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Manager/Licensed Hearing Aid Dispenser Resume Example

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MANAGER/LICENSED HEARING AID DISPENSER
Professional Summary

Experienced Office Manager and Administrative Professional with 14 years of experience. I am very Detailed-oriented, organized and dependable. I truly enjoy optimizing productivity, and multi-tasking efficiently while delivering genuine, quality customer service . I have worked in a variety of industries and enjoy fast-paced working environments and new challenges. I have acquired a highly dependable, ethical and reliable reputation that I am very proud of. Working effectively with others, communicating and maintaining business integrity is of utmost importance to me. Seeking to work with an established company that has room for me to move up the ladder.

Skills
  • Office &Operations Management
  • Staff Management
  • Multi-Site Operations
  • Works well under pressure
  • Organized Multi-Tasker
  • Project planning and development
  • Exceptional Oral and Written Communication Skills
  • Goal-oriented
  • Positive and upbeat
  • Teamwork and collaboration
  • SQL, Sycle.net, Microsoft Excel and Quickbooks Experience
  • Exceptional Customer service/Patient care
  • Training and Educating Staff
  • Flexible
  • Computer skills
  • Project Management
Work History
Manager/Licensed Hearing Aid DispenserCompany Name - City, State11/2016 - 02/2021
  • Established and developed a highly-efficient and dependable reputation by providing excellent customer service and Maintaining a very professional appearance daily.
  • Attended professional development courses to maintain current understanding of industry advances in devices and treatment protocols.
  • Managed 4 of 10 franchise stores in Orange County. Monitoring of all hearing aid purchases, expenses and supplies. Also overseeing staff and ensuring quality customer service.
  • Managed costs using Sycle.net/Quickbooks software. Including creating annual reports of accounts receivable in Microsoft Excel.
  • Oversaw office inventory, including ordering, stocking, and shipment receiving for new hearing aids and repairs.
  • Drove productivity improvements
  • Trained new staff on quality control procedures.
  • Fit devices to specific patient physiology for maximum comfort and effectiveness.
  • Counseled patients and families on communication strategies and the effects of hearing loss.
  • Administered basic hearing tests, including air conduction, bone conduction or speech audiometry tests.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Vacation Rental Operations Manager Company Name - City, State02/2013 - 11/2016
  • Property Management for 6-8 luxury property rentals in Lake Havasu, Arizona.
  • Managed projects and events for various vacation functions. (Family reunions, small weddings, family vacations, parties and other events.)
  • Coordinated schedules, contracts and timelines for all bookings.
  • Developed and executed marketing programs and posting on various websites, resulting in increased company exposure, sales.
  • Advertised client properties on websites, through social media and VRBO/Air BNB.
  • Acted as liaison between renters and the home owners to ensure positive experiences for both parties.
  • Inspecting properties to ensure they were maintained and prepared for the vacationers. Including Coordinated with janitorial and greenskeeper staff on maintenance and upkeep.
  • Completed final walk-through evaluation for the vacationers upon checkout, ensuring the condition of the home and inspecting for damages.
Project Manager And Online Management Company Name - City, State03/2007 - 01/2013
  • Worked with senior sales associates to ensure complex projects were completed from beginning to end (from the time the art work is submitted all the way through shipment)
  • Coordinating with several staff members to develop, produce and deliver high-end commercial print jobs throughout the U.S.
  • Critical Time Management- Most printing jobs are created to serve a purpose during a certain time (fall catalog for Quicksilver, or real estate pieces that were created for an open house) and range from tens to tens of thousands of dollars.
  • Mailing/Sorting knowledgeable- coordinating with in-house mailing personnel to insure any mail pieces were distributed accordingly.
  • Professionally communicating daily and directly with advertising executives from exclusive companies such as: AAA Autoclub, Quicksilver, Marriott Hotels, and Disney.
  • Created full-scope estimates for each projects, writing up the contracts and communicating with the Customers about exact specifics of each project.
  • Duty of Online manager, which was just launching at the time. The online management included meeting the demands and needs of the customer in a timely matter.
  • Managing the websites: Ensuring the customer had their site up and products correct. Oversaw each project that came in for the Online Division as well.
Education
Pre Law Student Cuesta College - City, State
  • Coursework in criminal justice, business law and psychology.

Maintained a 3.5+

Some College (No Degree): License For Hearing Aid DispensersState Of California - City08/2019
Certificate in Paralegal Studies: Law (Pre-Law)National Paralegal Institute - City02/2015
High School DiplomaSan Clemente High School - City, State2004
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Resume Overview

School Attended

  • Cuesta College
  • State Of California
  • National Paralegal Institute
  • San Clemente High School

Job Titles Held:

  • Manager/Licensed Hearing Aid Dispenser
  • Vacation Rental Operations Manager
  • Project Manager And Online Management

Degrees

  • Pre Law Student
    Some College (No Degree) : License For Hearing Aid Dispensers
    Certificate in Paralegal Studies : Law (Pre-Law)
    High School Diploma

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