Manager Facilities resume example

• Manage all facilities day-to-day operations and delivery of office services;
• Ensure that the facilities are maintained according to the organization's standard of procedures;
• Liaise with landlord and building management on facility and building issues, space repairs and maintenance;
• Supervise building personnel, contractors and vendors to ensure service execution and completion per NGA's standards and expectations;
• Vendor management - Manage vendor contracts and RFPs, and approve bids and invoices and ensure conformance to contract specifications;
• Develop, implement and communicate facilities-related processes, procedures and policies - Developed NGA's front desk resource, office space duty of care, return to work toolkit, workplace safety protocols and COVID-19 guidelines;
• Promote employee safety awareness based on understanding of regulatory mandates and organizational best practices;
• Collaborate with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability;
• Partner with Director of Administration on NGA's emergency preparedness efforts - Serve as the emergency director, developed NGA's emergency response resource and guidelines, evaluate and monitor workplace safety, manage NGA's emergency notification system, and serve on NGA's pandemic response team.
• Manage NGA's suite security, access control system and access card administration;
• Manage all staff onboarding and offboarding efforts related to facilities i.e., workspace assignments and cleanup, floorplan updates, business cards and office supplies provision, facilities and building overview, etc.;
• Develop and implement e-waste management, document retention and management, sustainability and cost reduction initiatives;
• Coordinate, manage and collaborate with senior leadership on infrastructure-related projects, i.e., renovations, space refurbishments and alterations, and other special projects;
• Procure and manage office supplies, some equipment and consumables;
• Assist in annual facilities budget development and preparation, and reconcile and process landlord issues monthly services invoices;
• Service and manage common areas, cafe', hospitality bar and conference rooms;
• Manage conference room setup and tear down during onsite events and company celebrations; and
• Participate in building coalitions and discussion groups.

Highlights

• Participated in NGA's lease renewal negotiation with NGA's CHRAO and broker, and sublandlord;
• Collaborated with senior leadership and NGA's renovation team on all aspects and stages of NGA's space renovation project;
• Initiated the closure of NGA's off-site record storage accounts - Annual cost savings of $15,000.
• Initiated the cleanup, reconfiguration and space optimization of NGA's onsite storage room - Eliminated 2 trucks worth of junk and unwanted items;
• Initiated and spearhead the digitization of NGA's records - Eliminated 13 tons of paper that was digitized, destroyed or recycled; and
• Served as the project lead for NGA's swing space transition, swing space reconfiguration and occupancy and transition back into our office after renovation completion.