manager resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
I am very motivated, and organized. I always enjoy a challenge, as well as pushing myself to be the best I can be at everything I do. I am driven and goal oriented. I am looking to settle into a company that I can grow within and better myself as well as the company itself!
Skills
Staff Development
Project Management
Sales Techniques
Employee Coaching and Motivation
Goal Setting
Verbal and Written Communication
Team Building
Complex Problem Solving
Managing Operations and Efficiency
Scheduling and Coordinating
Training and Development
Staff Training
Recruitment and Hiring
Teamwork and Collaboration
Problem Resolution
Team Leadership
Hiring and Training
Decision Making
Experience
Manager, 03/2021 - Current Gpm Investments – Bedford, TX,
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Monitored attendance and productivity for employees by maintaining accurate and updated records.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Tracked changes in computer system to keep records current and accurate.
Kept detailed and updated records of calls in physical and electronic databases.
Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
Utilized various software systems to facilitate movement, planning and scheduling.
Reported delays, accidents or other traffic and transportation situations.
Store Manager, 03/2020 - 03/2021 Tommy Bahama – San Antonio, TX,
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
Maintained regular communications with clients to discuss and resolve issues.
Performed title searches, ordered reports and obtained clearance documents.
Listened to customer needs to identify and recommend best products and services.
Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Private Caregiver, 01/2012 - 03/2021 Lhc Group – Fayetteville, NC,
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Maintained clean and well-organized environment for client happiness and safety.
Maintained daily living standards by assisting clients with personal hygiene needs.
Helped clients with personal needs from exercise to bathing and personal grooming.
Improved patient outlook and daily living through compassionate care.
Tracked and reported clients' progress based on observations and conversations.
Supervised medication administration, personal hygiene and other activities of daily living.
Assisted with meal planning to meet nutritional plans.
Followed care plan and directions to administer medications.
Engaged with patients and families to provide emotional support and daily living instruction.
Monitored vital signs and medication use, documenting variances and concerning responses.
Transported patients to medical, dental and personal care appointments.
Laundered clothing and bedding to prevent infection.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
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