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Manager's Assistant Resume Example

Resume Score: 80%

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MANAGER'S ASSISTANT
Professional Summary

Accomplished Administrative Support professional practiced at addressing all facets of business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Offering diplomatic and professional communication, strong time management and multitasking expertise.

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Systematic Administrative Assistant with over Number years of experience in fast-paced Type office settings. Hardworking team-player with expertise in Area of expertise and Area of expertise. Responsible, punctual and productive working with little to no supervision.

Reliable and enthusiastic Job Title offering Number years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for Number-member staff.

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Attentive and personable Job Title bringing Number years of administrative support experience in dynamic office environments. Strong work history in document management, process improvement and regulatory compliance. Commended for cultivating positive work culture by cheerfully interacting with staff and customers.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Professional and knowledgeable Receptionist versed in administrative support and customer service. Offering Number years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

Skills
  • Multi-line phone proficiency
  • Customer and client relations
  • Administrative support
  • Social media knowledge
Work History
Manager's Assistant, 08/2008 to 05/2012
Company Name – City, State
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
  • Implemented new data management system, expediting data retrieval by Number%.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Increased office efficiency by modernizing document organization systems and effectively implementing Type solutions.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Received and routed business correspondence to correct departments and staff members.
  • Surpassed team goals by partnering with Job title and Job title to implement best practices and protocols.
  • Found new sources for office supplies and closely monitored inventory use to cut costs by $Amount.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Improved customer service rating by Number% by training Number new employees on proper phone handling techniques.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Effectively interacted with Job Title and Job Title in Timeframe meetings, took in-depth notes and disseminated minutes to all attendees.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maximized clerical staff productivity by reorganizing training program and effectively supervising Number employees.
  • Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Receptionist , 05/2006 to 05/2008
Company Name – City, State
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Collected Product or Service payments from clients and updated account balances.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Wrote professional business documents, such as Type and Type.
  • Set Type appointments for Job title employees.
  • Provided clerical support to Number company employees by copying, faxing and filing documents.
  • Received and routed business correspondence to correct departments and staff members.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Resolved customer problems and complaints by Action.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Planned and booked travel accommodations for staff and visitors, including vouchers, agendas and transportation.
  • Balanced Job title availability, customer schedules and maximum load levels when scheduling appointments.
  • Organized and scheduled office meetings as well as client appointments for team of Number professionals, effectively accommodating hectic agendas.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Operated multi-line telephone system to independently handle over Number calls each day.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Collected, sorted, distributed and sent mail and packages.
  • Scheduled office meetings and client appointments for team of Number professional Job titles.
  • Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Assisted over Number customers via phone each Timeframe.
  • Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
Vice President Assistant , 05/1988 to 05/1999
Company Name – City, State
  • Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Education
High School Education : 05/1986
Savannah Christian - City
Additional Information

Willing to relocate looking for a fresh start with a new company.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Savannah Christian

Job Titles Held:

  • Manager's Assistant
  • Receptionist
  • Vice President Assistant

Degrees

  • High School Education : 05/1986

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