Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

To successfully match my goal of employment with a reputable organization with my professional experience and skills. Talented manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Skills
  • Building Effective Relationships
  • Staff Management
  • Regulatory Compliance
  • Data collection and analysis
  • Budgeting
  • Operational Improvement
  • Relationship Development
  • Verbal and written communication
Experience
02/2018 to Current Manager Pace Life Sciences | Schaumburg, IL,
  • Assumes responsibility for planning, developing and implementing orientation and in-service educational programs
  • Stays informed regarding changes in field of nursing and home care and shares information with appropriate staff administrative personnel
  • Markets services as appropriate
  • Develops and implements policies and procedures and updates as needed
  • Ensures proper maintenance of medical records as prescribed by and in compliance with local, state and federal laws
  • And accrediting bodies
  • Participates in speaking engagements (Caregiver resource center, LT Care)
  • Prepares reports and budgets
  • Plans, develops and implements new programs based on community needs
  • Maintains and assumes adherence to policy and procedure manual of agency
  • Provide training and necessary protective devices to all employees at risk for exposure
  • Assure that all employees strictly adhere to all measures necessary for compliance with hospital safety policies and applicable Federal, State, and Agency safety related requirements and regulations
  • Responsible for development of billing process and accounts receivable
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
  • Trained and guided team members to maintain high productivity and performance metrics
  • Led team of 4 direct reports managing over 32
  • Employees
  • Conducted scheduled and impromptu evaluations to assess work performance
  • Completed bi-weekly payroll for 36 employees with Kronos software
09/2016 to 02/2018 Administrator Coordinator/Supervisory Wipfli Llp | Naperville, IL,
  • Oversees and Assists with all clerical duties, scheduling of field staff, answers incoming calls, performs and filing
  • Aids manager with daily business operations and after hour's coverage, helps to implement,
  • Maintain, and analyze performance improvement measures for each subunit department within PHS business
  • Assist manager with marketing, sales, business development, and information technology
  • Oversees timekeeper
  • Generates staff schedules automatically based on workload information, employee skills, staffing ratios, availability,
  • Seniority and shift preferences
  • Enables tracking and administering absences to assure compliance with attendance and leave policies to easily
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
  • Performed billing, collection and reporting functions for office generating over $300 annually
  • Managed 150 files and records for 100 clients and adhered to safety procedures to prevent breaches and data misuse
  • Completed bi-weekly payroll for 32 employees
09/2006 to 09/2016 Office Coordinator Holy Cross Private Home Services | City, STATE,
  • Oversees and Assists with all clerical duties, scheduling of field staff, answers incoming calls, performs filing
  • Helps manager with daily business operations after hour's coverage, helps to implement,
  • Maintain, analyze performance improvement measures for each subunit department within PHS business by increasing sales by 10%
  • Assist manager with marketing, sales, business development, information technology
  • Generates staff schedules automatically based on workload information, employee skills, staffing ratios, availability,
  • Enables tracking and administering absences to assure compliance with attendance and leave policies to easily see trends/patterns
  • This allows manager to easily identify trends or problems and take corrective action to improve productivity
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
  • Trained new employees on administrative procedures, company policies and performance standards
01/1999 to 09/2006 Private Duty Specialist Holy Cross Private Home Services | City, STATE,
  • Oversees and Assists with all clerical duties, scheduling of field staff, answers incoming calls, performs and filing
  • Maintains all patient and employee records and certifications
  • Performs all bookkeeping tasks including data entry, billing
  • Posting of accounts receivable, maintenance of incomes and expense ledgers and process all insurance claims
  • Worked with vulnerable customers to understand needs and provide respite services
  • Increased customer satisfaction by 50% resolving software issues
Education and Training
Expected in 2004 A.A | Computer Programming Strayer University, District of Columbia, GPA:
Expected in 2004 B. S | Computer Information Systems Strayer University, Washington, DC, GPA:
Activities and Honors

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Resume Overview

School Attended

  • Strayer University
  • Strayer University

Job Titles Held:

  • Manager
  • Administrator Coordinator/Supervisory
  • Office Coordinator
  • Private Duty Specialist

Degrees

  • A.A
  • B. S

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