Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. overall I'm willing to learn and do anything you ask of me. very good at adapting to new things and ways of work.
Skills
- Project management
- Marketing
- Sales Techniques
- Staff development
- Salesforce Management
Education and Training
Hartland High School Hartland, MI Expected in 09/2016 ā ā High School Diploma : - :
Experience
Abm - Manager
Wichita Falls, TX, 05/2020 - Current
Wichita Falls, TX, 05/2020 - Current
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
- Aided in negotiation with vendors and suppliers to reduce overall costs.
- Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Domino's Pizza - Manager Trainee
Kent, MN, 03/2016 - 03/2019
Kent, MN, 03/2016 - 03/2019
- Processed customer sales transactions, adjustments and refunds.
- Worked closely with customers to understand needs and resolve diverse issues.
- Collaborated with other managers to plan and direct organizational tasks.
- Assisted in sales, customer service and human resources objectives to increase experience and gain broad company perspective.
- Maintained current understanding of company offerings to better serve customers and team members.
- Supervised, coached, and mentored [Number]-member staff.
- Followed [Job Title] advice to improve leadership and supervisory skills.
- Organized resources and minimized waste to protect company interests and complete projects on time.
Sprouts Farmers Market - Deli Clerk
Brandon, FL, 08/2016 - 11/2016
Brandon, FL, 08/2016 - 11/2016
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Updated displays, cases and other customer-facing areas to increase sales of special items.
- Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Operated cash register to accept and process cash, check, card and mobile payments.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Cleaned utensils, dishes and glasses for customer use.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Five Guys - Crew
Conyers, GA, 07/2012 - 07/2016
Conyers, GA, 07/2012 - 07/2016
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Packed all fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Drove team success by completing assigned task quickly and accurately.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Upheld high standards of productivity and quality in all areas of operations.
- Observed safety precautions and practices when using heavy machinery and equipment.
- Answered customer questions and took orders.
- Restocked supplies, removed trash and cleaned areas.
- Verified orders and bagged items for easy transport.
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Resume Overview
School Attended
- Hartland High School
Job Titles Held:
- Manager
- Manager Trainee
- Deli Clerk
- Crew
Degrees
- High School Diploma
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