Store Manager equipped with extensive experience in retail and restaurant management. Employs excellent leadership skills and multi-tasking strengths. Adept at communicating company mission and directives. Clearly explains the reasons behind store policies and procedures to foster employee compliance. Skilled at problem solving, customer service and hiring and training hardworking, quality staff.
Promoted to Management after only 8 months of employment.
Developed 8 associates to achieve management positions
New store openings for various organizations
Instructor for district shift manager training program
Turned 2 locations from Negative growth to profitability
Mentor for district zone ownership program
Shared product knowledge with customers while making personal recommendations.
Wrote sales slips and sales contracts.
Upsold add-on services to existing customers, generating incremental revenue.
Monitored market conditions, product innovations and competitor
activity, and adjusted account sales approach to address latest market
Answered customers' questions about products prices, availability, uses and credit terms.
Company sponsored Courses in Hospitality and Restaurant Management
Organizational Coursework in Business and Management
Dale Carnegie course on public speaking and Human Relations
Training courses in Customer service and human relations
Corporate sales effectiveness training
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