manager facility administrative service resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

More than ten years of experience in administrative services; with in-depth knowledge of running multiple departments with a proven ability to develop administrative procedures; demonstrated expertize in implementing business management principles; possesses a high degree of knowledge in procurement, logistics, contract administration, property management etc.; has excellent interpersonal and communication skills; with an ability accurately prepare documents and reports; possesses in-depth computer knowledge; with strong conceptual thinking skills.

  • Directs/supervises team of 26 (direct and Indirect) staff
  • Appointed to State of Maine Public Transportation Advisory Council
  • Maintained low employee rate through motivation, leadership skills, goal setting and improving employee morale.
  • Oversees and forecasts budgeting for multiple departments with an annual budget of over $2M consistently coming in or below budget
  • Created Environmental Services training program and SOP's
  • Ensures that administrative policies, facilities, equipment and processes comply with government regulations such as procurement and OMB
  • Created KPI's and consistently achieved monthly department goals and met department(s) deadlines (Environmental Services, Mail Services, Logistics/Warehouse, Lab Store, Housing and Transportation)
  • Resolved critical inventory shortages during Covid_19 by preparation and with creative innovations.
  • Business administration/planning
  • Contract/Financial Management
  • Budgeting (Capital and Operations)/Procurement
  • Negotiation
  • Strategic planning
  • Operations management
  • Staff Management/Coaching and Mentoring
  • Policies and procedures (Training, SOP's, etc.)
  • Verbal and written communication
  • Proficient in MS Office products (such as Excel MS Word, Power Point), Adobe, Lawson/Infor
Work History
02/2014 to Current Manager, Facility Administrative Service Penn National Gaming | Plainville, MA,
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals. For example Logistics team partnered with InVivo team to create a common SOP for shipping international packages that resulted in a marked decrease in customer issues and and a corresponding increase in efficiency
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades. For example, saved over $100K in FTE costs by re-organizing tasks, finding efficiencies. etc.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Evaluated report data to proactively adjust and enhance operations.
  • Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
  • Created annual budget (capital & operational) and developed comprehensive plan to accomplish company objectives while staying within budget.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
10/2011 to 02/2014 Purchasing Supervisor/Senior Buyer The Jackson Laboratory | City, STATE,
  • Implemented policies to reduce cost and eliminate waste. For example saved time and cost, by reducing number of vendors
  • Performed monthly reconciliation of open purchasing orders. Decreased number of purchase orders by 25 % using Lawson/Infor ERP procurement software
  • Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
  • Generated monthly reports, documents and analysis in MS Office APPs for senior management review and approval.
04/1998 to 03/2011 Purchasing Manager Bangor Savings Bank | City, STATE,
  • Implemented policies/processes such as JIT to reduce cost and eliminate waste.
  • Wrote standard operating procedures for department.
  • Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
  • Identified and outsourced non-core competencies such as forms management saving more than$50K per year
Expected in 05/1997 to to Master of Science | Business Administration Husson University, Bangor, ME GPA:
Expected in 05/1986 to to Bachelor of Arts | Political Science University of Maine, Orono, ME GPA:
Expected in 05/1986 to to Associate of Science | Electrical Engineering Technology University of Maine, Orono, ME GPA:
  • CPM - Certified Purchasing Manager (2011-2014)
  • Lean Six Sigma Green Belt 2021

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Resume Overview

School Attended

  • Husson University
  • University of Maine
  • University of Maine

Job Titles Held:

  • Manager, Facility Administrative Service
  • Purchasing Supervisor/Senior Buyer
  • Purchasing Manager


  • Master of Science
  • Bachelor of Arts
  • Associate of Science

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