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manager resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Detail-oriented team player with 15+ years of experience in education. Proven track record of leading and managing complex projects from start to finish, delivering results on time and within budget. Expertise in developing and implementing project plans, managing budgets, and coordinating with stakeholders. Strong communication and interpersonal skills.

Adept at building and motivating high-performing teams. Entrepreneurial mindset with a passion for innovation. Proven ability to identify and solve problems. Committed to delivering high-quality results that meet or exceed expectations.

Seeking a Project Director position in a fast-paced, dynamic environment where I can use my skills and experience to make a significant contribution.

Skills
  • Strategic planning and execution
  • Project management
  • Process improvements
  • Higher education recruiting
  • Goal Setting
  • School administration
  • Training and mentoring
  • Group facilitation and presentations
  • Financial management
  • Training and development
  • Team building
  • Exceptional interpersonal communication
Work History
Manager, 01/2022 to Current
Steak N Shake CoEvanston, IL,
  • Support execution and project management of district partnerships
  • Work closely with superintendents and cabinet-level district leaders to plan and implement bold school plans, such as new school launch of high-demand models, high-quality school replication, and other innovative efforts; help set
    conditions for flexibility and innovation to enable strong responses to student needs
  • Established relationships with district stakeholders and help ensure projects stay on track over time through regular check-ins and communication
  • Work with teammates to support the design and implementation of programmatic strategy that supports district partnership efforts
Director of Alumni Relations, 12/2020 to 01/2022
Wounded Warrior ProjectRichmond, VA,
  • Strategically engaged with alumni base of 8,000+ in planning and implementing programs and projects focused on strengthening relationships and providing tangible benefits for pre-alumni s and alumni
  • Created routine data tools for planning and reporting alumni engagement activities (e.g. dashboards, excel sheets, visualizations) to enable clear understanding of operational, financial, and programmatic status, progress, and impact
  • Collaborated and oversee alumni volunteers ensuring engagement and successful, positive, relationships between volunteers and campus constituents
  • Close collaboration with National Alumni Association Board of Directors arranging meetings, managing task force, and ensuring strong and productive relationships between its members and academic and administrative leadership
  • Used data-driven approach to review key results and strategize improvement plans
  • Devised strategies to reduce expenses, modernize operations and revamp procedures to improve departmental operations
Founding Director of School Operations, 01/2016 to 07/2020
Apex Collegiate AcademyCity, STATE,
  • Led the successful development and operation of a 6-8 grade STEM focused college preparatory charter school in Baton Rouge, Louisiana
  • In collaboration with Executive Director developed and administered $1.3M annual budget
  • Coordinated and implemented effective training for 25 academic and operational professionals to improve processes procedures, and practices for successful outcomes for scholars and operational performance
  • Developed and implemented effective family outreach approaches to maximize student enrollment in a newly competitive environment
  • Developed key operational initiatives to drive and maintain substantial school growth
  • Onboarded new employees, including training, mentoring, and new hire documentation
  • Managed contracted vendors and all associated school logistics in support of information technology, school food service, bus transportation, accounts payable, health services and human resources
  • Managed quality assurance program, including on-site evaluations, internal audits, and parent surveys.
  • Coordinated team-building activities to enhance working relationships
  • Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line
  • Worked collaboratively with organizational leadership to apply for governmental and philanthropic grants
  • Completed year-end reconciliation of grant expenditures and ensure audit readiness
Special Assistant To President, 07/2012 to 12/2015
Black Alliance For Educational OptionsCity, STATE,
  • Responsible for assisting the President of the organization with managing day-to-day operations of the organization with 30 staff members and 500+ members
  • Assisted with executing programming initiatives to protect and expand school choice options in Louisiana as well as promoting said options to low-income families
  • Maintained current understanding of local, state and federal legislation and policies with respect to K-12 education
  • Assisted State Directors in their work with state legislators and local eduction elected officials to help craft legislation and policies in support of school choice
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale
  • Assisted with developing and implementing new onboarding strategy for new employees
  • Managed event logistics and operations, including support staff, vendor services, and volunteers
  • Collaborated with other administrative team members, human resources, IT, and finance departments on special projects and events
  • Supervised team of State Coordinators in Alabama, Louisiana, New Jersey, and Tennessee
  • Coordinated complex annual meetings and events involving presenters, and global attendees, encompassing live stream production, remote location arrangements, and senior executive accommodations
Alumni Manager, 01/2011 to 06/2012
Dillard UniversityCity, STATE,
  • Developed new initiatives to increase alumni members and state alumni chapters; created first alumni social media pages (National Alumni Page and Event Specific Alumni Pages) to connect with young alumni.
  • Developed and strengthen programs that were designed to enhance alumni participation in the university community
  • Managed the communications operation of the Alumni Relations Office for the web (monthly e-newsletter, the Alumni Relations web page, social media, etc.), print (articles for the university magazine, letters, save-the-date announcements, etc.), and phone communications (event reminders, appreciation calls, etc.)
  • Assisted the Director in the planning and implementation of projects that educated and secured student buy-in into the university-alumni relationship (including but not limited to programs designed to engage students in fundraising campaigns, workshops on professional development, leadership training, etc.)
  • Assisted with implementing Each One, Reach One Program: any alum who recommended a student to attend the university, the student received a $1000 scholarship
Coordinator Of Special Programming, 07/2007 to 01/2011
Dillard UniversityCity, STATE,
  • Led first-ever annual counselor breakfast to partner with local high school counselors to increase enrollment and persistence
  • Evaluated applications and selected admits representing 20% from highly selective high schools
  • Analyzed family finances, provided comprehensive financial advising to students and families, calculated award packages allocating $200 million in financial aid
  • Increased awareness and access for underrepresented students, giving presentations to students and families at
    public schools and nonprofits across 8 about college readiness
  • Increased enrollment from region by 92% and initiated annual reporting process
Education
Graduate Certificate in Education Policy: , Expected in 2023 to University of Massachusetts Dartmouth - Dartmouth, Massachusetts,
GPA:
MBA: , Expected in 2019 to Capella University - Minneapolis, MN
GPA:
Master of Liberal Arts: , Expected in 2009 to Tulane University - New Orleans, LA
GPA:
Bachelor of Arts: Mass Communications, Expected in 2004 to Dillard University - New Orleans, LA
GPA:
Affiliations

Sigma Gamma Rho Sorority, Incorporated

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Resume Overview

School Attended

  • University of Massachusetts Dartmouth
  • Capella University
  • Tulane University
  • Dillard University

Job Titles Held:

  • Manager
  • Director of Alumni Relations
  • Founding Director of School Operations
  • Special Assistant To President
  • Alumni Manager
  • Coordinator Of Special Programming

Degrees

  • Graduate Certificate in Education Policy
  • MBA
  • Master of Liberal Arts
  • Bachelor of Arts

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