Manager Event Coordinator resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Executive Summary
To obtain a position with a well-established organization where I can maximize my program development, training skills, energy and bilingual abilities to develop, motivate, lead and encourage employee productivity.
Core Qualifications
  • Connections
  • Windows 7 Pro
  • Vista, Appleworks
  • MS word, Explorer
  • Chrome, Adobe
  • PowerPoint, Photo works, Quick Time
  • Outlook Express, Excel, Publisher
  • CES Personify, Volunteer Impact System,
  • Core Training
  • Common Sense Parenting, Quick Books Accounting Pro 2010,
  • Recruitment and Retention,
  • Six Sigma Yellow Belt
  • Strategic Planning -Group Lead
  • Licensed Insurance Agent for Life, Accident and Health
Professional Experience
Manager/Event Coordinator, 07/2015 to Current
Campus CompactMechanicsburg, PA,
  • Maintain and drive prioritized focus on safety, quality, productivity & financial performance for project execution and operational business objectives.
  • Provide daily, weekly, and monthly update reports to colleagues and Brewing Operations Leadership Team with effective verbal and written communications.
  • Identify issues with projects before they arise and implement preventative measures.
  • Develop and manage relationships, capabilities and deliverables with suppliers, as well as with contract brewing and packaging partners.
  • Utilize creativity and innovation in approach toward project execution and continuous improvement, with a key focus on tracking, events and communication transparency.
  • Establish key metrics and develop / implement plans to achieve initiative targets & business objectives.
  • Partner closely with Senior Manager to ensure all activities are consistent and aligned with defined strategies for each partner.
  • Provide relevant training, coaching, and mentoring to staff.
  • Oversee marketing programs, including events, communications, merchandise, and POS procurement.
  • Creates and oversees communications to build awareness and build brand loyalty on multiple levels: internal staff, distributor network, retail partners, media contacts, and consumers.
Assistant Director, 08/2014 to 08/2015
Girl Scouts Of Western New YorkCity, STATE,
  • Served as a primary leader and resource for coordination of program delivery, membership recruitment, and retention in the nine-county region of WNY.
  • Directly supervised twelve part-time Program Facilitators who develop collaborative partnerships with WNY schools that enable the organization to deliver programming to girls in targeted areas and under-represented communities.
  • Created a standard employee training through incorporation of multiple departments to ensure staff implements programming that utilizes the Girl Scout Leadership Experience and links to national program curricula.
  • Ensured that the organization met all grant requirements and reported all outcomes.
  • Managed associated budgets, consulted volunteers and employed staff, and assessed program outcomes.
  • Created and distributed various surveys and written reports; analyzed statistical data for program evaluation and quality assurance.
  • Assisted in the development and marketing strategies of programs.
  • Developed and implemented events and programs for nine-county region of WNY.
Program Manager/ Membership Manager, 07/2009 to 08/2014
Girl Scouts Of Western New YorkCity, STATE,
  • Implemented and utilized national program curriculum; developed and scheduled annual programs that assisted in the leadership development experience and retention of girls within Erie County.
  • Evaluated the effectiveness of strategies, services, materials, benefits and policies relating to acquisition of new members and programs, and recommended and implemented necessary changes to attain goals.
  • Oversaw, trained, and provided risk management and logistical support to troop volunteers to ensure the utmost understanding of and proper delivery of Girl Scout programming and policies.
  • Developed, maintained, and extended relationships within community groups, organizations, and individuals to expand marketing and development opportunities to support Girl Scouting.
  • Successfully merged and restructured Service Units and teams to optimize and increase retention of girls, leadership and programing implementation.
  • Assisted and supported other departments when needed, participated in Strategic Learning and Wellness Committees, and earned Six Sigma yellow belt.
Bilingual Representative Production Manager, 10/2007 to 02/2009
Mueller ServicesCity, STATE,
  • Shortly promoted to Production Manager after starting as a telephone interviewer.
  • Developed and implemented training manual for new incoming employees.
  • Translated RCT database to Spanish to assist bilingual telephone reps in providing better customer service to Spanish speaking customers.
  • Managed staff up to 15 employees; responsible for daily real-time management, quality monitoring, training and coaching of staff.
  • Provided employee evaluation and assisted staff with necessary changes.
  • Assisted with the hiring and termination of staff not meeting company policies or guidelines.
Preventive Team Leader, 10/2004 to 04/2007
Joan A. Male Family Support CenterCity, STATE,
  • Provided family-focused, home based services designed to assist families in crisis in Erie County.
  • Conducted service plan reviews and court reports, as well as community and family court client advocacy.
  • Provided ongoing assistance with family relationships, budgeting, housing, child development, and other issues through weekly or bi-weekly home visits.
  • Answered Spanish emergency help line and linked to available resources within their communities.
  • Served families with various distresses including parenting skills, substance abuse, mental health concerns, developmental disabilities, lack of suitable/affordable housing and domestic violence.
Bachelor of Arts: Spanish Literature, Expected in
State University of New York Buffalo - ,
Spanish Literature
Accounting, Adobe, Photo, Appleworks, approach, benefits, budgeting, budgets, bi, coaching, continuous improvement, creativity, client, customer service, database, delivery, developmental disabilities, employee training, financial, focus, hiring, innovation, Insurance, Explorer, Leadership, leadership development, marketing strategies, marketing, marketing and development, materials, mental health, mentoring, Excel, Outlook Express, PowerPoint, Publisher, Windows 7, MS word, works, network, packaging, policies, POS, procurement, Production Manager, program evaluation, programming, quality, quality assurance, Quick, Quick Books, real-time, Recruitment, retail, risk management, safety, Six Sigma, Spanish, Spanish speaking, Strategic, Strategic Planning, surveys, telephone, Vista, written communications, written

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Resume Overview

School Attended

  • State University of New York Buffalo

Job Titles Held:

  • Manager/Event Coordinator
  • Assistant Director
  • Program Manager/ Membership Manager
  • Bilingual Representative Production Manager
  • Preventive Team Leader


  • Bachelor of Arts

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