LiveCareer-Resume

manager resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Forward-thinking Manager/In-Shop Worker with 4 years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing equipment. Skillful in boosting sales revenue and bottom-line profitability with strategic approaches. I'm very ambitious and always willing to try new things. I can work by myself and also with others. I find it important to build relationships with your co-workers in the office that way we can all be successful. If I have trouble understanding something or need a second explanation on a task, I won't hesitate to ask for help. I think it is important to maintain a hard work ethic to where you are acknowledged by your employers for the great job you put in. I am a big family person and hold my family of high importance. I enjoy learning new things and finding new ways to make my job effort more efficient. I am a people person and really enjoy meeting others. Customer service is important to me because they are what keep us in business and it's important that we do what we can to keep them content with the product we are selling them.

Skills
  • Marketing
  • Sales Techniques
  • Issue and conflict resolution
  • Flexible
  • Critical thinking
  • Team building
  • Team management
  • Conflict resolution
  • Multitasking
  • Computer skills
  • Reliable and trustworthy
  • Active listening
  • Relationship building
  • Work ethic
  • MS Office
Experience
Manager, 09/2017 to Current
Rwj BarnabasSea Girt, NJ,
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
  • Assigned tasks and jobs to other employees on the clock including keeping the lobby clean and making sure we had enough food to sell.
  • Also worked In-shop and as a delivery driver
In-Shop Employee, 05/2017 to 08/2017
Desjardins GroupKirkland, WA,
  • Assisted customers and provided excellent customer service.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Kept work areas clean and neat for professional appearance and optimal performance.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Backed up cashier staff to process customer orders and payments.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Teller, 10/2016 to 02/2017
Tacoma GoodwillOlympia, WA,
  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Directed specific questions to appropriate branch personnel.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Performed basic administrative tasks regarding banking products, including handling phone calls, inquiries and emails.
  • Assisted customers by phone and in person by answering banking questions and recommending solutions.
  • Kept teller window areas clean, organized and fully stocked.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Entered transactions into computer and issued customer receipts.
Cashier, 01/2015 to 09/2016
AlbertsonsCity, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
Education and Training
Bachelor of Arts: General Studies, Expected in 05/2021
University of Missouri - Columbia - Columbia, MO
GPA:
  • Minor in Business
  • Completed coursework in Business Marketing, Communications and Overall basics of Business
  • Honor Roll Fall 2018 and Spring 2019
  • Dean's List Honoree Spring 2019
Associate of Arts: General Studies, Expected in 05/2019
Moberly Area Community College - Moberly, MO
GPA:

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Resume Overview

School Attended

  • University of Missouri - Columbia
  • Moberly Area Community College

Job Titles Held:

  • Manager
  • In-Shop Employee
  • Teller
  • Cashier

Degrees

  • Bachelor of Arts
  • Associate of Arts

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