Experienced and results-oriented leader with global project experience helping clients in different industries achieve business objectives through strategy development, process improvement, transformation, and technology enablement. Process Improvement Shared Services System Development Lifecycle Requirements Gathering Vendor Management Data Management Change Management Leadership Efficiency Improvements Project Management Functional Specifications Training Procurement / Strategy Quality Assurance (Testing) Reporting Strategy
Successfully managed, supervised and developed domestic and offshore teams.
Worked for two major consulting companies with clients including Goldman Sachs, Western Union, Amway Corporation, Bob Evans, HCC Insurance Holdings, Genzyme, US Steel, Stryker Orthopedics, Stryker EMEA and New York Times.
Improved process efficiency for different clients by implementing a Shared Service model.
Led implementations during various phases of the System Development Life Cycle and helped clients manage change.
Manager April 2014 to CurrentCapGemini US LLC － New York, NY
Challenged to lead the Oracle EBS project for the Procure-to-Pay track for a major Food Producer and Restaurant Chain.
Client: Bob Evans Farms LLC, Procure- to-Pay Lead; Process Improvement: Helping redesign all Procure-to-Pay processes by applying best practices reducing redundancies and increasing service capability.
Identifying, analyzing and improving upon existing business processes within the different business units to optimize and meet new quality standards.
Requirements Gathering: Leading requirement gathering workshops to easily validate and discover new needs and improvement opportunities.
Reporting Strategy: Helping client define reporting strategy to reduce number of reports and increase efficiency, transaction monitoring and decision making.
Designing procurement catalog structure to control spend and provide requestors with easier shopping experience.
Helping client with Purchase Order and Account Payables Invoice Supplier Integration strategy to streamline the communication process.
Shared Services: Helping client with decisions on how the new procurement organization will be restructured to operate efficiently and reduce cost in a shared service model.
Change Management: Leading presentations to help client transition from a current manual process to a future integrated system.
Assisting training team develop manuals to help users transition to Oracle EBS applications.
Vendor Management: Helping client with supplier base consolidation, perform spend analysis and strategic sourcing to provide better quality, negotiated prices and reduced charges.
Project Management: Developing detailed project plan to facilitate accurate status reporting and tasks visibility.
Tracking and reporting status against agreed timelines, milestones and project plan.
Contributing to planning, scheduling, preparation and facilitating functional and process requirements workshops to efficiently discover and capture information.
Manager July 2004 to March 2014Deloitte Consulting LLP － New York, NY
Challenged to lead successful ERP and software implementations for Fortune 500 companies.
Focused on process improvement and client adoption of new systems and processes.
Joined as a Business Analyst and continued the promotion path up to the Manager level.
Client: Amway Corporation- Oracle EBS Project, Procure-to-Pay Lead; Process Improvement: Helped redesign global Procure-to-Pay, Financial and Month end closing processes by applying best practices to enforce consistency, scalability, increase efficiently, enhance business performance and achieve established goals across all global locations.
Consolidated number of European banks to reduce interfaces, cost, fees and maintenance of one single payment file.
Shared Services: Drove strategy development and implementation of shared service restructuring.
Helped improve processes and transactions in a Shared Services model to reduce cost and promote process consistency.
Data Management: Helped with Supplier and AP Invoice conversion to produce cleaner data and reduce errors.
Functional Specifications: Created and reviewed Functional Specification documents for custom objects integration with legacy systems to improve data transmission.
Translated conceptual user requirements into functional requirements in a clear manner to Business and Technical teams to facilitate the development process.
Requirements Gathering: Led workshops to present and validate client's business process flows, gather and validate requirements to find gaps' solutions or workarounds.
Procurement/Strategy: Developed Procurement Strategy document to help client visualize how processes, technology, people and the organization operate efficiently after the ERP system implementation.
Quality Assurance (Testing): Helped with application testing strategy development to maximize functionality and custom object validation.
Created test scenarios to verify crucial functionality.
Facilitated testing cycles (SIT, UAT) to reduce the time required to validate the solution.
Leadership: Managed small functional Analysts team and client staff in multiple countries.
Led team to a successful and on time 'Go live' for different waves reducing the implementation time and cost.
Project Management: Worked closely with PMO to create and follow the project plan.
Helped plan, organize and execute simultaneous project phases and waves achieving client goals efficiently, on schedule and under budget.
Helped estimate resourcing for Oracle Modules implementation and RICE object creation.
Helped client generate Scorecards to provide accurate weekly project status reports and raise risks and issues.
Helped develop cutover plan that lead to successful 'Go Lives'.
Helped design the business process and application Modules roadmap.
Efficiency Improvements: Drove significant productivity improvements using KPI development and tracking.
Helped client develop AP Invoice Imaging and automated solution to increase productivity and reduce manual intervention.
Helped with process mapping, as-is metrics assessment and performance benchmarking.
Reporting Strategy: Helped develop reporting strategy to deliver timely and detailed information to business users.
Change Management: Participated in development of process and application training materials that helped client learn and adopt the new system in a shorter timeframe.
Develop presentation materials to bring the different business affiliates to the same process, technology and organizational maturity level.
Client: HCC Insurance Holdings- PeopleSoft ERP project, Testing Lead; Quality Assurance (Testing): Created Integration scenarios to test frequently used financial processes.
Managed the Integration and User Acceptance Test cycles for all global locations.
Managed testing defects and helped functional leads find prompt resolutions.
Tracked and validated requirements to improve quality and business satisfaction.
Leadership: Managed group of testers in different locations around the world.
Project Management: Developed daily detailed testing status and metrics reports to Management.
Client: Western Union- Procure-to-Pay team member; Functional Specifications: Designed Account generator custom object to reduce entry errors.
Efficiency Improvements: Designed Approvals process for Requisitions and Purchase Orders that reduced approval time and streamlined the process.
Process Improvement: Design new global Procure-to-Pay processes to control spend and reduce user intervention.
Quality Assurance (Testing): Managed the User Acceptance Test cycle for the Costa Rica operations.
Helped testing the integration between Oracle EBS and Siebel Marketing application.
Client: Genzyme - Accounts Payables team member; Functional Specifications: Designed major interface to transmit invoices from the legacy system to Oracle Accounts Payable reducing data entry, improving data quality and minimizing human intervention.
Quality Assurance (Testing): Managed the different test cycles for the Netherlands organization.
Project Management: Helped create testing strategy and cutover plan.
Client: US Steel - Oracle ERP Implementation, Procure-to Pay sub team lead; Process Improvement: Helped re-engineer Procure-To-Pay processes.
Worked with the Security and Controls group to place controls reducing the risk of fraud, to comply with Sarbanes- Oxley (SOX) regulations and to increase data and process quality.
Identified process gaps and developed solutions.
Project Management: Assisted with the project plan creation.
Helped manage resources to deliver the solution within the required timeframe.
Documented risks and issues with the application and helped find solutions.
Functional Specifications: Created functional specification and business requirements documents for new financial reports, bank systems integration and new system functionality.
Quality Assurance (Testing): Created Procurement and Finance test scenarios to verify new Oracle functionality.
System Development Lifecycle: Helped create the cutover strategy for the Purchasing organization.
Leadership: Supervised and developed internal staff of 3 project members during the program.
Vendor Management: Developed supplier conversion reducing number of records to strengthen relationships.
Client: Goldman Sachs - Testing Team member - Global Equity Compensation Accounting System "GEARS" project; Quality Assurance (Testing): Created spreadsheets to compare reports and validate new FAS 123-R regulations.
Client: Stryker EMEA- ERP Implementation, Finance Team member; Functional Specifications: Created functional specification documents for custom objects.
Quality Assurance (Testing): Tested the application for correct functionality and integration with other modules.
Client: Stryker Orthopedics - Procure-to-Pay team member; Process Improvement: Updated the Internal Process Diagrams and Model documentation to reflect the client's internal processes.
Helped setup and configure the Oracle system for Stryker's European and US organizations.
Training: Created training documentation helping the business adopt the application in a more efficient way.
Quality Assurance (Testing): Created test scripts and test scenarios to verify correct Oracle functionality.
Coordinated the execution of Unit, System and Integration Test Scenarios.
Consultant August 2000 to March 2001Proxicom, Inc － New York, NY
Challenged as a technical Consultant at an e-business consulting company to deliver innovative Internet-based solutions for Fortune 500 companies.
Left company to pursue a Master degree.
Process Improvement: Designed and created wire frames and site flows for the Web based portion of the Black and Decker Wireless project helping vendors enter and query potential customer information, access the product catalog and produce reports via wireless devices.
Quality Assurance (Testing): Participated and facilitated the quality assurance process for the New York Times advertiser extranet project by creating Use and Test cases and by testing the application.
Requirements Gathering: Assisted in the procurement phase of the General Motors Global Buy Power website for Colombia by gathering requirements and creating documentation to reflect implementation suggestions.
Education and Training
Masters of Science : Information SystemsNew York University － New York, NY.GPA: GPA: 3.48Information Systems GPA: 3.48
Masters of Engineering : Systems EngineeringUniversity of Pennsylvania － Philadelphia, PA.GPA: GPA: 3.8Systems Engineering GPA: 3.8
Bachelor of Science : Biological Resources EngineeringUniversity of Maryland － College Park, MD .GPA: GPA: 3.1Biological Resources Engineering GPA: 3.1
Fluent in Spanish; proficient in German and French.
Biking, Reading, Tennis, Personal Fitness, Traveling.
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Biking, Reading, Tennis, Personal Fitness, Traveling.
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Oracle EBS 11i, R12 (12.2.4) Purchasing, Accounts Payable, iProcurement, iSupplier, Sourcing, Procurement Contracts, Services Procurement, iExpense, Cash Management , AME, XML Gateway. PowerPoint, SQL, PL/SQL, HP Quality Center, Access, HTML, Java, VB Script, Visual Basic, Excel, Microsoft Visio, Microsoft Project.