Manager Of Business Development And Sales resume example with 6+ years of experience
JessicaClaire
, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
PROFESSIONAL Committed engineering professional pursuing the opportunity to utilize 5 years of
SUMMARY industry success to enhance operational needs. Bringing in-depth understanding
of risk analysis and hazard identification. Adaptable and resourceful with aptitude
for program management.
Multi-talented engineer consistently rewarded for success in planning and
operational improvements. Experience in policy development and staff
management procedures positively impacting overall morale and productivity.
Skills
Business development and
Strategic account development
Planning
Database Management
Territory Management
Direct sales
Coaching and mentoring
Trained in consumer marketing
Sales presentations
Strategic Planning
Analytical problem solver
Systems and software programs
Sales processes
Administrative functions, Policies
Business development, Presentations
Business processes, Problem solver
Coaching, Problem-solving skills
Conferences, Processes
Credit, Quality
CRM, Sales
Client, Scanning
Customer Service, Scheduling
Database, Spreadsheets
Database Management, Strategic
Delivery, Strategic Planning
Direct sales, Territory Management
English, Troubleshooting
Financial, Unique
Focus
Inventory
Leadership
Regulatory compliance
Marketing
Meetings
Mentoring
Money
Office
Organizational
Sskills
Personnel
Work History
05/2018 to CurrentMANAGER OF BUSINESS DEVELOPMENT AND SALESMccoy's Building Supply | Manchaca, TX,
Performed weekly reviews assessing each employee's performance and
developed improvement plans.
Trained employees in company and regulatory compliance requirements to
promote conformance.
Applied strong leadership talents and problem-solving skills to maintain
team efficiency and organize workflows to meet any daily demand.
Improved delivery plans with strong scheduling knowledge, organizational
skills and route development expertise.
Managed CRM database, including troubleshooting, maintenance, updates
and report generation.
Achieved or exceeded financial goals on regular basis by controlling
expenses, optimizing schedules and regulating inventory usage.
Managed scheduling and task delegation for 5 member warehouse team.
Created and enforced detailed organization processes to increase quality
service standards.
Worked diligently to resolve unique and recurring complaints, promoting
loyalty and enhancing operations.
03/2017 to 04/2018CUSTOMER SERVICE CASHIERFm Global | Malvern, PA,
Educated customers on promotions to enhance sales.
Counted money in drawers at beginning and end of each shift to ensure
amounts were correct.
Maintained reports of transactions and greeted customers when entering
and leaving establishment.
Resolved customer complaints and maintained clean and tidy checkout
area.
Handled approximately 300 daily credit and cash transactions for customers
with accuracy and speed.
Restocked, arranged and organized merchandise in front lanes to drive
product sales.
Monitored self-checkout systems and provided assistance or intervention
where required.
Checked identification for proof-of-age and refusing alcohol and tobacco
sales to underage customers.
Checked prices for customers and processed items sold by scanning
barcodes.
Answered questions about store policies and concerns to support positive
customer experiences.
06/2014 to 02/2017EXECUTIVE ADMINISTRATIVE ASSISTANTDelima Marsh | City, , Colombia
Updated executives on changing business needs by thoroughly
documenting internal and client meetings.
Interacted with vendors, contractors and professional services personnel to
receive orders, direct activities and communicate instructions.
Responded to emails and other correspondence to facilitate communication
and enhance business processes.
Promoted team productivity by keeping supplies organized and well-
stocked.
Greeted arriving visitors, determined nature and purpose of visit and
directed individuals to appropriate destinations.
Maintained office supplies inventory by checking stock and ordering new
supplies as needed.
Managed administrative functions, including complex calendar
management with focus on proper allocation of executive availability.
Orchestrated successful conferences, including associated travel for all
speakers and attendees, facilities and support services.
Produced accurate office files, updated spreadsheets and crafted
presentations to support executives and boost team efficiency.
Education
Expected in 06/2019Certification Guest Service Gold | Customer Service Management | , , GPA:
Expected in 05/2013BBA | Industrial EngineeringAutonoma De Occidente, Cali, GPA: Identification of hazard assessments from the vibrations risks
transmitted to the whole body, with the collaboration of the constructions
companies in Cali, Colombia.
Expected in 06/2007High School Diploma | , Cali, GPA:
Expected in 06Learning English As A Second Language (ESL)
EXPECTED IN | Atlantic Cape Community College, Atlantic City, NJGPA:
Expected in Associate of Science | Atlantic Cape Community College, Atlantic City, NJGPA:
Work History
05/2018 to CurrentMANAGER OF BUSINESS DEVELOPMENT AND SALESInteramericana Express Cargo Company | Atlantic City, NJ
Performed weekly reviews assessing each employee's performance and
developed improvement plans.
Trained employees in company and regulatory compliance requirements to
promote conformance.
Applied strong leadership talents and problem-solving skills to maintain
team efficiency and organize workflows to meet any daily demand.
Improved delivery plans with strong scheduling knowledge, organizational
skills and route development expertise.
Managed CRM database, including troubleshooting, maintenance, updates
and report generation.
Achieved or exceeded financial goals on regular basis by controlling
expenses, optimizing schedules and regulating inventory usage.
Managed scheduling and task delegation for 5 member warehouse team.
Created and enforced detailed organization processes to increase quality
service standards.
Worked diligently to resolve unique and recurring complaints, promoting
loyalty and enhancing operations.
03/2017 to 04/2018CUSTOMER SERVICE CASHIERBoom Food Market | Atlantic City, NJ
Educated customers on promotions to enhance sales.
Counted money in drawers at beginning and end of each shift to ensure
amounts were correct.
Maintained reports of transactions and greeted customers when entering
and leaving establishment.
Resolved customer complaints and maintained clean and tidy checkout
area.
Handled approximately 300 daily credit and cash transactions for customers
with accuracy and speed.
Restocked, arranged and organized merchandise in front lanes to drive
product sales.
Monitored self-checkout systems and provided assistance or intervention
where required.
Checked identification for proof-of-age and refusing alcohol and tobacco
sales to underage customers.
Checked prices for customers and processed items sold by scanning
barcodes.
Answered questions about store policies and concerns to support positive
customer experiences.
06/2014 to 02/2017EXECUTIVE ADMINISTRATIVE ASSISTANTDelima Marsh | Cali, Colombia,
Updated executives on changing business needs by thoroughly
documenting internal and client meetings.
Interacted with vendors, contractors and professional services personnel to
receive orders, direct activities and communicate instructions.
Responded to emails and other correspondence to facilitate communication
and enhance business processes.
Promoted team productivity by keeping supplies organized and well-
stocked.
Greeted arriving visitors, determined nature and purpose of visit and
directed individuals to appropriate destinations.
Maintained office supplies inventory by checking stock and ordering new
supplies as needed.
Managed administrative functions, including complex calendar
management with focus on proper allocation of executive availability.
Orchestrated successful conferences, including associated travel for all
speakers and attendees, facilities and support services.
Produced accurate office files, updated spreadsheets and crafted
presentations to support executives and boost team efficiency.
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Resume Overview
School Attended
Autonoma De Occidente
Atlantic Cape Community College
Atlantic Cape Community College
Job Titles Held:
MANAGER OF BUSINESS DEVELOPMENT AND SALES
CUSTOMER SERVICE CASHIER
EXECUTIVE ADMINISTRATIVE ASSISTANT
Degrees
Certification Guest Service Gold | Customer Service Management
BBA
High School Diploma
Learning English As A Second Language (ESL)
EXPECTED IN