Manager resume example

Answer phones and manage incoming calls. Take messages accurately and efficiently. Schedule and maintain appointments through our computer program as needed. Keep accurate files and documentation of clients visit. Provide excellent customer service while checking clients in and out of the hospital. Record call- in prescriptions and take to authorized doctor to approve for medication. Fill scripts as needed verifying medication amount and drug. Stock products and maintain professional appearance of lobby. Process payments and balance register daily. Make nightly bank deposit .

Assisted customers with a professional, friendly and knowledgeable approach during each visit.

Managed Kennel by overseeing the patients admitted to the approximate 75 bed facility. This included walking, feeding, watering, bathing  and medicating patients as needed. Kept accurate medical logs and records for each patient while staying at the facility. Assisted in surgery by monitoring patients vitals while under anesthesia and during their recovery. Assisted operating doctor in procedure as needed by prepping the surgery room with the appropriate equipment , lighting, instruments and monitoring.  Prepared patients for surgery by prepping site and drawing of all labs needed. Processed  all pre anesthetic blood work . Managed Surgery by insuring all patients checked in are scheduled for treatment on charts.  Managed and overseen the ordering, cleaning ,packing and sterilization of the instruments and equipment for a 4 doctor practice.  Assisted in the Implementation of a successful dentistry program for a small animal practice due to experience from extensive training in x-rays  and instruments for each dental procedure. Assisted in pharmacy by selecting and counting the drug prescribed by doctor. Educating clients on how to use and treat their pet. Handled and processed controlled substances  while keeping accurate logs of each transaction,including injectable and anesthesia. Implemented a computer program to help maintain quantity of drugs on hand. Managed log for stock in pharmacy rotating and ensuring expiration of each drug. Order Medications and Vaccines as needed.Maintained lab equipment and maintenance as needed. Processed lab cultures and hematology samples as needed. Input charges in computer .Maintain digital record by updating history. Process X-rays ordered by properly selecting the appropriate setting to maintain the best films. Clerical duties included filing, copying, faxing, updating paper and digital records as needed . Assisted in processing payments as needed.

Promoted products to maximize add-on sales.

• Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing reques
• Assisted in Receiving and verifying daily incoming drug inventories and reporting any discrepancies.
• Promoted merchandise related products to drive pharmacy department sales.
• Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
• Counseled patients on appropriate use of over-the-counter and prescription medications.
• Assisted in Managing medication stocks, including conducting counts, labeling products and maintaining controls.
• Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
• Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
• Verified and filled over [Number] prescriptions per day in busy [Type] pharmacy setting.
• Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
• Ensured accuracy in medication administration by carefully calculating dosage and preparing prescription labels.
• Restocked shelves and prepared expired drugs for return.
• Ordered medicines daily to ensure compliance with demands and needs.
• Entered orders into the system and filled medication orders.
• Received, reviewed, dispensed, and labeled over [Number] prescriptions daily with expert accuracy.
• Maintained clean and organized pharmacy shelving and work areas.
• Retrieved voicemails to better assist customers.
• Supported the pharmacist in preparing [Number] prescriptions daily.
• Calculated dosage, filled prescriptions and prepared prescription labels.
• Efficiently processed cash register transactions for new and refilled prescription orders.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Dispensed medications to patients in accordance with pharmacist orders.
• Assisted staff members with drug inventory, purchasing, and receiving.