Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Skilled automotive tech offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.

Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Accomplished professional with over 13 years of experience in driving enterprise-wide project management and process improvement initiatives. Expertise in aligning organizational processes on global scale through supply chain and vendor management. Demonstrated leadership skills that drive enterprise optimization goals and enhance organizational operations.

  • Resolution-oriented
  • Cash handling accuracy
  • Contract development and management
  • Store planning and design
  • Dependable and reliable
  • Cheerful and energetic
  • Issue and conflict resolution
  • Inventory control procedures
  • Adaptive team player
  • Systems and automation applications
  • Time management
  • Flexible schedule
  • Detail-oriented
09/1996 to 12/2009
Manager/Owner/Operator Truck Driver Safelite Autoglass Reisterstown, MD,
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Spearheaded development of training strategies for retail partners and e-commerce teams.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Gave input on how to improve training and employee productivity.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Oversaw personnel recruitment, performance and scheduling.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
12/2010 to 03/2019
Automotive Technician Ingersoll Rand Springfield, MO,
  • Troubleshot faults and devised successful solutions in a self-directed manner.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Answered customer questions and discussed options face-to-face, over the telephone and via email.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Developed in-depth understanding of [Type] systems and components.
  • Kept the garage clean, organized and efficient.
  • Welded, soldered and fabricated parts to complete skilled services.
03/2019 to 09/2019
Forklift Operator Manic Contracting 22800 Hall Rd City, STATE,
  • Transported materials to and from warehouses, production lines and packaging lines.
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Maintained current forklift training and certification as required by company policies.
  • Inspected lifts before usage to prevent damage to [Type] goods being lifted.
  • Operated with zero safety violations and consistently met deadlines for loading trailers.
  • Collaborated with team members to coordinate efficient and accurate movements.
  • Loaded items in optimal manner to maximize work efficiency.

Education and Training
Expected in 05/1995
: Automotive Technology
Motech Automotive - 15651 W Warren Ave, Detroit, MI 48228,
Expected in 07/1996
Automotive Alignment Certifation: Automotive Engineering Technology/Alignment Angles
Hunter Engineering - Livonia MI,
Expected in 06/1984
High School Diploma:
South Lyon High School - South Lyon, MI

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Resume Overview

School Attended

  • Motech Automotive
  • Hunter Engineering
  • South Lyon High School

Job Titles Held:

  • Manager/Owner/Operator Truck Driver
  • Automotive Technician
  • Forklift Operator


  • Some College (No Degree)
  • Automotive Alignment Certifation
  • High School Diploma

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