, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Skills
Sales monitoring
Product and service knowledge
Training and Development
Business development understanding
Customer relations
Time Management
Process improvement
Organization
Production methods
Materials loading
Materials knowledge
Production processes observation
Final product testing
PPE use
Accurate cash-handling
Sales promotions
Brand development and marketing
Sales initiatives
Client relationship management
Special purpose cleaners
Window and windshield cleaning
Detailing equipment
Hand tools
Experience
Manufacturing Line Leader, 09/2020 - Current Td Garden – New Brunswick, NJ,
Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
Provided production, progress or changeover reports to shift supervisors and set up and verified functionality of safety equipment.
Kept production logs and maintained job material inventory.
Forecasted staffing needs and production volume and produced and prepared daily operations reports.
Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
Troubleshot problems with equipment, devices or products.
Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.
Collected hazardous or non-hazardous waste using correctly labeled barrels or other containers and transferred to collection areas.
Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
Prioritized and organized tasks to efficiently accomplish service goals.
Tested product samples for specific gravity, chemical characteristics, pH levels, concentrations and viscosities.
Operated various machinery and equipment, including forklifts to perform chemical drumming operations.
Site Manager, 10/2019 - 09/2020 Ocean Beauty – Portland, OR,
Planned and prepared workflow schedules, delegating tasks for 20-member team.
Completed inventory audits to identify losses and project demand.
Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
Assisted site and regional managers in evaluating employee performance and cultivating improvement initiatives.
Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Delegated daily tasks to team members to optimize group productivity.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Directed and led employees, supervising activities to drive productivity and efficiency.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
Enhanced sales by implementing merchandising and promotional improvements.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Enforced company policies and procedures to strengthen operational standards across departments.
Oversaw team development according to industry service standards to further customer loyalty.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Trained team of 10 to deliver outstanding customer service, boosting customer satisfaction ratings by 75%.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Cleaned cars both externally and internally by hand or by use of detailing equipment.
Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
Used steam cleaning equipment to remove dirt from engine and engine compartment.
Washed various vehicles each day for multiple dealerships.
Verified proper stickers and plates were attached to vehicle to establish status of vehicle.
Provided on-site detailing services to clientele at worksite locations.
Vacuumed car interiors to remove any dirt and debris.
Inspected vehicles prior to service and immediately afterwards to make sure there was no damage.
Identified issues affecting safety and brought up to shift supervisor for resolution.
Waxed exterior of vehicles and removed it with soft cloth, buffing to brilliant shine.
Performed site evaluations, customer surveys and team audits.
Answered several calls per hour to answer customer questions.
Achieved cost-savings by developing functional solutions to supply problems.
Recognized by management for providing exceptional customer service.
Collaborated with others to discuss new investment opportunities.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Reviewed over multiple daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
Navigated route to customer locations using GPS maps.
Logged package delivery time in system for proof of delivery and to close orders.
Requested signatures or followed touch-free delivery procedures.
Carried items weighing up to 50 pounds from vehicle to customer building location.
Drove delivery truck or van to transport orders.
Loaded and unloaded boxes and packages to move to and from vehicle.
Inspected vehicle daily and reported issues to schedule maintenance and repairs.
Pulled and reviewed multiple daily customer tickets to successfully fulfill orders.
Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times.
Completed daily pre-trip inspection checklist before first delivery with 100% accuracy rate.
Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
Automotive Technician, 10/2018 - 10/2019 Barrett Business Services – Ontario, CA,
Performed maintenance inspections, tune-ups, oil changes and other key services.
Completed repairs and maintenance to major vehicle models to meet safety specifications.
Performed customer work and warranty repairs in compliance with manufacturer standards.
Pursued frequent opportunities to further enhance maintenance and repair skills.
Evaluated, repaired and aligned vehicle suspensions.
Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
Answered customer questions and discussed options face-to-face, over telephone and via email.
Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
Monitored automobile market trends to determine customer demands, vehicle valuation and investment budgets.
Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
Kept team in compliance with shop and manufacturer specifications for all repairs and maintenance services.
Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
Trained and guided employees on correct methods for performing different repairs and maintenance services.
Tracked mechanical and repair problems and discussed solutions with shop leadership.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Led safety meetings and maintained safe practices throughout shop.
Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Lot Porter, 01/2017 - 10/2018 Petco – Fort Worth, TX,
Greeted and assisted customers to increase sales and improve intake process.
Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
Accomplished customer service ratings by cleaning and delivering in pristine condition.
Transported and positioned lot inventory every 2 days to arrange on lot.
Upheld business standards by maintaining property's cleanliness and appearance.
Tracked and documented completed duties.
Maintained inventory of all necessary supplies.
Assisted customers by communicating and collaborating with teammates.
Directed drivers to parking spots.
Responded to questions about local area and company services.
Resolved all customer issues to maintain high standards of customer satisfaction.
Operated cash register, collected payments and provided accurate change.
Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
Patrolled parking areas and monitored car safety to prevent theft and damage.
Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Managed vendor relationships to support supply chain and maintain product quality.
Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Lead Sales Associate, 09/2016 - 01/2017 Dollar General – City, STATE,
Monitored performance of sales team and implemented improved methods where needed.
Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
Performed promotional sales calls to increase client base.
Created eye-catching merchandise displays to entice customers into store.
Scanned and bagged items and operated cash register to check out store patrons.
Marketed brand and products to drive revenue growth.
Processed payments and returned receipts, cash, coin and payment cards to customers.
Delivered quality customer service while cultivating client satisfaction and loyalty.
Checked store shelves and restocked products from inventory in back room.
Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.
Recruited, hired and trained new hires to optimize profitability.
Assisted customers by finding needed items and checking inventory for items at other locations.
Produced sales documents, finalized deals and filed records.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Reset store displays for special events and seasonal merchandise changes.
Education and Training
High School Diploma: , Expected in 05/2015 - Pryor High School - Pryor, OK GPA:
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