Managing Consultant Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Jessica Claire has 27 years of experience as a leader in diversity and inclusion, nondiscrimination and equal opportunity programs under Title VI of the Civil Rights Act, Title VI compliance, contractor compliance, labor compliance, workforce development, Disadvantaged Business Enterprise (DBE) program management, and organizational development.

  • Under her leadership, various internal and external programs have been developed and monitored in accordance with federal and state regulations to ensure equal opportunity and nondiscrimination in employment and contracting opportunities.
  • Ms. Claire has developed and conducted Title VI, DBE and Diversity training to internal and external customers.
  • She has expertise in business planning, conducting onsite reviews, investigating complaints of discrimination, investigating compliance violations, and DBE fraud.
  • Her experience also includes examining and analyzing municipal agreements, highway construction contracts, contract bids, payment and payroll records, and certification records.
  • Ms. Claire is versed in 49 CFR, Part 26, Title VI and Title VII, affirmative action, labor compliance including Davis Bacon and Related Acts, and ADA.
  • ADA, Office of Civil Rights
  • Administrative, Organizational
  • Branding, Performance Management
  • Business strategy, Policies
  • Community Relations, Prime
  • Conferences, Procurement
  • Consultant, Program development
  • Contracts, Program Management
  • Data analysis, Requirement
  • Data base, Research
  • Decision-making, Strategic
  • Delivery, Strategic management
  • Diversity & Inclusion
  • Equity, Title VI
  • Executive Management, Vision
  • Goal setting
  • Leadership skills
  • Leadership Development
  • Leadership-training
  • Management development
  • Marketing
  • Mediation
  • Meetings
  • Negotiation
Managing Consultant, 01/2011 to Current
Verisk AnalyticsHamilton, OH,

As a project manager on the $14 billion Major Mobility Investment Program for the GDOT Jessica Claire leads a team that manages the DBE and small business inclusion program.

  • Ms. Claire and her team are developing the framework for a robust DBE program, contractor compliance, and DBE participation reporting and monitoring for the MMIP program. Jessica Claire is responsible for the development and training of inclusion and compliance requirements for internal stakeholders as well as contractors.
  • Ms. Claire’ expertise has enabled organizations to align their processes to improve opportunities and build capacity to support the customer and financial objectives of small, minority and woman-owned businesses.
  • She has developed a DBE Compliance Manual, and standard operating procedures;
  • Identified the overall MMIP program needs related to inclusion and diversity and develop a baseline of existing resources in the marketplace;
  • Conduct Outreach efforts for introduction of MMIP Program to DBE contractors and consultants;
  • Provide assistance and data analysis for goal setting process;
  • Review and recommend inclusion language in contract and procurement documents;
  • Audits and investigates issues of noncompliance and discrimination in hiring and subcontracting practices.
ADA Coordinator, 07/2008 to 08/2010
County Of GwinnettLawrenceville, GA,
  • As ADA Coordinator Ms. Claire provided guidance to administrators, employees, students and visitors about their rights and responsibilities regarding reasonable accommodation for Virginia Commonwealth University ("VCU").
  • Ms. Claire roles ensured that the university was in compliance with the Americans with Disabilities Act, Sections 503 and 504 of the Rehabilitation Act of 1973, and other federal and state laws and regulations pertaining to persons with disabilities.
  • She was responsible for coordinating university policies and procedures concerning persons with disabilities, tracking university progress relating to those policies as well as state and federal laws regarding persons with disabilities.
  • Ms. Claire provided consultative services to Virginia Commonwealth University and the Medical College of Virginia faculty, staff and students, as well as the public and students regarding access to programs and facilities.
  • Ms. Claire was responsible for ensuring accessibility and equal access to university information, programs, and activities.
  • Ms. Claire served on university diversity advisory committees to ensure equity and access to enable qualified individuals with disabilities to perform jobs, participate in classes or other university functions, or access university information, including information delivered through digital or online methods.
  • Ms. Claire developed, updated and administered the EEO and ADA policies, and conducted research, analyzes and interprets state and federal ADA laws and regulations, and University policies.
  • Trained and educated university faculty and staff, in order to ensure organizational compliance with ADA policies.
Compliance Manager, 12/2004 to 07/2008
Arena Investors LpMiami, FL,
  • As the Compliance Manager for North Carolina Department of Transportation (NCDOT), Office of Civil Rights Jessica Claire provided the contracting community with an understanding of Title VI, and equal opportunity/affirmative action laws and requirements. Ms. Claire was responsible for compliance oversight of NCDOT's federally funded programs to provide opportunities to minorities and women in highway construction.
  • She developed a comprehensive Equal Opportunity Compliance Training program for contractors and subcontractors performing work on federally funded contracts. The training educated federal contractors and subcontractors regarding requirements related to nondiscrimination in employment and contracting practices based on race, color, religion, sex, national origin, age or disability; as well as provided an understanding of nondiscrimination requirements in selection and retention of subcontractors, material suppliers and vendors.
  • Ms. Claire developed policies and procedures related to the Disadvantaged Business Enterprise (DBE) program for DBE/WBE firms.
  • Ms. Claire managed a team of compliance specialist that administered and monitored civil rights compliance across the states 14 divisions and local planning agencies (LPA's).
  • Ms. Claire developed and conducted civil rights training programs of the major FHWA civil rights regulations and authorities during executive leadership-training programs. The course focused on how to apply the appropriate authorities in making Equal Employment Opportunity (EEO) compliance determinations, DBE Compliance monitoring and Commercially Useful Function (CUF). The program also included: EEO/Affirmative Action, Contractor Compliance, Investigation of Discrimination Complaints, Title VI/Environmental Justice, and Disadvantaged Business Enterprise.
EO/ Employment Administrator, 04/2001 to 01/2004
Chesterfield CountyCity, STATE,
  • As the County's EO Administrator, Ms. Claire was responsible for the administration of diversity and inclusion across 46 county departments. In this role she was responsible for the developed, updated and administered the County’s Equal Employment Opportunity (EEO)/ Affirmative Action Program Plan and policies.
  • Ms. Claire chaired the County's Diversity Advisory Committee (DAC) that educated County employees about the philosophy of creating a culture of inclusive excellence
  • Fostered a climate that promotes an understanding of and appreciation for diversity and inclusion within County Departments and initiatives, and
  • Advocated for and promoted an increased presence of from historically underrepresented groups in County events and resources.
  • Ms. Claire conducted research, analyzes and interprets state and federal EEO laws and regulations, and County policies.
  • Conducted ongoing diversity training for county administration, management and staff, in order to ensure organizational compliance with employment laws and County policies.
  • Reviewed and advised management on disciplinary actions and employee performance issues to ensure policy compliance, fairness and consistency.
  • Investigated complaints of discrimination and sexual harassment charges brought against the County.
  • Updated, interpreted and enforced the County’s anti-discrimination policies and procedures.
  • Conducted investigations in compliance with County policies and procedures.
  • Created professional and accurate investigative reports and EEOC position statements.
  • Served as County liaison to the public as the Chairperson of the Diversity Advisory Council; Ms. Claire was a frequent guest on the County television talk show to address diversity hot topics.
  • Developed professional and accurate letters, memorandums, and correspondence responding to the public, EEOC, County administration and employee matters.
  • Prepared policy and procedural statements, information, materials and administrative standard operational policy manuals.
  • Represented the County and/or makes presentations at public functions, meetings, and conferences.
  • Represents the County in EEOC and other mediation and negotiation hearings and meetings.
Education and Training
Bachelor of Science: Organizational Development, Expected in 05/1999
Saint Paul’s College - Lawrenceville, VA,
: Economic Development, Expected in
Georgia Institute Of Technology - Atlanta, GA
Master Compliance Administrator: Civil Rights Compliance, Expected in 08/2019
Morgan State University - Baltimore, MD
Activities and Honors
Certification, Master Compliance Administrator (MCA) Certification, Contract Compliance Administrator (CCA) Board Member, Urban League of Hampton Roads, Virginia Member, National Association of Professional Women (NAPW) Member, American Contract Compliance Association
  • Graduate of the Board Governance Leadership and Development Program Project Inclusion - preparing volunteers for board governance with United Way agency boards as well as other volunteer organizations. Project Inclusion gives participants the opportunity to sharpen their leadership and management skills, meet new contacts and agency representatives, and acquire an enormous sense of fulfillment and satisfaction for contributing to the well being of others in your community.
  • Served on the Board of Directors of the Hampton Roads Urban League from 2015 - 2017.
  • Member, National Association of Professional Women (NAPW)
  • Member, American Contract Compliance Association
  • Member, Conference of Minority Transportation Officials (COMTO) - the leading national advocate for employment diversity, inclusion and contracting opportunities in the multi-modal, multi-billion-dollar transportation industry.

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Resume Overview

School Attended
  • Saint Paul’s College
  • Georgia Institute Of Technology
  • Morgan State University
Job Titles Held:
  • Managing Consultant
  • ADA Coordinator
  • Compliance Manager
  • EO/ Employment Administrator
  • Bachelor of Science
  • Some College (No Degree)
  • Master Compliance Administrator