A position with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement.Personable and responsible Cashier with [number] years in retail and customer service. Solid team player with upbeat, positive attitude.
Skills Profile ● Have the ability to execute programs using limited resources. Problem solving, leadership and communication skills are some of the qualities developed from my experience as an able customer relations representative. ● Answer telephone inquiries from customers and other stores regarding any sales or service issues. ● Assist with new employee training including store policies, services, financing options and register operations. ● Has a pleasant, friendly style. ● Can delight customers, above and beyond the call of duty. ● Has intimate knowledge of the customer's needs. ● Has empathy for the customer's situation. ● Is able to communicate clearly, both written and in speech. ● Talks in a way the customer can understand. ● Is able to handle complaints, even when handling unpleasant customers. ● Works accurate and with an eye for detail. ● Handles situations in the best interest of both customer and company.
Trained and supervised 5 apprentice roofers in certified apprenticeship program.Finish 80% of projects early and on estimate.
● To manage self and other workers effectively and balance management with leadership and coaching, bearing in mind the fast pace of business today and the need to stay competitive. ● Keep a consistent count of all revenue, register counts and bank deposits. ● Consistently provide acceptable customer service ● Successfully complete all jobs by time requested Applies basic skills using tools and equipment appropriate for the position.Successfully managed the activities of [number] team members in multiple locations.Created training manuals targeted at resolving even the most difficult customer issues.Interviewed, hired and trained new quality customer service representatives.
● Ability to interact and effectively communicate with clients ● Knowledge of single ply and built-up service and repair. ● Managed daily transportation and scheduling of other crew members.Planned, organized and oversaw daily activities of multiple production crews.Trained and oversaw individuals in roofing system installations.Consistently produced results below estimated costs.Overlapped successive layers of roofing material, determining distance of overlap using chalkline, gauge on shingling hatchet and lines on shingles.Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.Punched holes in slate, tile, terra cotta and wooden shingles, using punch and hammer.Cemented and nailed flashing strips of over joints to make them watertight.Used waterproof sheet materials including modified plastics, elastomeric, and other asphaltic compositions.Maintained knowledge of single ply and built-up service and repair.Conducted pre-roofing conferences to establish effective communication among construction team.Maintained job site records, daily reports, delay requests and weather reports.Resolved both technical and contractual issues in constructive, positive manner.Cleaned and maintained roofing systems.Repaired and replaced all types of roof membrane, sub roofing, sheathing and base materials.
Clients, Scheduling, Coaching, Customer Service, Receptionist, Retail Sales, Brew, Audit, Financial Audit, Reconciliations, Customer Relations, Shipping and receivingProfessional and friendlyCareful and active listenerCash handling, Operations, Problem Solving, Sales, Sales Or, Telephone, Training,
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