Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Creative individual with extensive understanding of plants and flowers. A Floral Designer who brings design ideas to fruition, exceeding client expectations. Specialist in special events such as banquets, weddings and corporate dinners.

Resourceful individual with both silk and living flower arranging expertise who is an expert in cultivating relationships with suppliers, consulting with clients and artistically arranging beautiful creations.

Skills
  • Special Occasion Decorative Pieces
  • Large Order Fulfillment
  • Flower Arranging
  • Floral Shop Assistance
  • Floral and Plant Knowledge
  • Scheduling
  • Sales
  • Cleaning
  • Store Merchandising
  • Floral Design
  • Store Management
  • Client meetings
  • Design specifications
  • Order placement
  • Creative merchandising and display
  • Personnel development
  • Gross profit and labor percentages
  • Organization and Time management
  • Conflict resolution
  • Multitasking abilities
  • Supervision
Work History
10/2018 to Current Manager/Floral Designer Belmond | New York, NY,
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Prepared various floral arrangements, including potted plants and bouquets based on customer requirements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
  • Researched latest design trends, colors and vendor products for use in new pieces.
  • Properly package flowers and plants for damage-free delivery.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
  • Imparted knowledge on plants and flowers to customers, including how to properly care for purchases.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Quoted, generated and processed customer orders to meet specifications and various occasions.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Oversaw daily operations to ensure high levels of productivity.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Inventoried plants and flower care supplies and ordered more.
  • Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maximized performance by monitoring daily activities and mentoring team members.

+ Edit or add your own

  • Collaborated with department or management to achieve result.
  • Saved $amount by implementing cost-saving initiatives that addressed long-standing problems.
  • Increased customer satisfaction by resolving product or service issues.
06/2006 to 09/2018 Owner/ Designer Forever Yours Florals | City, STATE,
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
  • Prepared various floral arrangements, including potted plants and bouquets based on customer requirements.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Imparted knowledge on plants and flowers to customers, including how to properly care for purchases.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
  • Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Researched latest design trends, colors and vendor products for use in new pieces.
  • Properly package flowers and plants for damage-free delivery.
  • Quoted, generated and processed customer orders to meet specifications and various occasions.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Resolved problems, improved operations and provided exceptional service.
05/2012 to 06/2016 Floral Designer ACMoore | City, STATE,
  • Quoted, generated and processed customer orders to meet specifications and various occasions.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
  • Properly package flowers and plants for damage-free delivery.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Researched latest design trends, colors and vendor products for use in new pieces.
  • Carried out day-day-day duties accurately and efficiently.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
  • Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Expected in 06/1994 | General Ephrata Senior High School, Ephrata, GPA:
Expected in 06/1994 Certificate | Floral Design/Horticulture Brownstown Vo-tech, Brownstown, PA, GPA:

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Resume Overview

School Attended

  • Ephrata Senior High School
  • Brownstown Vo-tech

Job Titles Held:

  • Manager/Floral Designer
  • Owner/ Designer
  • Floral Designer

Degrees

  • Certificate

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