manager of business development and sales resume example with 18+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Logical Data Analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with 20 years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.

  • Team Leadership
  • Budgeting and Resource Management
  • Software Development Life Cycle
  • Project Management
  • Agile framework
  • Workflow planning
  • Data analysis
  • Information Protection / Data Classification
  • Testing, repair, and troubleshooting
  • Developing project plans
  • Office administration
  • Data Analytics
  • Accounting Skills
  • Atlassian JIRA
  • Application & Technical Analysis
  • Enterprise Resource Planning (ERP)
  • Customer Relationship Management (CRM)
  • Microsoft Office 365, Project, Power Point, and Microsoft Visio
  • SharePoint
  • Crystal Reports, Tableau, and BI
  • System Development and Administration
  • Microsoft SQL, MYSQL, and Access
  • Database Management
05/2017 to Current
Manager of Business Development and Sales Conrad's Tire Express And Total Car Care Akron, OH,
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits
  • Act as the system administrator lead on the CRM platform and perform end-user administration tasks, providing support, troubleshooting issues, and reports
  • Setup and configured customers VoIP system backend portal
  • Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price, and delivery
  • Made valuable contributions to planning of promotions, pricing, and inventory levels, enhancing inventory flow, revenue, and profits.
02/2016 to 02/2017
Director of Program Management Avidxchange Columbus, MS,
  • Accountable for providing direction and oversight to a team of five to ten engineers in the onboarding, construction, testing, and deployment of all initiatives, ensuring on-time and on-budget delivery
  • Managed the day-to-day execution of multiple projects, including requirements documentation and analysis, scoping, planning, implementation, and new product deployment
  • Defined and tracked team deliverables and release schedules using project/bug tracing systems; ensured accuracy of the source code repository
  • Met timelines and pre-defined release cycles by monitoring and managing projects deliverables and progress through continuous communication with team of software engineers
  • Ensured visibility and predictability by applying effective problem solving and multi-tasking efforts as well as coordinating and scheduling team of software engineers, equipment, and materials in accordance with the Projects Plans
  • Developed and evolved Department Guidelines, Standards and Methodologies improving consistency across products and adherence to the Development Process
  • Assessed risks, scheduled, and where appropriate, developed implementation plans for smooth integration of third-party tools, add-ons, and interfaces
  • Oversaw the Development Workflow States of various features and/or bugs within the Auris/CIMA Group ecosystem
  • Hired/terminated direct reports; approved staff reporting of direct reports, including disciplinary matters, promotions, and salary adjustments.
03/2013 to 01/2016
Director of Software Development Cimagroup City, STATE,
  • Planned, directed, and coordinated activities of multi-scale projects, ranging from $5K to $300K in the areas of IT, Systems Integration, Business Process Management, and customer projects
  • Effectively managed and enabled a team of eight employees to deliver quality, on-time/on-budget projects
  • Worked with the CTO/CIO and contributed to the evolution of product architecture; developed and communicated product road map with planned release cycles and pragmatic resource plans
  • Supported Company’s web-based applications and systems
  • Accountable for supporting and updating technical documentations for the applications
  • Hired and terminated direct reports, handled disciplinary matters, evaluations and salary adjustments, approved PTOs
  • Negotiated best pricing available and approved contract for annual PCI compliance
  • Managed day-to-day development aspects of projects, including requirements documentation and analysis, scoping, planning, engineering, implementation, and new product introduction
  • Defined and tracked team deliverables and release schedules using tracking system and source repository
  • Provided oversight and guidance to the team of software engineers, equipment, and materials in accordance with the Projects Plan to ensure visibility and predictability
  • Strengthened product suite by assessing and where appropriate developing plans to integrate third party tools, add-ons, and interfaces
  • Served as the SharePoint 2010 and the CRM Administrator
06/2003 to 02/2013
Data Application Analyst & Project Coordinator Cimagroup City, STATE,
  • Performed data analysis, testing, debugging, audits, and problem resolution
  • Served as the SQL Database, SharePoint, and CRM Administrator
  • Created data analysis, statistical and corporate reports using Crystal report tools to be published on in-house application
  • Supported the Finance department in creating MSSQL tables for their reporting system (Tableau)
  • Designed and managed data migration using SSIS
  • Liaised with clients and vendors to resolve day-today issues and make process changes
  • SQL Database Administrator (Reporting Server and assisted the Senior DBA on the Production Server)
  • Supported and updated web-based applications and systems
  • Supported and updated technical documentation for the applications
Education and Training
Expected in to to
Bachelor's Degree: Computer Programming
EDP University of Puerto Rico - ,
Expected in to to
Associate Degree: Business Administration
EDP University of Puerto Rico - ,
Additional Information
  • Project Management Professional Certification Preparation, 2012
  • Lean Six Sigma Yellow Belt Workshop, 2014
  • Microsoft Professional Program for Data Science - Orientation: Data Science- 2017 & Querying Data with Transact-SQL -2018 2.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • EDP University of Puerto Rico
  • EDP University of Puerto Rico

Job Titles Held:

  • Manager of Business Development and Sales
  • Director of Program Management
  • Director of Software Development
  • Data Application Analyst & Project Coordinator


  • Bachelor's Degree
  • Associate Degree

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: