Managing Director Business Operations resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Experienced senior manager with expertise in Enterprise Risk Management (ERM), Operational Risk Management (ORM), continuous process improvement, M&A integration, change management and financial systems.
Proven track record of success compiled by growing and leveraging interpersonal skills, financial markets understanding, disciplined project management, and systems analysis/redesign
Skills
Excellent problem-solving abilities including crisis management, root cause analysis, and systems/process mapping
Excellent communication skills, extensive exposure to senior management, regular speaker at industry events
Sarbanes Oxley compliance including IT General Controls, Systems Development Life Cycle, Asset Valuations, and Entity Level Controls
Successful leadership of large cross-company projects including M&A integration, process re-engineering and ground-up Enterprise Risk Management implementation
Deep Operational Risk oversight experience including Business Continuity, Cyber Security, process controls and Vendor Management
Comprehensive corporate policy assessment and new policy implementation experience
Education
MBA: , Expected in 2006 Cornell University - Ithaca, NY GPA:
Graduated with distinction
Bachelor of Science: Finance, Expected in 1997 The College of New Jersey - Ewing, NJ GPA: Dean's list; Finance Honor Society
Work History
Managing Director, Business Operations, 09/2013 to Current Annaly Capital Management – City, STATE,
Direct responsibility for company's middle and back office teams responsible for transaction processing, asset valuations and data validation
Oversaw comprehensive front-back office systems selection, processes reengineering, and project implementation. Resulted in significantly faster book close, decreased staffing requirements, and an increase in value-added data reporting
Shared responsibility for Business Continuity, IT controls including Cyber Security and Change Management, Enterprise Risk Management, Operational Risk Management and company wide talent development
Oversaw Hatteras integration, the industries largest Mortgage REIT M&A, completing onboarding within three months
Contributed to assessment and onboarding of multiple new asset classes, nearly all of which were onboarded within the same quarter they were approved.
Executive Vice President, Head of Operational Risk, 08/2011 to 09/2013 Annaly Capital Management – City, STATE,
Enterprise Risk Management design and implementation. Included thorough comparison to COSO best practices and new policy implementation such as a Key Spreadsheet Policy to reduce exposure to spreadsheet and model risk
Dodd Frank operational implementation oversight. Achievements included successful transition to cleared swaps trading requiring significant cross department and 3rd party coordination
Business continuity ownership. Achievements included implementation of tabletop exercises, ground up design and execution of Business Impact Analysis, resilience improvements (hardware, software, emergency supplies), formalization of BCP and disaster recovery testing
Product Manager, Global Data Department, 2005 to 2011 Bloomberg – City, STATE,
Designed and implemented strategic expansion of company data sets including corporate actions, equity fundamentals, and commercial real estate. Resulted in new business lines, including a stand alone dividend forecasting product resulting in annual revenues in excess of $1m
Regular interactions with senior management to represent key department initiatives
Streamlined and enhanced operations to improve data quality, speed and usability
Global management responsibility for teams overseeing data entry/analysis and data product/systems development
Extensive internal, end user, and 3rd party collaboration resulting in new products, improvements to existing data sets, and enhanced operations
Analyst to Manager, Global Training and Analytics Groups, 1997 to 2005 Bloomberg – City, STATE,
Increasing responsibilities within division responsible for end user training and core terminal support; culminated in oversight of +100 individuals prior to transition to product manager in the company's data division
Also responsible for product and process improvements achieved through system developments, resource allocation and extensive internal and external collaboration
Certifications, Affiliations and Other Experince
Chartered Financial Analysts (CFA) Society, Philadelphia (2008-present)
SIFMA AMG member (2011-present), Operational Risk Committee Co-Chair (2012-present), Steering Committee Member (2013-present)
The College of New Jersey (TCNJ) Mayo Business Plan Competition Judge (2012-present)
Adjunct Finance Professor, Graduate and Undergraduate courses at Rider University and The College of New Jersey (TCNJ) (2006-2014)
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Resume Overview
School Attended
Cornell University
The College of New Jersey
Job Titles Held:
Managing Director, Business Operations
Executive Vice President, Head of Operational Risk
Product Manager, Global Data Department
Analyst to Manager, Global Training and Analytics Groups