Agile and adaptable worker with great work history, motivational approach and positive aptitude. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Love to work with children, dedicated to help others. Organized with schedules and time management. Respectful and ready to learn new things and ready to work.
Skills
Employee performance evaluations
Recruiting and interviewing
Sales growth
Negotiation
Strategic Planning
Consulting
Project Management
Budgeting
Business Development
Project planning
Advanced interpersonal skills
Professional and mature
Strong problem solver
Time management
Social media savvy
Relationship/team building
Staff collaboration
Work History
Manager's Assistant, 09/2019 to Current Milestone Retirement Communities – Glendale, CA,
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Increased sales revenues by 30% over 5 months by promoting complementary products and educating customers about store promotions.
Attended monthly sales meetings and reported pertinent information to employees.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Cashier Assistant Manager, 09/2019 to 09/2020 Claires Stores Inc. – City, STATE,
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Trained team members in successful strategies to meet operational and sales targets.
Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
Kept orderly and accurate accounting records by monitoring sales documentation.
Submitted reports to senior management to aid in business decision-making and planning.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
Mentored new sales associates to contribute to store's positive culture.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Quickly and accurately counted drawers at start and end of each shift.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Kitchen Prep Cook, 01/2018 to 09/2019 Chick Fil A White Oak Crossing – City, STATE,
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Packaged, arranged and labeled ingredient stock, storing at established temperatures.
Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
Cooked all menu items according to specified instructions.
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Kitchen Hand, 01/2017 to 01/2018 Route Sixty – City, STATE,
Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Strategically plated hot meals and salads in aesthetically pleasing arrangements.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Sanitized all pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Education
High School Diploma: , Expected in 06/2017 James River High School - Midlothian, VA GPA:
Associate of Science: Business Administration, Expected in 08/2021 John Tyler Community College - Chester, VA GPA:
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