Manager/HR Executive Resume Example
Skilled in versatile areas, from training, hands on experience.
Determined. self driven, thirst for learning new things.
Great people skills, friendly, well spoken, compassionate, understanding, team builder, focusing on others strengths, building on those for self confidence to do the job at hand. Honest, reliable, using factual information to earn others trust, identifying needs of others, helping to find reliable resources for those needs, teaching how to use those resources to improve self esteem, stress level, emotional health, helping to build trust whether an employee or client. Belief in an employee or client knows that you have their best interest in mind they will in turn trust your contract, product, guidance, improving relationships as well as productivity. Background working with disabilities, mental health, Human Resources, Case Management as well as Community Involvement aligned with back history in Waitressing, has given many needed skills and experiences to work with and build with others.
Length of Current position within a Corporation shows dependability, team work, work ethic. Connections,, good work report, made through previous job history, of Community Leaders can be an asset to any industry.
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Homecall Of Stillwater Inc – Stillwater , OK
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Maintained work structure by updating job requirements and job descriptions for all positions.
- Conducted annual salary surveys and developed, analyzed and updated company salary budget.
- Completed human resource operational requirements by scheduling and assigning employees.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Implemented process improvements to automate office operations, including record tracking of employee's attendance, participation, payroll etc.
- Compiling weekly, monthly, quarterly and yearly financial reports.
- Compiling needed contracts for outside employment,
- Implemented process improvements to automate office operations, including record tracking.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Planned and launched large-scale events that boosted employee participation.
- Oversaw all HR needs for -employee operation across locations.
- Implemented process improvements to automate office operations, including record tracking and
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Acted as staff member advocate, encouraging and supporting to identify and resolve conflicts.
Barbara Weaver, Mental Health Therapist – City , STATE
- Implemented new initiatives and procedures to increase knowledge and availability of client services.
- Collaborated with resource providers to offer clients access to community services.
- Reviewed caseworkers' client cases and made recommendations for additional actions and improvements.
- Worked with different disciplines to provide cohesive care to patients.
- Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
- Evaluated treatment plans against individual goals and healthcare standards.
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
- Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
- Attended continuing education trainings and maintained Birch Tree Mental Health Training, CPR certification,Arkansas Disability Council Training to promote more effective service delivery.
- Intervened in urgent and crisis situations and provided services in compliance with the State of Arkansas and federal regulations and laws.
- Participated in community resource fairs and Department of Health, Dumas Public School District,McGehee Public School District, Cornerstone Academy (all fairs, fundraisers, clothing donation Wk, Sporting events, Club events, Parent/Teacher conferences ,Community Volunteer, Moms & Dads observation walks, PTA meetings, school board meetings, Holiday parties, Town festival meetings, preparations, City Council Meetings, Daughters of Charity meetings, grant writing classes, Health awareness training, Training to help& share resources to help with costs of medications, Health care,food, housing, utilities, conducting classes for clients parents, as well as adult clients on proper budgeting, house keeping, employment search and interviews, MADD, Juvenile Drug abuse training, Drug testing Juvenile training, Note taking, Medicaid billing, insurance billing training, any and all to deliver information about agency's services.
- Assisted caseworkers with Insurance Unit allowance visits to homes and schools to evaluate child safety and quality of care.
- Maintained familiarity with Arkansasfoster care and adoption regulations and laws to facilitate resolution of client-related issues.
- Participated in professional growth programs to support special education improvement efforts.
- Updated patient charts using with data such as medications to keep records current and support accurate treatments.
- Conducted training for educational staff to properly identify learning disabilities and remediation strategies.
- Collected special education enrollment data to generate statistic reporting through Arkansas CPS, School Counselors, District COOP Special Education Coordinators, Juvenile Probation officers for District, Juvenile Resource Officers for Districts, School Administrators, Juvenile Attorneys, Parents, Grandparents, Clients Physicians, Arkansas Children's hospital Behavioral Clinic teams, recommendations.
- Adhered to established rules, ethical standards and codes of professional conduct conducive to positive learning atmosphere.
- Evaluated IEP for compliance with state and federal requirements regulations and rectified non-compliance issues immediately.
- Facilitated special education placement process in partnership with parents to provide free appropriate public education for eligible referrals.
- Developed positive relationships with parents to foster communication and encourage involvement for student growth.
- Liaised with teachers to develop Individualized Education Programs to provide quality education for students with disabilities.
- Coordinated care of injured workers by liaising with hospital staff to organize treatments and program resources.
- Managed case load of children in welfare system, providing comprehensive, community-based care.
- Assisted personnel with assessments to identify student academic ability level and guide instruction.
- Collaborated with external agencies to meet educational and transitional needs of students.
- Developed and implemented transition services plan to facilitate movement from school to activities.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Managed and streamlined referral queues by efficiently prioritizing patients and clearing insurance obstacles.
- Developed ,as a team with all interested parties a referral program to maintain long-term patient wellness.
- Reported plans, findings and results to employers and insurance carriers, as well as any and all Court Ordered Parties, unless reporting would endanger child, at that point, information is mandated by State of Arkansas to report to CPS, Juvenile officer, as well as local Police Department, depending on risk assessment.
Delta Access, Grant, Underwritten By Daughters – City , STATE
- Reviewed caseworkers' client cases and made recommendations for additional actions and improvements.
- Collaborated with State and Local Government Agencies, Health Agencies, Private Physicians, Pharmaceutical Companies, Optometrist, Dentist, Social Services, Housing Authorities, American Legion, Food Pantries, Good Will, School Districts, Red Cross, Realtors,local business, Community programs, Hospitals, Mental Health Facilities, Mens Clubs, Women's Club, Boys and Girls Club of America, Churches, Day Cares, Community Leaders, City Councils, ETC resource providers to offer clients access to community services.,
- Implemented new initiatives and procedures to increase knowledge and availability of client services.
- Conducted training to update staff on new laws, regulations and procedures to promote more informed delivery of client services.
- Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
- Worked with different disciplines to provide cohesive care to patients.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
- Evaluated treatment plans against individual goals and healthcare standards.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Maintained familiarity with foster care and adoption regulations and laws to facilitate resolution of client-related issues.
- Intervened in urgent and crisis situations and provided services in compliance with State and federal regulations and laws.
- Participated in community resource fairs for any and all Community needed resources for All Healthcare including but not limited to, Mental Health , Discounted medical, Including vision, dentist, pharmaceutical,nutritional, Pro active self care, housing resources, utility resources, in summary, any resource fair that would benefit clients needs, using the tool of healing client by finding resources that benefit them in entirety,learning agency's services.
- Attended continuing education trainings and maintained certifications in CPR, Red Cross Heart Healthy program, Arkansas Special Education Training, ADE rules and laws for School Districts, to promote more effective service delivery. All Case Management required training.
- Developed positive relationships with parents to foster communication and encourage involvement for student growth.
- Facilitated special education placement process in partnership with parents to provide free appropriate public education for eligible referrals.
- Reported plans, findings and results to employers and insurance carriers.
- Evaluated IEP for compliance with state and federal requirements regulations and rectified non-compliance issues immediately.
- Monitored student progress and reviewed and revised IEP to meet emerging student needs.
- Collaborated with external agencies to meet educational and transitional needs of students.
- Managed case load of children in welfare system, providing comprehensive, community-based care.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Liaised with teachers to develop Individualized Education Programs to provide quality education for students with disabilities.
Dumas High School - City, State
HOSA- Health Occupation Students of America 2 YR. High School Course offered @ Dumas High School, Dumas Arkansas . Course included, CPR classes, First Aid, Crisis, Bed side manner, Hippocratic Oath, importance of, how to do basic CNA duties, types of Mental Health Issues, Importance of practicing whole health, internships at local Hospitals, Nursing home facilities, Emergency Medical Facilities, Mental Health facilities, local Physicians office, Optometrists, Dentists, Pharmacies. HIPPA training, Training on how small medical problems can result in larger more dire medical issues.
APA- American Psychology Association
Introduction to Psychology - Course Offered @ Dumas High School
Introducing Behavioral Health, types of Disabilities, treatments, types of chemical in balance - available treatments, the history of medical and Government evolution to responding to mental health. Importance of team work with all health and community partners. Identifying triggers and coping skills. Understanding history and the affect of Mental stability. Internships with local Mental Health facilities, Hospitals, HIPPA Law Training, importance, family connections and Mental Health. Mandated Reporting, importance, affects of Mental Health on the body and family.
Mcgehee High School - City, State
Attendance of McGehee Public School was in the last half of 2nd Semester, Course work from Dumas Public School District was honored in order to receive Diploma.
- First Aid/CPR Certified
- Arkansas Disability Coalition
- Arkansas Disability Advocate
- Arkansas Disability Rights Training
- Understanding Disabilities
- Disabilities and School Responsibilities
- IEP writing
- Case Management Training
- Medicaid Unit Approval Writing
- Insurance Building
- Patient Referrals
- Self defensive none confrontational certification
- Case management certification in Social Work
- Red Cross/ UAM College of Technology Instructor
Infant/child CPR/ FIrst Aid- University Of Arkansas Medical Sciences, Little Rock, Arkansas
Adult CPR/ First Aid - University of Arkansas Monticello, College of Technology, McGehee Campus
MHPP/Self Defense Birch Tree Communities, Benton, Arkansas
Case Management - Daughters of Charity, Dumas, Arkansas - Department of Human Services, State of Arkansas, CPS
Business Management/HR - Pennington Incorporated/ Arkansas, MS, LA
Red Cross Certification/ Instructor for Heart Health/ University of Arkansas Monticello College of Technology, McGehee Campus
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Resume Overview
School Attended
- Dumas High School
- Mcgehee High School
Job Titles Held:
- Manager/HR Executive
- MHPP/Case Manager Coordinator
- Case Manager Coordinator
Degrees
- Training : Health Occupation , 05/1989
High School Diploma : 05/1989
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