MANAGER OF BUSINESS DEVELOPMENT AND SALES Resume Example
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MANAGER OF BUSINESS DEVELOPMENT AND SALES
Professional Summary
PROFESSIONAL Committed engineering professional pursuing the opportunity to utilize 5 years of
SUMMARY industry success to enhance operational needs. Bringing in-depth understanding
of risk analysis and hazard identification. Adaptable and resourceful with aptitude
for program management.
Multi-talented engineer consistently rewarded for success in planning and
operational improvements. Experience in policy development and staff
management procedures positively impacting overall morale and productivity.
Skills
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Work History
MANAGER OF BUSINESS DEVELOPMENT AND SALES, 05/2018 to Current
Mccoy's Building Supply – Manchaca , TX
Mccoy's Building Supply – Manchaca , TX
- Performed weekly reviews assessing each employee's performance and developed improvement plans.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Managed scheduling and task delegation for 5 member warehouse team.
- Created and enforced detailed organization processes to increase quality service standards.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
CUSTOMER SERVICE CASHIER, 03/2017 to 04/2018
Fm Global – Malvern , PA
Fm Global – Malvern , PA
- Educated customers on promotions to enhance sales.
- Counted money in drawers at beginning and end of each shift to ensure amounts were correct.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled approximately 300 daily credit and cash transactions for customers with accuracy and speed.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Checked prices for customers and processed items sold by scanning barcodes.
- Answered questions about store policies and concerns to support positive customer experiences.
EXECUTIVE ADMINISTRATIVE ASSISTANT, 06/2014 to 02/2017
Delima Marsh – City
Delima Marsh – City
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Promoted team productivity by keeping supplies organized and well- stocked.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Education
Certification Guest Service Gold | Customer Service Management: 06/2019
BBA: Industrial Engineering, 05/2013
Autonoma De Occidente - City
Identification of hazard assessments from the vibrations risks transmitted to the whole body, with the collaboration of the constructions companies in Cali, Colombia.
Autonoma De Occidente - City
Identification of hazard assessments from the vibrations risks transmitted to the whole body, with the collaboration of the constructions companies in Cali, Colombia.
High School Diploma: 06/2007
City
City
Learning English As A Second Language (ESL)
EXPECTED INAtlantic Cape Community College - City, State
Associate of ScienceAtlantic Cape Community College - City, State
Work History
MANAGER OF BUSINESS DEVELOPMENT AND SALES, 05/2018 to Current
Company Name – City, State
Company Name – City, State
- Performed weekly reviews assessing each employee's performance and developed improvement plans.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Managed scheduling and task delegation for 5 member warehouse team.
- Created and enforced detailed organization processes to increase quality service standards.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
CUSTOMER SERVICE CASHIER, 03/2017 to 04/2018
Company Name – City, State
Company Name – City, State
- Educated customers on promotions to enhance sales.
- Counted money in drawers at beginning and end of each shift to ensure amounts were correct.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled approximately 300 daily credit and cash transactions for customers with accuracy and speed.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Checked prices for customers and processed items sold by scanning barcodes.
- Answered questions about store policies and concerns to support positive customer experiences.
EXECUTIVE ADMINISTRATIVE ASSISTANT, 06/2014 to 02/2017
Company Name – City
Company Name – City
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Promoted team productivity by keeping supplies organized and well- stocked.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Skills
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Resume Overview
School Attended
- Autonoma De Occidente
- Atlantic Cape Community College
Job Titles Held:
- MANAGER OF BUSINESS DEVELOPMENT AND SALES
- CUSTOMER SERVICE CASHIER
- EXECUTIVE ADMINISTRATIVE ASSISTANT
Degrees
- Certification Guest Service Gold | Customer Service Management : 06/2019
BBA : Industrial Engineering , 05/2013
High School Diploma : 06/2007
Learning English As A Second Language (ESL) EXPECTED IN
Associate of Science
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