LiveCareer-Resume

manager on duty resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

I grew up in Connecticut. I lived and worked here until 2017. When i was presented with an opportunity to move to Los Angles and was presented with a better working situation and extremely competitive pay i recently moved back to Connecticut in 2021 during the pandemic to help with my sick mother, now im ready to get back into work force here in Connecticut.

Skills
  • Managing Operations and Efficiency
  • Verbal and Written Communication
  • Team Supervision
  • Customer Service
  • Problem Resolution
  • Operations Management
  • Scheduling and Coordinating
  • Time Management
  • Work Planning and Organization
  • Performance Tracking and Evaluations
  • Customer Accounts Management
  • Team-Building Exercises
  • Facility Maintenance
  • Community Organization
  • Maintaining Clean Work Areas
  • Continuous Quality Improvement (CQI)
  • Motivational Leadership
  • Project Coordination
  • Attention to Detail
  • Employee Counseling
  • Safe Work Practices
  • Employee Interaction
  • Personnel Accountability
  • Negotiation and Conflict Resolution
  • Facility Tours
  • Directing Team Members
  • Human Resource Management
  • Behavior Identification
  • Billing and Payment
Work History
Manager on Duty, 07/2018 - 11/2021
Seward Co-Op Minneapolis, MN,
  • Developed patient care plans and documented progress toward goals.
  • Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
  • Developed professional relationships with referring agencies to improve communication related to intakes and to increase business for facility.
  • Offered professional, respectful therapy to addicted individuals in home treatment facility.
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Counseled and mentored clients on substance use and life choices.
  • Assisted and counseled 16 patients daily.
  • Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
  • Assessed clients upon admission and discharge to detox; took urine draws for labs.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
Cook, 04/2020 - 08/2021
Onix Group Neptune City, NJ,
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
Personal Assistant, 10/2017 - 08/2021
Iheartmedia, Inc. Virtual, MI,
  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized and attended meetings and compiled related documents and reports.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Arranged domestic and international travel plans and itineraries.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Organized clients' homes prior to arrival home and performed house-sitting duties.
  • Managed pet care, phone screening, shopping and bill paying to provide clients with premium family time.
  • Picked up and dropped off clients at airport.
  • Managed residential properties and staged homes prior to clients' arrivals.
Call Center Sales Representative, 01/2018 - 05/2019
Efinancial Chicago, IL,
  • Overcame objections using friendly, persuasive strategies.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Set up appointments with interested customers according to schedule availability.
  • Provided information about available products and services, membership details, and purchase advantages.
  • Made average of 100-200 outbound and inbound calls per day.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Contacted businesses via cold or warm calling to offer services relevant to industries or niches.
  • Generated minimum of 8-10 new leads each day
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
GED: , Expected in
-
Enfield High School - Enfield, CT
GPA:
Status -

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Resume Overview

School Attended

  • Enfield High School

Job Titles Held:

  • Manager on Duty
  • Cook
  • Personal Assistant
  • Call Center Sales Representative

Degrees

  • GED

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