Human Resources and Customer Service Manager offering over 20 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with Customer Service managers to build organization to meet performance goals. Strong background in directing hiring practices, , developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
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. Developed Hiring and Recruitment policies.
Scrum Certification
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