Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Attentive and personable Administrative bringing 5 years of administrative support experience in dynamic office environments. Strong work history in document management, process improvement and regulatory compliance. Commended for cultivating positive work culture by cheerfully interacting with staff and customers. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Accomplished Administrative Support professional practiced at addressing all facets of business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and time lines. Offering diplomatic and professional communication, strong time management and multitasking expertise. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • Operations management
  • Quick learner
  • Motivated team player
  • Positive and friendly
  • Customer-oriented
  • Detail-oriented
Work History
Manager, 08/2017 to Current
TransunionSC, State,

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize work flows to meet any daily demand

  • Trained new employees in specific job requirements
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants
  • Established and maintained positive work environment to enhance retention and productivity
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members
  • Supervised 3 years of employees in Shuttle Department
  • Cross-trained existing employees in order to maximize team performance
  • Monitored safety and functionality of all buses equipment and made adjustments to optimize productivity
Shuttle Bus Driver, 06/2009 to Current
Accor HotelsChicago, IL,
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations
  • Anticipated challenges and made proactive decisions to maintain adherence to schedules and routes
  • Assisted passengers with difficulties and/or disabilities in any manner needed
  • Transported passengers safely between destinations while following prescribed routes
  • Obeyed all local and DOT traffic rules and regulations
  • Performed all bus driving duties and passenger interaction with professionalism
  • Followed maps and GPS software to adhere to routes or navigate high-traffic areas and times
  • Adhered to all scheduled routes to ensure timely drop-offs and pick-ups at all locations
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
  • Prepared reports by collecting, analyzing and summarizing information
  • Built strong relationships with customers through positive attitude and attentive response
  • Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere
  • Provided excellent service to guests and employees
  • Adhered to company determined schedules and routes to ensure timely arrivals and departures
  • Maintained timely adherence to schedules and safety protocols
  • Provided information to passengers, including route, schedule and fare information
  • Obeyed all DOT rules and regulations in addition to local laws and stipulations
  • Followed GPS technology and printed maps to navigate traffic, construction or other obstacles
  • Anticipated traffic delays and construction obstacles to proactively ensure adherence to schedules
  • Responded quickly to customer concerns and complaints, typically within or email, or phone calls in timely manner
School Bus Driver, 12/2000 to 05/2012
Sonoma Valley UnifiedSonoma, CA,
  • Transported passengers safely between destinations while following prescribed routes
  • Obeyed all local and DOT traffic rules and regulations
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations
  • Performed all bus driving duties and passenger interaction with professionalism
  • Adhered to all scheduled routes to ensure timely drop-offs and pick-ups at all locations
  • Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
  • Kept bus clean to maintain professional appearance and positive school image
  • Proactively prepared for snow emergencies by becoming familiar with alternative routes
  • Inspected and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition
  • Transported students to residential and commercial daycare locations
  • Reported any mechanical problems encountered with vehicles
  • Conducted pre-trip inspections of bus to ensure safe operation
  • Ensured all emergency equipment was in great condition and in working order
Education
High School Diploma: , Expected in 03/2010
Penn Foster Career School - Scranton, PA
GPA:
Certificate: Medical Billing And Coding, Expected in 05/2016
Penn Foster Career School - Scranton, PA
GPA:

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Resume Overview

School Attended

  • Penn Foster Career School
  • Penn Foster Career School

Job Titles Held:

  • Manager
  • Shuttle Bus Driver
  • School Bus Driver

Degrees

  • High School Diploma
  • Certificate

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