manager hr operations resume example with 16+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Results-oriented Human Resource Professional with broad experience in all areas of HR, including HR Operations, HRIS, and performance management. Ā Highly responsible, organized, self-motivated with excellent analytical, communication and project management skills.Ā
Skills
HRIS
Project Management
AnalysisĀ
Business Process Improvement
Performance management systems
Audit preparation and reporting
Employee coaching
Education
Baruch CollegeNew York, NYExpected in ā āBBA:Finance and Investments - GPA:
Kingsborough County CollegeBrooklyn, NYExpected in ā āAAS:Business Administration - GPA:
Work History
Rinnai - Manager, HR Operations Issaquah, WA, 03/2012 - Current
Responsible for overseeing the daily HR operations for North America and Latin America.
Responsible for creating processes to ensure the accuracy, timeliness, completeness, and consistency of the data.
Ensure that uniform data standards and processes are applied across the organization.
Assist the Executive Director in developing, reviewing and updating the HR strategy and the HR management policies, systems and practices.
Acquired credibility by building collaborative relationships with the Vice Presidents, Managers, and employees throughout the organization.
Fox Rehabilitation - Specialist, Information Technology (HRIS) Staten Island, NY, 03/2011 - 02/2012
Responsible for all aspects of HR application support including systems documentation, data quality and management, records management, upgrades and continuous improvements, reporting, metrics, business continuity, as well as data privacy and security.
Acted as the project lead in the implementation of employee self-service, outbound interfaces, and other process improvement initiatives.
Contributed as subject matter expert to support and maintenance activities including level 2 and level 3 support.
Created user procedure and training manuals, and the global data dictionary.
Trained end users on the new process and functionality of the employee self-service.
PharmaNet - Human Resources Technologies Associate II City, STATE, 05/2010 - 02/2011
Acted as HRIS Administrator, including security administration and audits, and optimized system functionality helping to ensure adequate performance, data integrity, and compliance.
Participated in HRIS projects and assisted in coordination of project tasks with business partners.
Collaborated with
internal functional areas and outside vendors to resolve HRIS technical issues.
Coordinated and
conducted training for HRIS applications.
Created and
distributed complex, routine and ad hoc reports.
Performed system
analysis and contributed to the recommendation of system enhancements to align
with HR business strategy.
Participated in the
creation and maintenance of HRIS documentation including: processes and
procedures, user guides, audit evidence, and UAT scripts.
PharmaNet - Sr Human Resources Assistant/HR Assistant City, STATE, 11/2007 - 04/2010
Supported HR projects and processes e.g. recruitment,
employee on-boarding, orientation and exiting; CV database; performance
management, employee records.
Provided support for HR systems, including data entry,
system support and administration, year-end processing, and system audits.
Supported the compensation and benefits area by
assisting with salary surveys, data collection, open enrollment, report
generation.
Performed other administrative duties as needed, such
as spreadsheet and report preparation, word processing, copying, filing.
Nordstrom - Human Resources Assistant City, STATE, 08/2004 - 12/2007
Ensured compliance with all state and federal employment and labor laws as well as to ensure efficient use of technology and processes to effectively manage Human Resources operations.
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