Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Obtain a challenging position within Human Resources which will incorporate and utilize my extensive industrial and managerial skills & talents


Hiring and retention

Training and development



Employee relations

Labor agreements

Compensation administration

  • Regulatory compliance

Personnel records maintenance

Affirmative Action compliance

New hire orientation

Exceptional interpersonal skills


OSHA inspections

Mediation expertise


Human Resources

  • Reduced employee turnover by 10%.
  • Was recognized as the employer of choice for Introducing a transitional work program to employee individuals with disabilities.
  • Led the Staffing Planning Committee for 8 years.
  • Created a rewards and incentive program that was cited as the driving force behind distribution employee retention rate of 12%.

Manager of Human Resources & Safety, 09/2014 - Current
Actionet, Inc. Greenbelt, MD,
  • Recruited and interviewed 15 applicants per week.
  • Increased the employee base by 7% to meet changing staffing needs.
  • Implemented an innovative employee incentive program, which resulted in a 10% increase in staff productivity.
  • Directed senior managers to maximize engaging employees.
  • Answered employee questions regarding HR/AR concerns and matters and resolved any issues.
  • Advised managers on organizational policy matters and recommend needed changes.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Directed personnel, training and labor relations activities.
  • Identified staff vacancies and recruited, interviewed and selected applicants.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Manager of Human Resources Associate Relations Manager, 07/2007 - Current
Trelleborg Engineered Systems Saint Louis Park, MN,
  • Oversee all facets of Human Resources within the DC while serving as a liaison between corporate and distribution services.
  • Manage all Labor Relations responsibilities, including but not limited to, grievances, negotiations, arbitrations, labor executive meetings, labor focus group meetings, bargaining agreement management training and interpretation.
  • Provides direction, support, training and professional advice to distribution center management on issues including, but not limited to, harassment, discrimination, violence, succession planning, talent acquisition/retention, and policy compliance.
  • Provides and supports coaching and counseling on issues that may be related to conflict resolution, development, safety, and compliance.
  • Develops strategic Employee Relations policies and business practices.
  • Serves as a focal point for information regarding legal compliance.
  • Manage and monitor departmental compliance in regards to governmental regulations and company policies by conducting audits of payroll, benefits, worker's compensation, unemployment compensation, safety, and OSHA, along with overseeing and presenting appropriate training seminars and workshops.
  • Makes recommendations regarding performance appraisals, individual development plans, corrective actions, terminations, ADA issues, EEOC and Labor Laws to reduce the risk/loss of corporate assets due to wrongful discharge or potential discrimination charges.
  • Manages, develops and trains direct reports in all aspects of job function.
  • Sets standards and expectations for the department and provides motivation to grow in order to prepare the team to handle increasingly difficult work and greater responsibility.
Human Resources Manager, 12/2004 - 02/2007
Common Spirit Chandler, AZ,
  • Experienced in the administration of benefits including FMLA, FSA, Disability, Medical, Dental, and 401k.
  • Managed and maintained the benefit programs utilizing and internal HRIS.
  • Applied and ensured compliance of HR policies and practices, knowledge of federal and state employment laws.
  • Possess excellent interpersonal, communication (written and verbal), organizational and reasoning skills, as well as strong computer skills.
  • Project manager for all HRIS program conversions.
  • Ability to build and maintain strong internal relationships with employees at all levels through the use if informal influencing.
  • Successful with handling multiple tasks in a fast paced environment.
  • Knowledge and experience working with financial, manufacturing, and logistics industries including union facilities.
  • Ensured HR processes and programs advance by supporting key business objectives, strategies and initiatives.
  • Helped focus the organization on leadership qualities, vision, structures, processes and personnel as a core function of continually improving organizational effectiveness.
  • Unafraid of taking risks and challenging the "norm".
  • Assessed areas of opportunity within the organization by benchmarking best practices, and implementing solutions.
  • Supported and created effective performance management reviews, succession planning, while managing the global career planning processes for ready now talent.
  • Lead and facilitated the continuous improvement effort directed at achieving clear, relevant, and effective communications at all levels.
  • Supported compensation programs by managing annual salary planning process.
  • Ensured compliance with state and federal requirements.
  • Assist in labor relations management issues including, policy development and enforcement, grievance resolutions and contract negotiations.
  • Audited payroll process in order to simplify and systemize administrative processes.
  • Facilitated New Hire Orientation, Benefits/Open Enrollment, and Policy Implementation/Change, and associate onboarding training.
  • Created and administered reports on turnover, absenteeism, EEO-1, Affirmative Action, recruiting, and PTO as requested.
  • Interfaced with Payroll department weekly on reports, payroll, benefits, bonuses, and other payroll functions using Ultimate Software, and Intranet infrastructure systems.
  • Managed internal and external recruiters with on-boarding specialists who performed all aspects of recruiting and hiring for exempt, non-exempt, and commissioned employees.
  • Supported hiring managers with regard to sourcing strategies.
Senior Human Resources Generalist, 01/2001 - 12/2004
Tyco Electronics Printed Circuit Group City, STATE,
  • Conducted recruiting for applicant selections to fill vacant positions.
  • Facilitated new employee orientation to introduce new employees to company policies and practices.
  • Employee relation responsibilities consisted of counseling employees and managers on employee relation issues and problems; and ensuring terminations are carried out legally by conducting thorough exit interviews.
  • Maintain and prepared reports on turnover, absenteeism, EEO, Affirmative Action, recruiting.
  • Maintain and update employee insurance records, defined benefits, and defined contribution plans, such as 401(k) plans.
  • Ensured legal compliance when maintaining and processing benefits (FMLA, FSA, Disability, Medical, Dental, 401k, Open enrollment) Investigate, and report industrial injuries and prepares reports for insurance carriers, and Workers Comp Claims Maintained, updated, and posted OSHA 300 log Assisted in making sure the process of pay increases and performance appraisals are completed accurately, submitted and received in a timely manner.
  • Responsible for payroll process and maintaining all payroll records.
  • Suggests procedural changes, recommends solutions, and maintain a clean/safe work environment.
  • Assist HR Manager with implementing recruiting strategies for staff effectiveness, and quality.
  • Screened all new candidates through background checks, aptitude testing, and drug testing as well as maintain all resumes and applications and forward to hiring managers.
  • Interface with Payroll department weekly on reports, payroll, benefits, bonuses, and other payroll functions by using Kronos, and ADP systems.
Administrative Assistant, 07/2000 - 2001
  • Served as administrative support for the Branch Manager of Commission on Human Rights Hartford Division.
  • Entering of Complaints (Housing, Employment Discrimination).
  • Entering Determination.
  • Administrative Support.
MS: Labor Relations & Human Resources, Expected in 12/2011
University of New Haven - West Hartford, CT

Labor Relations & Human Resources

BS: Legal Studies, Expected in 5/2008
University of Hartford - West Hartford, CT

Legal Studies

Associate of Arts: Business Management, Expected in 2005
BayPath College - East Longmeadow, Ma
: , Expected in
- East Longmeadow,
AA: Business Administration, Expected in 5/2005
- ,
Business Administration

Community Enterprise Inc. - Board of Directors

YMCA - Board of Directors

CT Trailblazers Youth Organization - Program Director

CT Elite Society - Program Director


ADA, administrative, Administrative Support, ADP, benchmarking, Benefits, coaching, interpersonal, interpersonal skills, oral, conferences, conflict resolution, conflict management, continuous improvement, contract negotiations, contracts, counseling, DC, direction, Employee Relations, employee training, fast, financial, focus, food safety, FSA, GMP, hiring, HRIS, Human Resources, HR, insurance, interpretation, Kronos, Labor Relations, leadership, leadership skills, legal compliance, logistics, managing, management training, meetings, Works, negotiations, Strong organizational skills, organizational, Payroll, processing payroll, performance appraisals, performance management, personnel, policies, policy development, presenting, processes, quality, record keeping, recruiting, recruitment, reporting, Safety, seminars, sourcing strategies, staffing, strategic, supervision, surveys, training programs, upgrading, vision, workshops, written, Excellent written

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Resume Overview

School Attended

  • University of New Haven
  • University of Hartford
  • BayPath College

Job Titles Held:

  • Manager of Human Resources & Safety
  • Manager of Human Resources Associate Relations Manager
  • Human Resources Manager
  • Senior Human Resources Generalist
  • Administrative Assistant


  • MS
  • BS
  • Associate of Arts
  • AA

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