Manager Microfinance Resume Example
Hard-working Business Management Graduate with proven track-record of 08 years into leadership, organizational and financial management, seeking to apply my skills and expertise to a managerial position in your esteemed organization.
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Proficient in Tally and Microsoft-Office. Reliable Excellent communication skills Energetic People-oriented Detail-oriented Excellent time management skills Excels in team leadership Excellent work ethic |
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‘Extra Miler' - for formulation and implementation of Online Test Questionnaire with reference to, Domain-Knowledge-Field Credit Investigation, Feb 2007.
White Belt in Lean Six Sigma – GE Money, Asia Certification, at Baroda, Aug 2006.
‘Top-Talent'- Highest Performance-Appraisal Rating for the year 2007-08, in GE Money, at Baroda, in Gujarat.
- Develop systems and monitor the progress on Savings and Credit program of AKRSP(I) under vertical program mode - Microfinance.
- Exploring the savings and credit needs of the different sectors of communities and developing credit products by involving rural community to meet their financial requirements.
- Develop strategy of expansion of financially viable model to cater credit needs of rural communities.
- Piloting Voluntary Savings and Loan association model in all program areas.
- Analyzing the subject knowledge of staff involved in Savings and Credit program of AKRSP (I) and Para workers, developing training and capacity building for them.
- Team management - Facilitate the team leaders on analyzing competence, strength, weaknesses of team members, coordination among team members, developing and motivating subordinates and giving feedback to team members.
- Responsible for accuracy of field credit investigations (FCI) undertaken by certified Chartered Accountants, at 34 agencies across Gujarat, M.P.
- and Rajasthan.
- Thereby, facilitating Credit in taking accurate Credit-decisions in processing Consumer/Vehicle/Personal/Retention and Housing Loans.
- Ensure Controllership at the agencies by way of accurate Due-Diligence, Service Level Agreements, Standardized Monthly reporting, and Delinquency Audits.
- Assessing the Quality of the FCIs done, conducting Daily, Weekly and Monthly Audits.
- Ensure the FCI-SOPs are adhered to the highest level.
- Formulate processes, thereby, assist Risk in policy making.
- Analyzing, Turn Around Time, Quality and Cost.
- Maintaining sigma levels.
- Ensure the minimum IT infrastructure standards at the agencies.
- Training the agency-staff as well as GE Employees on field-credit-investigations.
- Cash Management.
- Designed and implemented the 'Self-Assessment Test' for FCIs.
- Offered Leadership and Involvement on Global Community Days.
- Handling branch-Underwriting (Medical and Non-Medical) with a team of five executives at the Branch.
- Accomplished highest branch underwriting limits - 15 lakhs (1.5 million) INR.
- Specialist underwriter in Group Insurance for the entire Gujarat region and underwriting big-tickets like Key man Insurance, Employer-employee schemes.
- Risk-coordinator for the Branch, analyzing risk to various products.
- Maintaining monthly checklist for Team Leaders, internal auditing, adherence to norms and processes along with daily Bank Reconciliation Statements, end of day reconciliations.
- Doctor-management.
- Monitoring Distribution Operations- recruitment of advisors.
- Responsible for new-business sigma at the branch along with hind-sighting for underwriters.
- Customer-Service through "Goldmine" - Customers' Problem-solving and Grievance-handling software.
- Assisting the Local Credit Officer in assessing the credit-worth of the customers in consumer-finance, vehicle-finance, including commercial vehicles.
- Coordinating with the field credit investigation agencies.
- Assisting recruitment and induction processes.
- Streamlining the entire Branch Credit and operations with the Head Office, like-Payments, Receivables, Credit.
- Banking along with Customer Relationship Management.
Masters in Business Administration - Finance
Extra Miler' - for formulation and implementation of Online Test Questionnaire with reference to, Domain-Knowledge-Field Credit Investigation, Feb 2007. White Belt in Lean Six Sigma - GE Money, Asia Certification, at Baroda, Aug 2006. Top-Talent'- Highest Performance-Appraisal Rating for the year 2007-08, in GE Money, at Baroda, in Gujarat. Currently Residing in Oklahoma City, OK, since July 01, 2011. Legally authorized to work in USA for any employer, since Aug 01, 2015.
- Currently Residing in Oklahoma City, OK, since July 01, 2011.
- Legally authorized to work in USA for any employer, since Aug 01, 2015.
- HONORS: Extra Miler' - for formulation and implementation of Online Test Questionnaire with reference to, Domain-Knowledge-Field Credit Investigation, Feb 2007. White Belt in Lean Six Sigma - GE Money, Asia Certification, at Baroda, Aug 2006. Top-Talent'- Highest Performance-Appraisal Rating for the year 2007-08, in GE Money, at Baroda, in Gujarat. Currently Residing in Oklahoma City, OK, since July 01, 2011. Legally authorized to work in USA for any employer, since Aug 01, 2015. On July 01, 2011, I came to USA on H4 (dependent Visa), basis the recent immigration laws, that legally authorize me to work for any employer in USA, Currently, I have Employment Authorization Document from the USCIS since, August 2015.
Bank Reconciliation, Banking, Cash Management, Credit, Credit-Analysis, Customer Relationship Management, Customer Relations, Customer-Service, Due-Diligence, finance, Financial, Financial-Analysis, Goldmine, Insurance, internal auditing, Leadership, Managerial, Microsoft-Office, Office, Operations-Analysis, Problem-solving, processes, progress, Quality, recruitment, reporting, Risk-Analysis, sigma, Six Sigma, Service Level Agreements, strategy, Team management, underwriter, Underwriting
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Resume Overview
School Attended
- Indira Gandhi National Open University
- Maharaja Sayajirao University
Job Titles Held:
- Manager Microfinance
- Manager Operations
- Senior Associate
- Business Coordinator
Degrees
- Masters : Business Administration - Financial Management December 2001
Masters of Commerce : Accounting and Financial Management April 1998
Bachelors of Commerce : Accounting and Auditing April 1996
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