervisor for resolution.
  • Waxed exterior of vehicles and removed it with soft cloth, buffing to brilliant shine.
  • Performed site evaluations, customer surveys and team audits.
  • Answered several calls per hour to answer customer questions.
  • Achieved cost-savings by developing functional solutions to supply problems.
  • Recognized by management for providing exceptional customer service.
  • Collaborated with others to discuss new investment opportunities.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Delivery Driver, 03/2020 - 05/2020
Cox Enterprises Caledonia, WI,
  • Reviewed over multiple daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Navigated route to customer locations using GPS maps.
  • Logged package delivery time in system for proof of delivery and to close orders.
  • Requested signatures or followed touch-free delivery procedures.
  • Carried items weighing up to 50 pounds from vehicle to customer building location.
  • Drove delivery truck or van to transport orders.
  • Loaded and unloaded boxes and packages to move to and from vehicle.
  • Inspected vehicle daily and reported issues to schedule maintenance and repairs.
  • Pulled and reviewed multiple daily customer tickets to successfully fulfill orders.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times.
  • Completed daily pre-trip inspection checklist before first delivery with 100% accuracy rate.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
Automotive Technician, 10/2018 - 10/2019
Barrett Business Services Ontario, CA,
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Pursued frequent opportunities to further enhance maintenance and repair skills.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Answered customer questions and discussed options face-to-face, over telephone and via email.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Monitored automobile market trends to determine customer demands, vehicle valuation and investment budgets.
  • Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
  • Kept team in compliance with shop and manufacturer specifications for all repairs and maintenance services.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Led safety meetings and maintained safe practices throughout shop.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Lot Porter, 01/2017 - 10/2018
Petco Fort Worth, TX,
  • Greeted and assisted customers to increase sales and improve intake process.
  • Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
  • Accomplished customer service ratings by cleaning and delivering in pristine condition.
  • Transported and positioned lot inventory every 2 days to arrange on lot.
  • Upheld business standards by maintaining property's cleanliness and appearance.
  • Tracked and documented completed duties.
  • Maintained inventory of all necessary supplies.
  • Assisted customers by communicating and collaborating with teammates.
  • Directed drivers to parking spots.
  • Responded to questions about local area and company services.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Operated cash register, collected payments and provided accurate change.
  • Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Lead Sales Associate, 09/2016 - 01/2017
Dollar General City, STATE,
  • Monitored performance of sales team and implemented improved methods where needed.
  • Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
  • Performed promotional sales calls to increase client base.
  • Created eye-catching merchandise displays to entice customers into store.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Marketed brand and products to drive revenue growth.
  • Processed payments and returned receipts, cash, coin and payment cards to customers.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Checked store shelves and restocked products from inventory in back room.
  • Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.
  • Recruited, hired and trained new hires to optimize profitability.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Produced sales documents, finalized deals and filed records.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Reset store displays for special events and seasonal merchandise changes.
Education and Training
High School Diploma: , Expected in 05/2015
Pryor High School - Pryor, OK

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Resume Overview

School Attended

  • Pryor High School

Job Titles Held:

  • Manufacturing Line Leader
  • Site Manager
  • Delivery Driver
  • Automotive Technician
  • Lot Porter
  • Lead Sales Associate


  • High School Diploma

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