Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Reliable and accountable Manager and Hard Chrome Plater demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Inventive Chrome Plater driven to tackle unexpected technical issues with skill and accuracy. Team-oriented and self-directed plater with personal integrity and professional ethics. Proficient in most software programs. When you hire me your getting a family man not only for my actual family but the company I represent is like family, and like family I will work dam hard at success. The company I work for should always benefit from my performance day to day. As long as your happy and were producing an exceptional product I believe I'll be taken care of job security 101! I take great pride in what I do Hard Chrome is an evolving trade ,but as long as there pulling chromium out of the ground nothing can beat it. There are additives such as diamond chrome that are being used now to make the deposit even harder ,but only really used in military and medical applications. I hope I have given you enough information about my self to make a comfortable decision. Just know that in hiring me your getting a long term man that will work as long and as hard as the good lord allows me. Hopefully many years to come

  • Project management
  • Staff development
  • Systems and automation applications
  • Office equipment proficiency
  • Superb sales professional
  • Adaptive team player
  • Organized
  • Strong communication skills
  • Invoice processing
  • Cheerful and energetic
  • Flexible scheduling
  • Superior organization skills
  • Detail-oriented
  • Dependable and reliable
  • High-energy attitude
  • Excellent multi-tasker
  • OSHA training
  • Basic electrical knowledge
  • Blueprint interpretation
  • Accurate measurements and estimates
  • Customer service experience
  • Carpentry expertise
  • Lifting up to 100 lbs
  • Strong work ethic
  • Residential construction
  • Proficiency with mechanical and electric tools
  • Production line/assembly line forklift experience
  • Blueprint reading and interpretation
  • Exceptional problem solver
  • Plumbing
  • Expert in welding Lead
  • Good at following instructions
  • Power tools
  • Excellent driving record
  • Schematics reading
  • Computer literate
  • Roof construction
  • Demolition
  • Acid, Automation, Blueprint, Calibration, Carpentry, Computer literate, Customer service experience, Dependable, Direction, Staff training, Forklift, Interpretation, Leadership, Mark 5, Negotiating, Organization skills, Power tools, Processes, Progress, Quality, Repairs, Sales, Schematics, Supervising, Team-work, Phone, Welding
  • Streamline, Basic, Blueprint reading, Calipers, Strong communication skills, Customer satisfaction, Delivery, Detail-oriented, Driving, Financial, Forklifts, Invoice processing, Machinery, Mechanical, Office equipment, Plumbing, Problem solver, Improve processes, Project management, Reading, Safety, Scheduling, Staff development, Supervision, Team player, Type
  • Hazardous Chemical Handling
  • Debris removal
  • Heavy Equipment Operation
  • Power and hand tools
  • Extensive experience with trim carpentry and finish work.
  • Supervisory experience
  • Have own tools
  • Pneumatic activity expert
  • Water and sewer pipe installation
  • Efficient with all painting tools
  • Project management skills
  • Strong initiative
Work History
10/2012 to 11/2019 Manager/Electro Plating Engineer Hard Chrome Platers | City, STATE,
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed day-to-day operations, including supervision and assignment delegation for all members team.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Increased safety awareness by 100%, which led to no injuries on team since 2012 right before I started.
  • Maintained high level of morale and team-work on production floor through frequent communication with employees.
  • Improved and assessed process functionality to eliminate downtime and boost productivity.
  • Increased productivity by 50% and reduced material waste 75% by consistently seeking efficiencies.
  • Greeted and assisted all customers daily myself no matter how busy I was.
  • Monitored supplier expectations to verify quality, delivery, schedule and conformance to contract specifications.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
  • Performed routine repairs and preventative maintenance on all scrubbers, rectifiers, forklifts, anodes, tanks & liners.
  • Recognized and reported defective material and equipment.
  • Maintained measuring instruments & equipment in proper working order by completing maintenance and calibration settings.
  • Performed finishing work such as deburring, buffing and polishing surfaces to remove scratches and other imperfections.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • I didn't put IPC down as a reference mainly cause I was only there 6 months as there plating Supervisor got there shop in order, exceeded monthly profit expectations and we hit a super slow period from Christmas to late Feb. 2020 and I get discharged . The owner just wanted Hard Chrome Platers and never tried to get to know me I came in as the 2nd highest paid in the shop my old boss and owner of HCP negotiated my salary and I thought I would be taken care of but it was not the case. All of my customers are already un happy with the Lead times I'm pretty confident that I could get at least 50% of them to go wherever I am and bring an extra $150,000- $200,000 a month to the company!
  • I have always worked off a few basic principles when plating anything.
  • Find out the type of steel whether it's high carbon or low carbon means a lot or if it's a 400 series or 300 series stainless one is magnetized one isn't one has more Nickel than the other.
  • After you know the material type you then need to know the weight of the item and the surface finish requested.
  • Knowing this is how you determine warm up time and start up amperage.
  • I live by slow study start up in most cases warm up the part to around tank temp start at 3.2 for 30 seconds to a min.
  • Them 4.4 around a min.
  • Then slowly level out at 6.0 this is the safest method to live by.
  • Once I no the all the above answers I can figure a run time and formula for how long to run for the desired thickness and the amount of volts the part needs to run and amperage it should pull to produce the finish look necessary.
  • I believe a tank sample should be sent off every month to keep the tanks were they need to be and keep metal impurities to a minimum.
  • Hard Chrome bath should be made up of Chromic flake, Barium, Sulfuric acid and a mist suppressant balls or fumatrol I prefer fumatrol one cup every other week balls are cheaper.
  • You can see what's going on with the surface better without the interference of the balls.
  • If the bath is running correctly you should be able to plate on average .001thk.
  • Per hour.
  • The instruments that are a must have to plate are calipers regular or digital I prefer digital there more accurate and quicker to use as long as there calibrated once a year.
  • Thickness measuring gages fisher makes a great one.
  • Must have an RA checking device there is no way to eyeball the difference between 4ra and 24ra.
  • Muratic acid is good for stripping certain steels ,but also good for removing heat treat scale before blasting or polishing.
  • Best and safest way to strip is an electrolytic stripper with a inhibitor in it to keep the steel safe from rust or pitting.
  • You can reverse the chrome off in the plating tank by just insulating the positive side rule of thumb is to run at the level out mark 5min.
  • For every .001 you want to remove ,but this is not recommended as you can ruin to part if your not careful.
  • Any shaft that needs to be polished out it's always good to check that it's centered out correctly before it's plated.
  • If it's out to bad you can ruin a good plate job especially if it's to be grounded.
  • Polishing requires belts for cutting diamond compounds scotch brite and cratex of all courses I'm very skilled with all.
05/2008 to 08/2012 Team Leader Supervisor Cinram Now Technicolor | City, STATE,
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Trained workers in every position from machine operations to jobs on the line and material handlers.
  • Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
  • Reviewed production specifications to properly set up and calibrate machinery.
  • Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Delegated daily tasks to team members to optimize team productivity.
11/2000 to 05/2008 Sub-Contractor Warren Restoration , Braun Restoration , Cypress B | City, STATE,
  • Obtained necessary permits required to complete all work.
  • Collaborated with Adjusters and home owners to achieve desired results and project completion, successfully completing all projects on time and under budget.
  • Completed independent or team installations of building structures, including trim, flooring and cabinetry.
  • Placed building paper over subflooring to protect final flooring material from water damage.
  • Monitored tool and equipment condition and arranged repairs as needed.
  • Kept team members safe and job sites free of hazards by maintaining good organizational skills at all stages.
  • Installed paneling on walls to deaden sound, complete decorations or absorb shock based on individual customer requirements.
  • Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain tracks and TV brackets.
  • Constructed several residential decks, carports, garages and sunrooms over the last 20 years.
  • I grew up in Insurance restoration fire, wind, water, hail claims I had to know how to do basically everything in residential and commercial construction.
  • Repaired roofs and flooring and remodeled bathrooms and kitchens to complete several projects in 20 years.
  • I was a master trim carpenter at 17 trimming million $ homes.
  • At 19 I was the youngest in the state to be a certified structural drying engineer drying out flooded structures from hospitals to churches or schools and homes.
  • Scoped a full takeoff of jobs and completed itemized estimates for adjusters or home owners to review and sign before work was started.
  • Plumbing , electrical, hang and finish sheet rock, float concrete, trim and frame houses. Installed insulation bat and blown removed both as well. full demolition. hard wood floors ,decks ,fences, tree removal or trim work landscaping!
Expected in High School Diploma | Cookville High School, Cookville, TN. GPA:
HAZMAT trainingForklift and HAZMAT certified

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