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Manual Tester Resume Example

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MANUAL TESTER
Summary

Highly organized individual with the ability to multi-task effectively within a fast-paced environment. Proven analytical and problem solving abilities. Excellent written and oral communication. Proficient in MS Office and Adobe Photoshop. Knowledge of Software Development Life Cycle, Software Testing Life Cycle, test plans, cases and Web UI.

Skills
  • Trained in DOS, Computer Concepts, Local Area Network, Windows, Networking Essentials, MS Word, Access, Excel, PowerPoint, Multimedia (From NIIT)
  • Worked on Illustrations, Painting and Animation, Creating Page Layouts, Working with Sound, Video, Compositing and Post Production, Morphing, Warping, Advanced 3D Modeling, Concepts on Motion Capture, Designing Concepts, Animation effects for Web, Programming Concepts, HTML, Web page Design, Java Fundamentals (From Arena Multimedia)
  • Knowledge of HP ALM Quality Center and Azure DevOps
  • Currently learning SQL
Experience
Company NameCity, StateManual Tester03/2021 to Current
  • Created and managed test plans, test cases and defects in HP ALM Quality Center.
  • Performed Functional and Regression testing using HP ALM Quality Center.
  • Updated test cases and successfully linked them to the Requirement Traceability Matrix.
  • Exported test cases from excel to HP ALM Quality Center using MS Excel Add in.
  • Created Queries and Test plans in Azure DevOps.
  • Maintained and conditioned Credit/Debit cards using Mcycle, a session in FDR.
Company NameCity, StateEnterprise Fraud Specialist11/2019 to 05/2020
  • Provided good judgement in executing fraud review for electronic money movement through bank to bank and wire transfers.
  • Investigated assessment to validate between fraudulent and valid activity in a timely manner to mitigate losses.
  • Completed pre-assigned tasks and specific projects such as reviewing high risk transactions.
  • Have knowledge of Regulation E and Regulation Z.
Company NameCity, StateCustomer Service Representative08/2019 to 11/2019
  • Booked reservations for passengers for Amtrak while providing information about cities we service, the accommodations we offer, our policies and give instructions and directions on how to accomplish their trip while on the phone with them.
Company NameCity, StateExecutive Assistant and Country Management Support05/2008 to 12/2011
  • Provided full administrative support of day-to-day business activities to The Senior Manager and Head of Departments.
  • Composed and distributed company-wide communications on behalf of The Country Manager and ensuring timely delivery.
  • Edited and maintained PowerPoint presentations for the Country Manager for Board Meetings, All Managers' Meeting and Town Halls, etc.
  • Proactively managed Country Manager's calendar.
  • Co-ordinate with the Travel Team to arrange Domestic/International travel for the Country Manager and Department Heads.
  • Adhered to strict data confidentiality policies to prevent information leakage.
Company NameCity, StateVoice & Accent Trainer10/2005 to 10/2007
  • Provided voice clearance to candidates during the Recruiting process and post training assessment.
  • Trained new hires on voice skills and neutralizing the accent and provided feedback based on monitored calls.
Company NameCity, StateCredit Underwriter07/2002 to 08/2005
  • Processed personal credit card applications and Credit Line increases for 2 Lowes and GE Flex Plus on and off call.
  • Reviewed and evaluated the credit performance of the customer based on Character, Capital and Capacity with the help of credit rating agencies then assigning a credit limit.
  • Worked with U.S. Based Fraud Underwriting Department for 1 year: Processed personal and Business credit card applications for clients such as, SAMS, Walmart, Lowes, JCPenny, Home Depot, Gap and Old Navy on and off calls. Verified personal and business information for the application based of the credit rating agencies.
Company NameCityIntern11/2001 to 05/2002
  • Tested websites to verify functionality and correct errors prior to official launch.
  • Developed Company logo and unique, memorable websites, which bolstered brand and corporate identities.
  • Updated and improved existing website properties for the company, to increase the web traffic to the site.
  • Kept Senior Management informed of project status.
Education
GED03/2021Ohio High School Equivalence Diploma, City
GCE A-Level:Biology & Chemistry06/1998Private Candidate, City
IGCSE:Biology Chemistry Physics English Geography Math11/1993The British School, City
Certifications and Trainings

26 Week Course on Computer Basics and Tools from NIIT Ltd.

4 Semester Course on Web Design and Multimedia from Arena Multimedia (Aptech Ltd.)

3 Week Online Training on Manual Testing from H2KInfosys.com

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Resume Overview

School Attended

  • Ohio High School Equivalence Diploma
  • Private Candidate
  • The British School

Job Titles Held:

  • Manual Tester
  • Enterprise Fraud Specialist
  • Customer Service Representative
  • Executive Assistant and Country Management Support
  • Voice & Accent Trainer
  • Credit Underwriter
  • Intern

Degrees

  • GED 03/2021
    GCE A-Level : Biology & Chemistry 06/1998
    IGCSE : Biology Chemistry Physics English Geography Math 11/1993

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