LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

A self-directed, energetic human resource professional with excellent interpersonal, organizational and written/verbal communication skills who thrives on strategic initiatives, project management, multitasking and paying close attention to detail. An HR professional with experience system implementations, employee relations, mergers and acquisitions, performance reviews, benefit programs, policy creation, onboarding, offboarding, learning & development, as well as payroll administration. A solid contributor who is proficient in Microsoft Office Word, Excel, PowerPoint and Outlook. Driven Managing Director of HR offering 15 years of expertise developing a highly effective HR team. Well-versed in building strategic alliances with leadership and stakeholders to facilitate key business operations. Advanced knowledge of managing firm and employee needs and devising individualized solutions. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Highly knowledgeable in planning and implementing budgets, strategic initiatives and employee training programs. Proven success in driving change and enhancing HR. Create productive alliances with organization leaders and support key business initiatives. Results-oriented leader possessing exceptional communication and organizational skills.

Successful in creating and executing standard operating policies and procedures to positively impact organizational goals. Dependable leader with skills to develop, coach and motivate staff while interfacing with executives on all levels.

Skills
  • Acquisitions
  • ADP
  • Benefits
  • Budget
  • Email
  • Hiring
  • HRIS
  • HR
  • Legal
  • Director
  • MS Excel
  • MS Word
  • Payroll
  • Payroll processing
  • Policies
  • Recruitment
  • Researching
  • Retail
  • Sales
  • Shipping
  • Sound
  • Supervisory
  • Tax
  • Phone
  • Upgrades
  • Upgrade
  • Company guidelines
  • Logistics management
  • [Industry] specialty
  • Recruitment strategies
  • Budget Management
  • Team collaboration
  • Data collection and analysis
  • Budget development
  • Mentoring and training
  • Issues resolution
  • Networking
  • Recruiting and hiring
  • [Industry] management
  • Contract negotiation
Education and Training
Clemson University Clemson, SC, Expected in 12/1992 Bachelor of Science : Secondary Education - GPA :
Certifications
  • SHRM Senior Certified Professional (SHRM-SCP) - June XXX5
  • Senior Professional in Human Resources (SPHR) Certification - December XXX4
Experience
Mobiquity - Managing Director of HR
New York, NY, 07/2005 - Current
  • Assisted with the growth of a small compliance firm of 25 employees in the GRC space to a firm of 750 employees.
  • Successfully lead the M&A process from the HR perspective for multiple acquisitions; the largest being 180 employees across the US, UK, Malta and Hong Kong.
  • Facilitated consolidation and harmonization of procedures, policies, benefits for multiple legal entities.
  • Oversaw implementations and upgrades of HRIS and payroll systems to accommodate for the growing company keeping in line with overall HR budget.
  • Developed the HR department from a team of one to a team of 22; including recruitment, UK, payroll, and benefit functions.
  • Liaise and coordinate with the Partners of the firm to meet business unit needs and expectations while continuing to provide scalability.
  • Assisted with the company’s international presence by researching recruiters and benefits standards as well as best practices for payroll processing, tax requirements, tax projections and tax equalizations.
  • Identified, implemented and enhanced sound HR business practices and mandatory trainings.
  • Enforced necessary internal audits to be in compliance with DOL, FLSA and other regulatory standards.
  • Performed employee file audit, maintain and upkeep all files in accordance with governmental standards and HR best practices.
  • Implemented appropriate time keeping record system in line with FLSA regulations.
  • Enriched the hiring process and educated hiring managers in best practices under Title VII.
  • Applied internal HR electronic recordkeeping system utilizing already adapted systems to the advantage of the HR department.
  • Engaged upgrade of payroll system to accommodate the needs of the growing company in turn keeping in line with overall HR budget.
  • Conducted in person and webcast trainings for employees on topics including supervisory best practices, hiring manager and interviewer best practices, discrimination, harassment and ethics, HR policies, and HR platform education.
  • Oversaw implementation, continued integration and enhancements of the company’s benefits program.
  • Managed payroll processing and administration; working with ADP and UltiPro payroll systems.
  • Spearheaded development and implementation of well-coordinated plans and well-trained team.
  • Contributed to programs to optimize productivity, streamline efficiency and boost profitability.
  • Coordinated schedules and day-to-day activities of crew to satisfy project needs.
  • Identified and pursued new potential client services opportunities and business development activities.
  • Managed daily operations, including supervising multiple team members across [Number] locations.
  • Managed employment agreements, compensation plans, salary analysis and corporate governance.
  • Facilitated improvements to performance management system.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Maximized efficiency of operational systems by updating internal frameworks and controls.
  • Contributed to professional development of client staff through effective training and mentorship.
  • Engaged in market analysis to help clients develop industry-aligned compensation packages.
  • Established strategic partnerships to form business referral program.
  • Recommended category and item changes to retail customers and directed work of teams producing promotional, pricing, sales and product marketing initiatives.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Provided leadership to [Number] employees through coaching, feedback and performance management.
  • Developed, managed and monitored multiple [Type] teams and client expectations.
  • Spearheaded development and implementation of well-coordinated plans and well-trained team.
  • Managed employment agreements, compensation plans, salary analysis and corporate governance.
  • Achieved solid [Type] and [Type] results with forward-thinking leadership and effective management of organizational resources.
  • Formulated strategic vision to drive mission and goals while stimulating revenue, profitability and growth as [Type] organization.
  • Oversaw day-to-day operations of [Type] business, coordinating operational strategies to achieve profit and growth targets.
  • Managed talent acquisition and general operations staffing to maintain effective service delivery and mentoring.
  • Evaluated effectiveness of performance management systems and devised improvements to strengthen controls and optimize results.
  • Resolved [Type] issues quickly through meticulous research, [Skill] and [Skill].
  • Devised and implemented strategies to promote organizational growth, penetrate new markets and improve patient care standards and initiatives.
  • Developed high-performing teams which consistently exceeded [Type] goals, driving revenue and market expansion.
  • Administered payroll, retirement-plan contribution tracking and health and welfare outsourcing.
  • Drove growth, experience and institutional knowledge of [Type] team to provide highest level of client services.
  • Formed and sustained strategic relationships with clients.
  • Aided clients in developing competitive compensation packages through analysis of industry-standard plans, incentives and compensation deferral.
  • Delivered high level of service to customers in effort to build upon relationships for future.
  • Authored and approved policies, procedures and standards, working with case managers to achieve and maintain [Type] compliance.
  • Led [Timeframe] meetings to build consensus and cultivate culture of collective problem-solving.
  • Maintained trust of executives, supporting managers and front-line employees through [Action] and [Action].
  • Met individually with employees to offer feedback and insight on job performance after careful review.
  • Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
  • Capitalized on existing talent while facilitating recruitment and development of new talent.
  • Recruited, identified, and developed [Type] professionals, implemented training and development programs to successfully exceed retention targets.
  • Applied effective strategies to deliver innovative, dynamic and effective consulting services.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Led, defined and developed over [Number] [Type] strategies to support strategic objectives and create competitive edge.
Xite Realty - Program Manager
Orlando, FL, 12/1999 - 06/2005
  • HR Support for new hires, time sheets, payroll, benefits.
  • Supported both the Sr.
  • VP of Sales and Sr.
  • Director of Operations within the company.
  • Oversaw 3.5 Million in business during 2004, on target for 10 Million in 2005.
  • Managed 3+ major retailer accounts; Performed duties for 40+ vendors within major retailers.
  • Lateral movement to improve existing retail accounts.
  • Promoted products with eye catching displays, improved sales for products merchandised.
  • Managed 10+ employees.
  • Followed corporate directives and submitted weekly reports within the project deadlines.
  • Created and implemented new organizational and recordkeeping processes for notes, records and [Type] documents.
  • Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
Kent Electronics - Sales Associate
City, STATE, 12/1996 - 12/1999
  • Handled 40+ accounts up to $150K monthly.
  • Oversaw product ordering, expediting & shipping to customer on time.
  • Interacted with product manufacturers and sales representatives.
  • Daily work in MS Excel, MS Word, Email & phone communications.
  • Delivered outstanding customer service to internal and external customers as trusted advisor and successful problem-solver.
Activities and Honors

SHRM National and Local Chapter Member since XXX0

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Resume Overview

School Attended

  • Clemson University

Job Titles Held:

  • Managing Director of HR
  • Program Manager
  • Sales Associate

Degrees

  • Bachelor of Science

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