managing director resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -
Over 20 years experience as a construction materials sales professional, master roof truss designer and builder for firms ranging from start up to the U.S.' largest EXPERTISE Sold more than $10 million in roof trusses and construction materials Most recently, an accredited expert in Internet-based and online sales and marketing - the key to driving sales and building customer relationships in the new millennium Master roof truss designer and builder of roof trusses for residential, custom homes, multi-family and commercial Proficient in all industry CAD software and truss design programs such as Mitek, Alpine/Truswal and others, also proficient in reading blueprints and hardware schematics. Highly networked, and expert in business development and customer relations Respected, effective manager and team leader.
  • Experienced in leadership positions.
  • Team building expert
  • Goal-oriented Self-sufficient
  • Detail-oriented Exceptional time management
  • Analytical problem solver
  • Team leadership
  • Adept at closing sales
  • Sales management
  • Proficient in reading blueprints and hardware schematics
  • Trained in business development
  • Brand awareness development
  • Accomplished in relationship selling
  • Friendly and cheerful
  • Approachable
  • Spanish speaking
  • Excellent computer operation skills
  • Tech support for truss design and sales dept
Sales Rep
  • Managed a portfolio of 60+ accounts totaling $2.5 million in sales. Increased sales volume by adding 20 new accounts in the assigned territory.
  • Established 10 new recurring accounts in a single year through successful client development.
  • Created strategies to develop and expand existing customer sales, which resulted in a 15% increase in monthly sales.
  • Promoted to Sales Rep after only one month.
  • Resolved 100% of customer service issues within two weeks to maximize loyalty and retention.    
  • Responsible for providing vision and guidance to a group of 5 truss designers, training them on engineering software to design loads for roof trusses from blueprints, project plans and procedures.
  • Supervision Trained truss builders to perform general assembly duties to company standards.
  • Led change management initiatives to improve productivity and workflow by 30%.  
  • Built mobile version of Website Application.  
Client Interface
  • Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.
  • Increased revenue 30% in first year.  
Strategy and Planning
  • Developed and communicated Web site usage, security policies and standards to all users.Established policies and procedures for publishing Web pages and applications in conjunction with content creators and sales staff.
2007 to Current
Managing Director Morgan Stanley Sacramento, CA,
  • Serve as senior Internet Marketing Sales & Consultant to small and mid size businesses at this San Diego branch of WSI.
  • Responsibilities are both sales and consulting of Internet marketing services to increase client profitability.
  • Sales activities focus on optimization of my office's website, email marketing, social media, video SEO, telemarketing, networking and webinars.
  • Consulting services include Search Engine Optimization (SEO), Social Media Marketing, Search Engine Marketing, pay per click, website development, hosting, video marketing and Web Business Solutions.
  • With sales the primary responsibility, some of the consulting work is sourced to 1,000 professionals within the greater WSI organization across 85 countries.
2006 to 2007
Truss Design Manager and Custom Home Sales Dixieline Lumber Now Probuild City, STATE,
  • Supported a team of 15 sales pros, and a truss design team of nine, at this 99 year-old industry leading firm.
  • The Company was owned by Lanoda, and had just been bought by ProBuild.
  • At Dixieline, we engineered roof systems for commercial, multi family, residential and custom homes, and sold lumber, doors, windows, hardware and more.
  • Key responsibilities included: Support, train, motivate and lead 15 custom home salespersons Set up and troubleshoot engineering and CAD software programs (Mitek, Alpine/Truswal).
  • Train designers and teach new software program updates.
  • Receive technical training on software and UBC codes from WTCA and software vendors As member of WTCA, receive ongoing training on safety and engineering Performed all calculations for the Truss and layout loads, structural connectors and designs worked under the license of a PE engineer.
01/2000 to 01/2006
Sales, Truss & Floor Design Manager and Office Manager Fresno Truss City, STATE,
  • Reporting to the Plant Manager, led sales for this truss manufacturer with revenue of $5 million and 45 employees.
  • Began as the roof truss design manager for this start-up company, and rapidly assumed increasing responsibility for sales and all aspects of running the company.
  • Leveraged my industry contacts for the Company's initial business development leading to co-responsibility for sales.
  • Within three years, we were at $5 million in sales and moved into a larger facility.
  • Responsibilities included: Sold trusses and was directly responsible for $2.5 million in custom, residential and commercial sales Managed an office staff of six Managed a truss design team of five Performed all calculations for the Truss and layout loads, structural connectors and designs worked under the license of a PE engineer.
01/1994 to 01/2000
Roof & Floor Truss Designer BMC West Building Materials City, STATE,
  • Served as a senior roof truss designer for this building materials and construction services firm that serves homebuilders.
  • Company had 150 employees and over $100 million in sales.
  • Began as a truss builder and gained increasing responsibility as a truss crew supervisor, and ultimately senior designer.
  • Designed roof trusses for commercial, residential apartment complex and custom homes Served as crew foreman of a manufacturing crew of 20 Used computer programs to creatively engineer trusses to carry various loads Interacted with architects, engineers, general contractors, home owners and city officials to ensure optimal truss design, functionality and customer satisfaction Received continual professional training and performed all calculations for the loads, structural connectors and designs; worked under the license of a PE engineer Earned Mitek certification.
01/1983 to 01/1994
Roof & Floor Truss Builder & Repair Crew Leader Gang Nail Truss Co City, STATE,
  • I began my career with this $5+ million firm that designs and manufactures wood webbed roof trusses for residential or commercial project, and provides hardware and engineered wood structural products for residential, multi-family, commercial and specialty projects.
  • I started at the entry level stacking trusses, labeling and packaging -- and rising to become an expert in all aspects of truss design, building and construction.
  • Quickly worked my way up to building trusses, reading engineered drawings, promoted to Crew Leader of four responsible for quality control, work quotas and managing man hours Later became a Repair Crew Manager, managing all equipment, materials and men and coordinating with project managers, engineers and architects Other skills and responsibilities included master speed cut (radial) saw, forklift driver.
Expected in 2004 to to
: Engineering
Fresno City College - Fresno, CA
Engineering courses taken
Expected in 2016 to to
Associate of Science: Nursing
Grossmont City College - El Cajon, CA
Currently enrolled finished RN prerequisites
Professional Affiliations
Regular Presenter, San Diego Chamber of Commerce on Internet Marketing *Current member, Wood Truss Council of America (WTCA)
business development, Business Solutions, CAD, Ca, hardware, Consultant, Consulting, client, customer satisfaction, doors, email, engineer, focus, forklift, Internet Marketing, layout, managing, marketing, materials, office, windows, networking, optimization, packaging, quality control, reading, Reporting, safety, Sales, San, Search Engine Optimization, supervisor, technical training, telemarketing, troubleshoot, video, website development, website

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Resume Overview

School Attended

  • Fresno City College
  • Grossmont City College

Job Titles Held:

  • Managing Director
  • Truss Design Manager and Custom Home Sales
  • Sales, Truss & Floor Design Manager and Office Manager
  • Roof & Floor Truss Designer
  • Roof & Floor Truss Builder & Repair Crew Leader


  • Associate of Science

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