LiveCareer-Resume

managers assistant resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Motivated manager with 10 plus years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Very detail-oriented worker dedicated to organization, productivity and office management.

Skills
  • Office equipment troubleshooting
  • File management
  • Customer relations
  • Employee communication
  • Multi-line telephone system operation
  • Schedule oversight
  • Supply restocking
  • Spreadsheet tracking
  • Sales monitoring
  • Orientating and training
  • Product branding
  • Staff development
  • Customer rapport
  • Microsoft Office expertise
  • Answering Phones
  • Multi tasking
Education and Training
Landrum High School Landrum, SC Expected in 05/2004 High School Diploma : - GPA :
Experience
Wabtec Corporation - Manager's Assistant
Kansas City, MO, 09/2007 - 05/2021
  • Restocked office supplies daily and troubleshot problems with equipment to keep operations on-track.
  • Maintained records through timely updates to employee and other files.
  • Utilized company reports to analyze sales, gross profit and inventory activity.
  • Helped increase company profitability through customer relationship development, community involvement and marketing campaigns.
  • Assigned tasks to associates to fit skill level and maximize team performance.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Modified, opened and closed customer accounts.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.
  • Managed schedules of team of 46 personnel to keep shifts properly staffed.
Jeld-Wen - Office Assistant
Grinnell, IA, 01/2016 - 01/2018
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Maintained business records by updating customer information.
  • Answered all incoming phone calls daily and pleasantly welcomed visitors to office.
  • Updated financial, customer and business records in company databases.
  • Dispersed incoming mail to correct recipients throughout office.
  • Handled requests-for-information and delegated customer service tasks to appropriate employees.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Updated employee paperwork and records.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Answered customer questions, researched issues and directed visitors to correct office personnel.
  • Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
Raising Canes Chicken - Assembly Line Worker
North Platte, NE, 01/2015 - 12/2015
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Used established assembly instructions to complete jobs.
  • Completed accurate assembly work by positioning and aligning components.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Inspected and tested final products to verify conformance to established tolerances.
  • This was a seasonal job. I worked til all the back orders was done.
Burger King - Hourly Manager
City, STATE, 06/2004 - 12/2014
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Set sales and profit goals and implemented plans to correct performance deficiencies.
  • Maintained contact with clients and assisted in developing procedures to identify and track value-added services.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

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Resume Overview

School Attended

  • Landrum High School

Job Titles Held:

  • Manager's Assistant
  • Office Assistant
  • Assembly Line Worker
  • Hourly Manager

Degrees

  • High School Diploma

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