Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
To successfully match my goal of employment with a reputable organization with my professional experience and skills. Talented manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Skills
Building Effective Relationships
Staff Management
Regulatory Compliance
Data collection and analysis
Budgeting
Operational Improvement
Relationship Development
Verbal and written communication
Experience
02/2018 to CurrentManagerPace Life Sciences | Schaumburg, IL,
Assumes responsibility for planning, developing and implementing orientation and in-service educational programs
Stays informed regarding changes in field of nursing and home care and shares information with appropriate staff administrative personnel
Markets services as appropriate
Develops and implements policies and procedures and updates as needed
Ensures proper maintenance of medical records as prescribed by and in compliance with local, state and federal laws
And accrediting bodies
Participates in speaking engagements (Caregiver resource center, LT Care)
Prepares reports and budgets
Plans, develops and implements new programs based on community needs
Maintains and assumes adherence to policy and procedure manual of agency
Provide training and necessary protective devices to all employees at risk for exposure
Assure that all employees strictly adhere to all measures necessary for compliance with hospital safety policies and applicable Federal, State, and Agency safety related requirements and regulations
Responsible for development of billing process and accounts receivable
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
Trained and guided team members to maintain high productivity and performance metrics
Led team of 4 direct reports managing over 32
Employees
Conducted scheduled and impromptu evaluations to assess work performance
Completed bi-weekly payroll for 36 employees with Kronos software
09/2016 to 02/2018Administrator Coordinator/SupervisoryWipfli Llp | Naperville, IL,
Oversees and Assists with all clerical duties, scheduling of field staff, answers incoming calls, performs and filing
Aids manager with daily business operations and after hour's coverage, helps to implement,
Maintain, and analyze performance improvement measures for each subunit department within PHS business
Assist manager with marketing, sales, business development, and information technology
Oversees timekeeper
Generates staff schedules automatically based on workload information, employee skills, staffing ratios, availability,
Seniority and shift preferences
Enables tracking and administering absences to assure compliance with attendance and leave policies to easily
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
Performed billing, collection and reporting functions for office generating over $300 annually
Managed 150 files and records for 100 clients and adhered to safety procedures to prevent breaches and data misuse
Completed bi-weekly payroll for 32 employees
09/2006 to 09/2016Office CoordinatorHoly Cross Private Home Services | City, STATE,
Oversees and Assists with all clerical duties, scheduling of field staff, answers incoming calls, performs filing
Helps manager with daily business operations after hour's coverage, helps to implement,
Maintain, analyze performance improvement measures for each subunit department within PHS business by increasing sales by 10%
Assist manager with marketing, sales, business development, information technology
Generates staff schedules automatically based on workload information, employee skills, staffing ratios, availability,
Enables tracking and administering absences to assure compliance with attendance and leave policies to easily see trends/patterns
This allows manager to easily identify trends or problems and take corrective action to improve productivity
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
Trained new employees on administrative procedures, company policies and performance standards
01/1999 to 09/2006Private Duty SpecialistHoly Cross Private Home Services | City, STATE,
Oversees and Assists with all clerical duties, scheduling of field staff, answers incoming calls, performs and filing
Maintains all patient and employee records and certifications
Performs all bookkeeping tasks including data entry, billing
Posting of accounts receivable, maintenance of incomes and expense ledgers and process all insurance claims
Worked with vulnerable customers to understand needs and provide respite services
Increased customer satisfaction by 50% resolving software issues
Education and Training
Expected in 2004A.A | Computer ProgrammingStrayer University, District of Columbia, GPA:
Expected in 2004B. S | Computer Information SystemsStrayer University, Washington, DC, GPA:
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