(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Results-oriented Human Resources Executive with broad experience in all areas of HR, including policy development, performance management and benefits administration.
  • Human Resources Certification
  • Compensation and benefits
  • Termination procedures
  • Trained in FMLA/ADA/EEO/WC
  • Society for Human Resource Management
  • Employee recruitment
  • Business mediation
  • ADP Workforce Now
North Charleston High School North Carleston, SC Expected in High School Diploma : General Curriculm - GPA :
Professional in Human Resources (PHR)
Work History
Lyft - Manager, HR Field Operations & Employee Relations
Harrison, NJ, 04/1996 - 01/2013
  • Developed company personnel policies, standard operating procedures and employee handbooks.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Audited workplace, employee and management policies and procedures.
  • Processed unemployment claims and acted as the company representative at unemployment hearings.
  • Oversaw daily office operations for staff of [Number] employees.
  • Resolved employment-related disputes through proactive communication.
  • Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
  • Represented organization at personnel-related hearings and investigations.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Captured key feedback from employees during exit interviews.
  • Addressed and resolved general payroll-related inquires.
  • Accurately prepared government compliance reports and proposal requests for employee data.
University Medical Associates Department Of Ob/Gyn - Business Associate
City, STATE, 01/1991 - 05/1996
  • Prepared accurate financial statements at end of the quarter.
  • Worked with managers to develop annual expense plan goals.
  • Maintained fixed asset module and calculate and record monthly depreciation expense.
  • Reviewed all expense reports for accuracy and proper expense disclosure.
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Oversaw inventory and office supply purchases.
  • Processed accounts receivable and accounts payable.
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Hired employees and initiated the new hire paperwork process.
  • Organized new employee orientation schedules for all new hires.

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Resume Overview

School Attended

  • North Charleston High School

Job Titles Held:

  • Manager, HR Field Operations & Employee Relations
  • Business Associate


  • High School Diploma

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