manager sales associate resume example with 13 years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations. Extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.

  • Retail inventory management
  • Accurate cash handling
  • Store operations
  • Store opening and closing procedures
  • Outstanding communication skills
  • Team-oriented
  • Conflict resolution skills
  • Reliable
SUNY Adirondack Queensbury, NY Expected in 2014 Associate of Applied Science : Marketing - GPA :

Coursework in Management, Advertising, Marketing, Communication, Human Resources and Business Law

Cedar Fair Entertainment Company - Manager/Sales Associate
Sandusky, OH, 05/2012 - Current

Addressed customer inquiries and resolved complaints.

Reorganized the sales floor to meet company demands.

Stocked and restocked inventory when shipments were received.

Wrote order supply requests to replenish merchandise.

Operated a cash register to process transactions.

Administered all point of sale opening and closing procedures.

Recommended merchandise based on customer needs.

Trained staff to deliver outstanding customer service.

Equal Vision Records/MerchNow - Warehouse Associate
City, STATE, 09/2012 - 03/2013

Selected products for specific routes according to pick sheets.

Unloaded, picked, staged and loaded products for shipping.

Operated Malvern shipping system efficiently and accurately.

Checked merchandise before being sent to shipping.

Worked efficiently on pre-orders to be sent on a timely manner.

Fulfilled customer shipping needs using UPS and USPS methods.

Worked at a rapid pace to meet tight deadlines.

Pizzeria Mangia - Manager/Cook/Server/Delivery Driver
City, STATE, 09/2009 - 06/2012

Efficiently resolved problems or concerns to the satisfaction of all involved parties.

Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.

Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

Developed and maintained exceptional customer service standards.

Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.

Performed checkouts of delivery drivers to ensure that all tickets were accounted for.

Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Trained staff safety codes, proper recipes and plating techniques.

Took orders from patrons for food or beverages

Weighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipment

Cooked the exact number of items ordered by each customer, working on several different orders simultaneously for correct facility procedures,

Happy Jacks INC - Sales Associate/Manager On Duty
City, STATE, 04/2008 - 07/2011

Described merchandise and explain operation of merchandise to customers.

Recommended merchandise based on customer needs.

Operated a cash register to process cash, check and credit card transactions.

Administered all point of sale opening and closing procedures.

Explained information about the quality, value and style of products to Influence customer buying decisions.

Opened and closed the store, which included counting cash drawers and making bank deposits.

Kept the showroom clean and maintained neat, orderly product displays.

Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.

Built and maintained effective relationships with peers and upper management.

Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

Replenished floor stock and processed shipments to ensure product availability for customers.

Regina's Full Service Salon - Assistant/Receptionist
City, STATE, 02/2010 - 03/2011

Checked members and guests in promptly for their appointments.

Suggested and sold salon services and retail products to customers.

Responded to customer inquiries in a friendly and professional manner.

Verified end-of-day reports against credit and cash profits.

Clearly communicated with each technician regarding any schedule changes.

Executed all daily opening and closing procedures.

Organized salon paperwork and office files.

Coordinated and booked all spa service appointments for individual and group clients.

Work History
Quiznos Sub - Sub Maker
Queensbury, NY 07/2006 - 05/2008
Curves For Women - Personal Trainer
Queensbury, NY 09/2007 - 02/2008
CVS Pharmacy - Pharmaceutical Technician
Queensbury, NY 03/2004 - 02/2007
The Great Escape - Guest Relations/Hospitality
Lake George, NY 04/2002 - 09/2004

Advanced knowledge of a variety of computer programs and software.

Organizational skills are a key in being proficient in any job I hold.

Fast paced and a quick learner for anything new.

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Resume Overview

School Attended

  • SUNY Adirondack

Job Titles Held:

  • Sub Maker
  • Personal Trainer
  • Pharmaceutical Technician
  • Guest Relations/Hospitality


  • Associate of Applied Science

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