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manager of human resources and administration resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Excellent customer service skills and highly effective in verbal and written communication Ability to maintain strict confidentiality regarding payroll, benefits, and employee issues Demonstrated ability to listen and work in effective partnership with internal and external constituents. Ability to multi-task, work in a team structured environment and independently Unbiased in character to effectively work with persons of all backgrounds Ability to quickly learn new systems and commitment to completing tasks Utilize an "open door" policy to resolve employee problems or concerns in a timely manner. Strong analytical skills with ability to identify, analyze, and resolve matters based on available data

TECHNICAL SKILLS
  • Payroll/Human Resource Statewide Technology
  • (PHRST)
  • First State Financial Accounting System (FSF)
  • Microsoft Dynamics AX (HRIS)
  • Benefit Focus System
  • UltiPro (HRIS)
  • Microsoft Office Suite
  • Peachtree Accounting Software
  • Human resources operations
  • Benefits programs
  • Benefits administration
PROFESSIONAL HUMAN RESOURCE AFFLIATIONS
  • Member, Delaware Chapter - Society for Human Resource Management (SHRM)
  • Member, National - Society for Human Resource Management (SHRM)
PROFESSIONAL EXPERIENCE
03/2022 to Current
Manager of Human Resources and Administration Chesterfield County, Va Chesterfield, VA,
  • Periodically evaluate human resources systems and vendors for optimal efficiency, cost, and maintenance
  • Collaborate with vendors and management to ensure systems fit agency needs
  • Work with HR System to ensure that all appropriate tax documents are filed and distributed as required, including 1099, W-4, and I-9 forms
  • Provide onboarding for new employees, including coordination of drug tests, background checks, DMV checks, ensuring necessary insurance coverage, helping obtain access card, email address, and necessary equipment
  • Act as point of contact for benefits administration, including insurance, time off accrual, short term disability, and retirement funds
  • Act as point of contact for payroll services, implementing salary increases, maintaining time sheet records, coordinating employee withholding and garnishment, direct deposit, etc
  • Maintain a current knowledge of human resources trends and regulations, including those from the Department of
  • Labor, in order to ensure that MHA maintains compliance
  • Assist with annual employee reviews, maintain personnel files, processing of offboarding, including final payments, unrolling of benefits, offering of COBRA and maintaining any necessary documentation
05/2021 to 03/2022
Human Resources Specialist II, ACT Case Manager STATE OF DELAWARE, DEPARTMENT OF HUMAN RESOURCES City, STATE,
  • Communicate with employees regarding their need for leave and/or modified work schedules
  • Ensure employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave
  • Handle the FMLA leave administration process from the employee's initial notice of the need for leave to the return to work
  • Maintain reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason
  • Advise managers/employees on the interaction of leave laws with paid time off, workers' compensation, and short-term and long-term disability benefits
  • Administer other company time-off programs as assigned in accordance with internal policy and applicable laws
  • Recommends revisions to company leave policies and/or documents to ensure compliance with federal, state, and local laws and regulations
  • Maintain complete and accurate records of leave and accommodation requests
  • Preserve confidentiality of employee medical documentation and files.
09/2018 to 04/2021
Senior Human Resources Technician STATE OF DELAWARE, DEPARTMENT OF HEALTH & SOCIAL S City, STATE,
  • Conducted new hire on-boarding and off-boarding for Merit full-time, casual-seasonal and agency contractors to foster positive attitude toward organizational objectives and ensured employees gain an understanding of benefits and work culture
  • Processed and maintained employee personnel records of new hire paperwork, I-9's, e-verify, background checks, separations, and performance appraisals
  • Processed pension/retirement applications, sick/vacation deferral pension calculations, leave of absence requests, promotions, internal transfers, and new hires
  • Accurately entered employees, retirees and/or beneficiaries' data that ensures full compliance with Federal, State, and local regulations under DHSS HR/Payroll and Benefit policies
  • Managed HRIS/Benefits system and compile reports from database
  • Coordinated the hiring process and organize training schedules for new and existing staff and other internal communications
  • Administered, tracked, and audited personnel files, 457(b) enrollment - beneficiary forms and new/open health benefit enrollment.
11/2014 to 07/2015
Business Manager/Human Resource Associate FAMILY FOUNDATIONS ACADEMY CHARTER SCHOOL City, STATE,
  • Processed new hires and terminations onto PHRST system and update changes to benefit/payroll records in a timely manner
  • Completed on-boarding /new hire paperwork and enter onto HRIS system
  • Run and reviewed query reports to ensure data correctness in system
  • Managed and tracked employee vacation/personal/sick records within Data Service Center
  • Ensured timely processing of accounts payable/receivables and expense reimbursement onto FSF system
  • Analyzed daily Validity report to ensure budget financial control
  • Assisted with providing policy information of benefit programs such as: sick leave disability, retirement, medical/dental coverage, leave of absence and worker's compensation.
Education and Training
Expected in to to
BACHELOR OF SCIENCE: ACCOUNTING AND BUSINESS ADMINISTRATION
Delaware State University - ,
GPA:
Certifications
  • SHRM Certified Professional (SHRM-CP)

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Resume Overview

School Attended

  • Delaware State University

Job Titles Held:

  • Manager of Human Resources and Administration
  • Human Resources Specialist II, ACT Case Manager
  • Senior Human Resources Technician
  • Business Manager/Human Resource Associate

Degrees

  • BACHELOR OF SCIENCE

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