LiveCareer-Resume

managers assistant resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Organized Manager's Assistant accomplished in handling wide-ranging clerical needs in busy environments. Offers excellent writing abilities and expertise in file management. Helps keep office running smoothly with strengths in multitasking and independent problem-solving.

Logical Assistant Manager with 4 years of experience motivating staff and assisting customers to boost sales and increase profits. Results-driven professional focused on monitoring staff member performance and advising on successful sales methods. Brings solid knowledge of recruiting and evaluation techniques paired with expertise in customer service principles. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Clerical Support
  • Employee Relations
  • Employee Communication
  • Customer Relations
  • Supply Restocking
  • Orientating and Training
  • Staff Training and Development
  • Money Handling
  • Customer Relationship Management (CRM)
  • Sales and Marketing
  • Operations Management
  • Cost Control
Experience
Manager's Assistant, 08/2022 - 06/2023
Bj's Wholesale Club, Inc. Exton, PA,
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Adhered to company initiatives and achieved established goals.
Deli Clerk, 10/2019 - 08/2022
Aimbridge Hospitality Washington, DC,
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Responded to customer questions regarding product availability.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Provided customers with fresh product and correct portion size to minimize shrink.
  • Informed customers of deli specials to increase profits.
  • Documented and entered special orders for event catering and party trays.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Offered samples to promote and upsell specials.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Scrubbed and polished counters to remove debris and food.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Assembled and served meals according to specific guest requirements.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Directed patrons to restrooms and other amenities within facility.
Manager on Duty, 03/2016 - 10/2019
McDonalds City, STATE,
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Responded to customer questions regarding products, prices and availability.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education and Training
GED: , Expected in 06/2005
-
Corcoran High School - Corcoran, CA
GPA:
Status -
: Child Development, Expected in
-
College of The Sequoias - Visalia, CA
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Corcoran High School
  • College of The Sequoias

Job Titles Held:

  • Manager's Assistant
  • Deli Clerk
  • Manager on Duty

Degrees

  • GED
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: