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Manager Trainee Resume Example

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MANAGER TRAINEE
Linkedin.com/in/sean-roland-76599617b
Professional Summary

Motivated Management Trainee eager to learn all aspects of retail business while further developing advanced customer service, inventory management and time management abilities. Dedicated leader, problem-solver and team manager with 5 years of experience in Grocery Retail. Results-oriented Management Trainee driven to consistently exceed objectives in sales, service and operations. History of providing high-quality support to customers and staff alike. Focused on continuous professional development and process improvements. Ready to offer exceptional leadership and planning abilities to take on new role in Manager Trainee setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in Grocery Retail standards and market trends.

Skills
  • Microsoft Office
  • Business Strategy
  • Decision-making
  • Finance
  • Marketing Strategy
  • Microsoft Excel
  • Merchandising
  • Scheduling
  • Time management
  • Purchasing and planning
  • Store Operations
  • Team Leadership
  • Customer Relations
  • Negotiation
  • Strategic Planning
  • Sales and marketing
  • Financial Management
  • Order fulfillment
  • Customer-oriented
  • Stocking
  • Shipping and receiving
  • Retail Industry Knowledge
  • Team building
  • Inventory Management
  • Operations management
  • Quality Assurance
Work History
01/2020 to CurrentManager TraineeCompany Name | City, State
  • Program that is designed to teach different areas of management within each department and how to prepare to manage store one day
  • Responsibilities included:
  • Merchandised product to make sales and appeal to customer's interests
  • Rotated through departments such as Frozen, Dairy, Produce and Grocery to better grasp what it takes to run store daily
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
  • Planned and implemented team projects to accomplish objectives
  • Enhanced supervisory and leadership abilities by working closely with mentoring Store Director and Grocery Manager
  • Set aggressive targets for employees to drive company success and strengthen motivation
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members
  • Recruited and developed 3 employees for Produce department
06/2014 to 01/2020Service ClerkCompany Name | City, State
  • Supervise others and provided job training
  • Received payment by cash, check, credit cards, vouchers, or automatic debits
  • Assist customers by providing information and resolving their complainants
  • Counted money in cash drawers at beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Record product, packaging, and order information on specified forms and records
  • Restocked supplies such as printer paper, pens and paper clips
  • Closed work out orders by accepting payments, issuing receipts and filing documents
  • Greeted incoming customers and answered questions about available services
  • Readied items for sales floor stocking by affixing tags and preparing pallets
  • Stayed current on available products, store promotions and customer service policies to better shoppers
  • Supported promotional plans by updating signage with price changes
  • Maintained safe, neat and clean working environment at all times
  • Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks
  • Operated various types of equipment including balers, power jacks and slicing machines
  • Resolved customer problems, improved operations and provided exceptional client support
05/2019 to 08/2019Internship StudentCompany Name | City, State
  • 10-week program that taught different areas of management and how to run department
  • Responsibilities included:
  • Supervised others and provided job training
  • Learned how to deescalate problems between vendors and customers
  • Organized and built displays around store
  • Merchandised product to make sales and appeal to customer's interests
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
  • Supported student learning objectives through personalized and small group assistance
  • Communicated effectively with management and instructors and openly accepted critiques and suggestions for areas of improvement
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
  • Reported back to instructor and management to receive day-to-day tasks and responsibilities
Education
12/2019Bachelor of Science | PsychologySaint Xavier University, City, State
  • Member of Psi Chi
  • Graduated cum laude
  • Recipient of Brother Rice Catholic Scholarship
  • Recipient of Jewel-Osco Scholarship
  • Graduated with 3.4 GPA
  • Member of Psychology Club
12/2019BBA | MarketingSaint Xavier University, City, State
  • Received Brother Rice High School Catholic Scholarship
  • Received Jewel-Osco Scholarship x 2
  • Graduated with 3.4 GPA
  • Graduated Cum Laude
  • Member of Business Student Association
12/2019BBA | Business ManagementSaint Xavier University, City, State
  • Member of Business Student Association
  • Graduated with 3.4 GPA
  • Graduated cum laude
  • Recipient of Brother Rice High School Catholic Scholarship
  • Coursework in Operational Management, Business Strategy and Marketing Strategy, Organizational Behavior, Finance, and Professional Writing & Communication
  • Recipient of Jewel-Osco Scholarship
Affiliations
  • Member, Psychology Club, Saint Xavier University Aug 2015 - Dec 2019
  • Member, Pre-Med Society, Saint Xavier University Sept 2017 - Oct.2018
  • Member, Psi Chi, Saint Xavier University Aug 2018 - Dec 2019
    • Accomplishments
    • Used Microsoft Excel to develop inventory tracking spreadsheets.
    • Supervised team of 9 staff members.
    • Collaborated with team of 4 in the development of Business strategy.
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    Resume Overview

    School Attended

    • Saint Xavier University

    Job Titles Held:

    • Manager Trainee
    • Service Clerk
    • Internship Student

    Degrees

    • 12/2019 Bachelor of Science | Psychology
      12/2019 BBA | Marketing
      12/2019 BBA | Business Management

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