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manager of business development and sales resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking and reliable Sales Manager with strong ability in sales and customer-based relations. Offering polished & articulate professional adept at relating and engaging potential customers, and diverse levels of sales and administrative personnel. Highly organized, proactive, and punctual with team-oriented mentality.

Skills
  • Recruiting and hiring
  • Sales process
  • Sales territory growth
  • Market intelligence
  • Service-driven sales
  • Financial records analysis
  • Rapport and relationship building
  • Sales tracking
  • Profit and revenue-generating strategies
  • Key account development
  • Compelling leadership skills
Experience
Manager of Business Development and Sales, 10/2014 - 10/2020
B Hotels & Resorts Tampa, FL,
  • Supported all sales team members to drive growth and development.
  • Led sales planning, development and account management for local territory.
  • Exceeded overall sales goals by 28% using consultative and value-driven approach.
  • Supervised and trained 7+ employees on successful selling techniques.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Optimized sales and marketing directives by closely monitoring employee progress, reviewing regional and local markets and effectively managing inventories.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Conducted market research and reported on competitors.
  • Updated procedures for customer service to increase productivity and maximize retail sales.
  • Hired and motivated 20+ member sales team achieving over $225,000 in new sales per year.
  • Managed employee payroll, hiring, termination, and training to ensure maximum productivity.
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
  • Created presentation materials for sales, customer relations, and management purposes.
  • Maximized sales by efficiently managing 7+ sales representatives.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Actualized strategies to continuously improve customer service, company or brand visibility, and various retail items provided.
  • Coordinated Daily Field Reports (DFRs) and sent to clients every morning by 8 a.m.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Boosted profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Food and Beverage Manager, 10/2012 - 01/2014
B Hotels & Resorts Orlando, FL,
  • Created food displays according to established standards, replacing dated products with fresh.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Set tables for upcoming meal according to Food Service Guidelines Manual.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Collaborated with kitchen team to bus and set tables, prep food and stock salad bar.
  • Sincerely welcomed and thanked guests to demonstrate appreciation for patronage.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Maintained dining and food service areas in clean, safe and sanitary manner.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Assembled and served meals according to specific guest requirements.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
  • Maintained unobtrusive presence throughout meals to assist guests with additional food and beverage requests as needed.
Food and Beverage Manager, 05/2008 - 01/2011
All Ranks Club City, STATE,
  • Spearheaded and executed food and beverage marketing and promotional programs, met with potential clients and members and arranged meetings, banquets and facility tours.
  • Oversaw daily food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Supervised staff preparing and serving 50+ meals per day.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Education and Training
Associate of Arts: Liberal Arts And General Studies, Expected in 12/2008
-
Jones County Junior College - Ellisville, MS
GPA:
Status -
  • Philosophy Club Member
  • Dean's List Honoree Spring, 2006
  • Non-Traditional Student Scholarship Recipient
  • Honor Roll Spring, 2006
  • 3.4 GPA

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Resume Overview

School Attended

  • Jones County Junior College

Job Titles Held:

  • Manager of Business Development and Sales
  • Food and Beverage Manager
  • Food and Beverage Manager

Degrees

  • Associate of Arts

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