LiveCareer-Resume

manager resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
Ozark Technically Community College , MO Expected in 2013 Associate of Arts : General - GPA :

General

Experience
Huntington Ingalls Industries - Manager
, OH, 05/2013 - Current
  • Each day I am required to help anyone who comes into the store and help them with electronic needs.
  • I answer phone calls, set up work orders for a separate company in the back that installs satellites and security systems.
  • I was originally hired to be the wireless expert in the store and to handle any and all cell phone related problems.
  • I had to know several different prepaid carriers plans and how to activate each type of phone as well as know how to sell and activate Verizon Wireless service.
  • Daily cleaning was also required.
  • I was in charge of closing down the store each day which required making sure all electronics were turned off, doors locked, the deposit taken out of the drawer and ready for tomorrow, checking the vehicles, and setting the alarms.
  • Accomplishments I was hired as a sales associate and within a year was offered a management position over other coworkers who had been employed there for over 5 years.
  • Skills Used
  • Problem solving skills as each customer who comes in almost always has a different situation than the one before, high people skills and communication skills.
  • Punctuality is demanded.
  • Calling in sick isn't an option because of the number of staff members we have.
  • Daily cleaning duties that include cleaning windows and TV screens, vacuuming, making price tags, checking inventory, etc.
  • Product knowledge is the key to successful sales.
  • I have to take new training courses each week from Samsung and Verizon to keep up to date on the merchandise we carry as well as through RadioShack.
  • Team work is a necessity since we have a small staff.
  • Attention to detail is also demanded.
Konica Minolta - Sales Associate
, FL, 08/2012 - 06/2013
  • I worked in the meat department so I had do inventory daily, clear the walk in freezer of left over carts from the over-night shift, check out of date merchandise, stock shelves, put out fresh merchandise, work overstock in the cooler and freezer, help customers locate various things throughout the store (even if it wasn't in my department), do price changes, reset modules, make sure there was no cross-contamination (chicken on meat or pork carts, etc), do daily cleaning.
  • Accomplishments I started out working in only the meat department, within 6 months I was able to float to different departments and eventually was able to work without supervision in the meat, produce, grocery, frozen, and dairy departments.
  • Skills Used This job didn't have a lot of supervision, so there was definitely a need for self-motivation.
  • I had to set daily goals for myself to accomplish so that my team as a whole wouldn't get behind.
  • I was in charge of my own wall, so I was constantly reorganizing and stocking that section without being told.
  • I had to be able to work quickly since my merchandise had to stay refrigerated, it couldn't be left on the cart for extended amounts of time before it spoiled, very good people skills and patience were a must since it is one of the busiest places in my town, and I had to work well with the members of my team and be able to get along with everyone since there were only 5 of us that worked in that department total.
Labor First Llc - Cashier/Hostess/Waitress
, NJ, 12/2010 - 08/2012
  • Seated guests as a hostess, served their food as a waitress, ran the cash register and answered the phone as a cashier, and on certain days I washed dishes during the evenings.
  • I was required to clear tables, sweep, mop, wash windows, take out trash, sweep sidewalks, as well as other daily cleaning duties.
  • Accomplishments I started out as only a hostess working maybe 15 hours a week and by the time I left I was a cashier for 3 days of the week, a waitress/host for 2 days of the week, and the dishwasher 1 night a week.
  • I received a raise during the first 3 months for being trained on the register.
  • I was 1 of 2 people (aside from managers) with access to the register.
  • Skills Used I was required to multitask (playing hostess and cashier OR waitress and hostess), as well as have strong communication skills and your basic math skills to be able to use the register (count back change, calculate totals with sales tax when our systems were down, etc.), I had to be able to work closely with other team members, I needed to be flexible with my schedule, and patient with customers as most of those who dined at our facility were elderly.
Niangua River Oasis - Sales Associate
, STATE, 05/2006 - 09/2010
  • I was responsible for answering phone calls, making cabin and canoe/raft reservations, taking credit card information over the phone, running a cash register, daily cleaning duties, inventory, stock shelves, various filing duties, etc.
  • It was a seasonal job.
  • Accomplishments Since it was a seasonal job, (4 months out of the year) there wasn't a lot of time to move to a higher position.
  • Skills Used This job demanded high customer service and communication skills.
  • I had to interact with every kind of person from young children to college age kids to middle-aged adults, and even the elderly.
  • I had to be very clear on pricing off the vessels we rented as well as RV sites and cabins.
  • There was also a level of privacy that had to be taken into consideration, especially dealing with credit or debit card information.
  • I had to be able to successfully multitask as well as be punctual each day.
  • While checking in the guests at the start of the weekend, the store gets extremely busy, I was required to work under pressure as well as keep an eye on the store and the merchandise.
Professional Affiliations
Skills

Attention to detail, basic computer knowledge, cash register, strong

communication skills, customer service, knowledge of various electronics, filing, inventory, problem solving skills, sales, supervision experience, etc.

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Resume Overview

School Attended

  • Ozark Technically Community College

Job Titles Held:

  • Manager
  • Sales Associate
  • Cashier/Hostess/Waitress
  • Sales Associate

Degrees

  • Associate of Arts

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