Managing Director, 03/2017 to 05/2018 LiquidHub – Atlanta, GA
Client Services Created a sales pipeline consisting of new banking prospects with a combined revenue potential of $16.1M Partnered with a global strategic consulting firm to develop and implement unique business solutions.
Interacted with organizations to present service capabilities and build professional relationships.
Collaborated with marketing teams, creating compelling marketing collateral with impact to client acquisition.
Identified opportunities to drive revenues through partnerships with leading corporations, such as Salesforce.
Advised top- 5 banking client on customer engagement and revenue creation tactics using digital marketing.
Selected Achievements: Achieved 20% year over year (YOY) revenue growth from top-5 banking client.
Built qualified pipeline with several key brands with revenue potential of $16.1M.
Devised marketing briefs instrumental in securing meetings with EVP and C-Level prospects.
Client Services Director, 02/2015 to 02/2017 Sapient – Atlanta, GA
Built and managed a client base with P&L accountability of $8-$10 million dollars.
Advocated for client success through data driven digital strategy and road-mapping, software development, creative design, media planning and buying, and deployment of e-commerce platforms.
Sought opportunities to engage prospects, communicate value proposition, and build profits.
Leveraged knowledge of content strategy, business analytics, and social listening to advise clients.
Negotiated and executed contracts including MSAs and SOWs.
Selected Achievements: Paul Smith Page 2 Restored key client relationship by leading transformation of a delayed digital marketing platform (AEM) initiative, restructuring teams, and encouraging achievement.
Client Executive, 01/2011 to 02/2015 Sapient – Atlanta, GA
Identified and pursued business opportunities with alliance partners, including IBM, Adobe, HP, and Hybris.
Managed P&L for an $8M book of business consisting of $1B+ global clients.
Directed cross functional teams in the US and India, leading teams to deliver a broad range of digital agency services, such as digital strategy, analytics, mobile solution delivery, and marketing research.
Led all proposal and contract processes, defining client approaches to solidify valuable business partnerships.
Selected Achievements: Secured client relationships with top-15 regional bank, resulting in closing $3M contract.
Managed significant client relationships worth $4-$6M per year in revenue.
Director Technology, 01/2000 to 01/2011 Sapient – Atlanta, GA
Guided the company in the development of technology related service offerings and client delivery.
Provided leadership to client delivery teams in technology and program management.
Strategized content management, e-commerce, web, and software development initiates focused on revenue creation and technology innovation.
Directed enterprise software package evaluation and selection.
Co-developed rapid enterprise architecture planning service offering.
Selected Achievements: Collaborated to launch an enterprise architecture planning service that helped to generate $5-$10M.
Gained vital experience by filling various roles with the organization, serving as technology strategist, enterprise architect, and program manager.
Technology Manager, 01/1994 to 01/1999 The Coca-Cola Company – Atlanta, GA
Defined and governed application integration architecture required for global SAP ERP implementation.
Responsible for database, middleware and messaging (DMM) segments of enterprise architecture and enabling.
adoption of these technologies globally.
Managed relationships with key DMM suppliers including IBM, Oracle.
Provided subject matter expertise to application development organization.
Associate of Arts: Business AdministrationGeorgia State University Perimeter College - Atlanta, GA Business Administration
Certificate: Salesforce Administrator,: September 2018
Obtain an account management and business development
position that includes P&L responsibility with a digital marketing
agency, technology consultancy, or SaaS solution company 15+ years progressive experience increasing revenues within existing accounts and acquiring new clients Focused on selling and delivering digital marketing and technology consulting services Substantial business knowledge of the Banking, P&C Insurance, and Retail industries Sold single engagements as large as $3M Owned P&L for an $8M-10M book of business Trusted advisor/SME to C-level clients on digital transformation and enabling technologies Led cross-functional, geographically diverse delivery teams consisting of 60+ people. Adept at account planning and driving the sales lifecycle including responding to RFx requests, qualifying opportunities, organizing and leading pursuit teams, negotiating deal terms (Scottwork-trained), writing contracts and, expediting collections Extensive team leadership, consulting, and technology solution delivery background