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Manager Microfinance Resume Example

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MANAGER MICROFINANCE
Summary

Hard-working Business Management Graduate with proven track-record of 08 years into leadership, organizational and financial management, seeking to apply my skills and expertise to a managerial position in your esteemed organization.

.

Highlights

Proficient in Tally and Microsoft-Office.


Reliable

Excellent communication skills

Energetic

People-oriented

Detail-oriented

Excellent time management skills

Excels in team leadership

Excellent work ethic


  • Strong interpersonal skills
  • Dependable
  • Basic mathematical aptitude
  • Expert in risk management
  • Account analysis expertise
  • Financial analysis and planning
  • Financial Industry Computer Systems Loan Accountant
  • Complex problem solving
Accomplishments

‘Extra Miler' - for formulation and implementation of Online Test Questionnaire with reference to, Domain-Knowledge-Field Credit Investigation, Feb 2007.

White Belt in Lean Six Sigma – GE Money, Asia Certification, at Baroda, Aug 2006.

‘Top-Talent'- Highest Performance-Appraisal Rating for the year 2007-08, in GE Money, at Baroda, in Gujarat.

Experience
Manager Microfinance03/2009 to 06/2011AKRSPI - A program of Aga Khan Development Network, Geneva, Switzerland.Ahmedabad, Gujarat, India
  • Develop systems and monitor the progress on Savings and Credit program of AKRSP(I) under vertical program mode - Microfinance.
  • Exploring the savings and credit needs of the different sectors of communities and developing credit products by involving rural community to meet their financial requirements.
  • Develop strategy of expansion of financially viable model to cater credit needs of rural communities.
  • Piloting Voluntary Savings and Loan association model in all program areas.
  • Analyzing the subject knowledge of staff involved in Savings and Credit program of AKRSP (I) and Para workers, developing training and capacity building for them.
  • Team management - Facilitate the team leaders on analyzing competence, strength, weaknesses of team members, coordination among team members, developing and motivating subordinates and giving feedback to team members.
Manager Operations04/2006 to 07/2008GE Money Financial Services Private LimitedVadodara, Gujarat, India
  • Responsible for accuracy of field credit investigations (FCI) undertaken by certified Chartered Accountants, at 34 agencies across Gujarat, M.P.
  • and Rajasthan.
  • Thereby, facilitating Credit in taking accurate Credit-decisions in processing Consumer/Vehicle/Personal/Retention and Housing Loans.
  • Ensure Controllership at the agencies by way of accurate Due-Diligence, Service Level Agreements, Standardized Monthly reporting, and Delinquency Audits.
  • Assessing the Quality of the FCIs done, conducting Daily, Weekly and Monthly Audits.
  • Ensure the FCI-SOPs are adhered to the highest level.
  • Formulate processes, thereby, assist Risk in policy making.
  • Analyzing, Turn Around Time, Quality and Cost.
  • Maintaining sigma levels.
  • Ensure the minimum IT infrastructure standards at the agencies.
  • Training the agency-staff as well as GE Employees on field-credit-investigations.
  • Cash Management.
  • Designed and implemented the 'Self-Assessment Test' for FCIs.
  • Offered Leadership and Involvement on Global Community Days.
Senior Associate01/2004 to 04/2006ICICI-Prudential Life Insurance Company LimitedSurat, Gujarat, India
  • Handling branch-Underwriting (Medical and Non-Medical) with a team of five executives at the Branch.
  • Accomplished highest branch underwriting limits - 15 lakhs (1.5 million) INR.
  • Specialist underwriter in Group Insurance for the entire Gujarat region and underwriting big-tickets like Key man Insurance, Employer-employee schemes.
  • Risk-coordinator for the Branch, analyzing risk to various products.
  • Maintaining monthly checklist for Team Leaders, internal auditing, adherence to norms and processes along with daily Bank Reconciliation Statements, end of day reconciliations.
  • Doctor-management.
  • Monitoring Distribution Operations- recruitment of advisors.
  • Responsible for new-business sigma at the branch along with hind-sighting for underwriters.
  • Customer-Service through "Goldmine" - Customers' Problem-solving and Grievance-handling software.
Business Coordinator10/2002 to 10/2003Cholamandalam Investment and Finance Company LimitedVadodara, Gujarat, India
  • Assisting the Local Credit Officer in assessing the credit-worth of the customers in consumer-finance, vehicle-finance, including commercial vehicles.
  • Coordinating with the field credit investigation agencies.
  • Assisting recruitment and induction processes.
  • Streamlining the entire Branch Credit and operations with the Head Office, like-Payments, Receivables, Credit.
  • Banking along with Customer Relationship Management.
Education
Masters: Business Administration - Financial ManagementDecember 2001Indira Gandhi National Open UniversityBaroda, Gujarat, India

Masters in Business Administration - Finance

Masters of Commerce: Accounting and Financial ManagementApril 1998Maharaja Sayajirao UniversityBaroda, Gujarat, IndiaAccounting and Financial Management
Bachelors of Commerce: Accounting and AuditingApril 1996Maharaja Sayajirao UniversityBaroda, Gujarat, IndiaAccounting and Auditing
Interests

Extra Miler' - for formulation and implementation of Online Test Questionnaire with reference to, Domain-Knowledge-Field Credit Investigation, Feb 2007. White Belt in Lean Six Sigma - GE Money, Asia Certification, at Baroda, Aug 2006. Top-Talent'- Highest Performance-Appraisal Rating for the year 2007-08, in GE Money, at Baroda, in Gujarat. Currently Residing in Oklahoma City, OK, since July 01, 2011. Legally authorized to work in USA for any employer, since Aug 01, 2015.

Personal Information
Currently Residing in Oklahoma City, OK, since July 01, 2011. Legally authorized to work in USA for any employer, since Aug 01, 2015.
Additional Information
  • Currently Residing in Oklahoma City, OK, since July 01, 2011.

  • Legally authorized to work in USA for any employer, since Aug 01, 2015.
  • HONORS: Extra Miler' - for formulation and implementation of Online Test Questionnaire with reference to, Domain-Knowledge-Field Credit Investigation, Feb 2007. White Belt in Lean Six Sigma - GE Money, Asia Certification, at Baroda, Aug 2006. Top-Talent'- Highest Performance-Appraisal Rating for the year 2007-08, in GE Money, at Baroda, in Gujarat. Currently Residing in Oklahoma City, OK, since July 01, 2011. Legally authorized to work in USA for any employer, since Aug 01, 2015. On July 01, 2011, I came to USA on H4 (dependent Visa), basis the recent immigration laws, that legally authorize me to work for any employer in USA, Currently, I have Employment Authorization Document from the USCIS since, August 2015.
Skills

Bank Reconciliation, Banking, Cash Management, Credit, Credit-Analysis, Customer Relationship Management, Customer Relations, Customer-Service, Due-Diligence, finance, Financial, Financial-Analysis, Goldmine, Insurance, internal auditing, Leadership, Managerial, Microsoft-Office, Office, Operations-Analysis, Problem-solving, processes, progress, Quality, recruitment, reporting, Risk-Analysis, sigma, Six Sigma, Service Level Agreements, strategy, Team management, underwriter, Underwriting

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Resume Overview

Companies Worked For:

  • AKRSPI - A program of Aga Khan Development Network, Geneva, Switzerland.
  • GE Money Financial Services Private Limited
  • ICICI-Prudential Life Insurance Company Limited
  • Cholamandalam Investment and Finance Company Limited

School Attended

  • Indira Gandhi National Open University
  • Maharaja Sayajirao University

Job Titles Held:

  • Manager Microfinance
  • Manager Operations
  • Senior Associate
  • Business Coordinator

Degrees

  • Masters : Business Administration - Financial Management December 2001
    Masters of Commerce : Accounting and Financial Management April 1998
    Bachelors of Commerce : Accounting and Auditing April 1996

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