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Managing Director Business Operations Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced senior manager with expertise in Enterprise Risk Management (ERM), Operational Risk Management (ORM), continuous process improvement, M&A integration, change management and financial systems.

Proven track record of success compiled by growing and leveraging interpersonal skills, financial markets understanding, disciplined project management, and systems analysis/redesign

Skills
  • Excellent problem-solving abilities including crisis management, root cause analysis, and systems/process mapping
  • Excellent communication skills, extensive exposure to senior management, regular speaker at industry events
  • Sarbanes Oxley compliance including IT General Controls, Systems Development Life Cycle, Asset Valuations, and Entity Level Controls
  • Successful leadership of large cross-company projects including M&A integration, process re-engineering and ground-up Enterprise Risk Management implementation
  • Deep Operational Risk oversight experience including Business Continuity, Cyber Security, process controls and Vendor Management
  • Comprehensive corporate policy assessment and new policy implementation experience
Education
Cornell University Ithaca, NY Expected in 2006 MBA : - GPA :

Graduated with distinction

The College of New Jersey Ewing, NJ Expected in 1997 Bachelor of Science : Finance - GPA : Dean's list; Finance Honor Society
Work History
Annaly Capital Management - Managing Director, Business Operations
City, STATE, 09/2013 - Current
  • Direct responsibility for company's middle and back office teams responsible for transaction processing, asset valuations and data validation
  • Oversaw comprehensive front-back office systems selection, processes reengineering, and project implementation.  Resulted in significantly faster book close, decreased staffing requirements, and an increase in value-added data reporting
  • Shared responsibility for Business Continuity, IT controls including Cyber Security and Change Management, Enterprise Risk Management, Operational Risk Management and company wide talent development
  • Oversaw Hatteras integration, the industries largest Mortgage REIT M&A, completing onboarding within three months
  • Contributed to assessment and onboarding of multiple new asset classes, nearly all of which were onboarded within the same quarter they were approved.  

Annaly Capital Management - Executive Vice President, Head of Operational Risk
City, STATE, 08/2011 - 09/2013
  • Enterprise Risk Management design and implementation. Included thorough comparison to COSO best practices and new policy implementation such as a Key Spreadsheet Policy to reduce exposure to spreadsheet and model risk
  • Dodd Frank operational implementation oversight.  Achievements included successful transition to cleared swaps trading requiring significant cross department and 3rd party coordination
  • Business continuity ownership.  Achievements included implementation of tabletop exercises, ground up design and execution of Business Impact Analysis, resilience improvements (hardware, software, emergency supplies), formalization of BCP and disaster recovery testing

Bloomberg - Product Manager, Global Data Department
City, STATE, 2005 - 2011
  • Designed and implemented strategic expansion of company data sets including corporate actions, equity fundamentals, and commercial real estate.  Resulted in new business lines, including a stand alone dividend forecasting product resulting in annual revenues in excess of $1m
  • Regular interactions with senior management to represent key department initiatives
  • Streamlined and enhanced operations to improve data quality, speed and usability
  • Global management responsibility for teams overseeing data entry/analysis and data product/systems development 
  • Extensive internal, end user, and 3rd party collaboration resulting in new products, improvements to existing data sets, and enhanced operations

Bloomberg - Analyst to Manager, Global Training and Analytics Groups
City, STATE, 1997 - 2005
  • Increasing responsibilities within division responsible for end user training and core terminal support; culminated in oversight of +100 individuals prior to transition to product manager in the company's data division
  • Also responsible for product and process improvements achieved through system developments, resource allocation and extensive internal and external collaboration


Certifications, Affiliations and Other Experince
  • Chartered Financial Analysts (CFA) Society, Philadelphia (2008-present)
  • SIFMA AMG member (2011-present), Operational Risk Committee Co-Chair (2012-present), Steering Committee Member (2013-present)
  • The College of New Jersey (TCNJ) Mayo Business Plan Competition Judge (2012-present)
  • Adjunct Finance Professor, Graduate and Undergraduate courses at Rider University and The College of New Jersey (TCNJ) (2006-2014)

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Resume Overview

School Attended
  • Cornell University
  • The College of New Jersey
Job Titles Held:
  • Managing Director, Business Operations
  • Executive Vice President, Head of Operational Risk
  • Product Manager, Global Data Department
  • Analyst to Manager, Global Training and Analytics Groups
Degrees
  • MBA
  • Bachelor of Science