LiveCareer-Resume

manager resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Resourceful and adaptable Manager with over 3 years of experience in scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution. Customer- focused leader seeking to join and enhance another team.

Skills
  • Planning and coordination
  • Staff development
  • Team management
  • Customer service
  • Supervision
  • Organization
  • Inventory management
  • Team building
  • Communications
  • Administrative support
Experience
Manager, 08/2014 to Current
HyattKansas City, MO,
  • Managed day-to-day operations, including supervision and assignment delegation for 6-9-member team.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Partnered with district managers to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Coached new team members on job tasks and performance strategies.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Determined efficient work schedules for team on weekly basis to keep project moving and each shift properly staffed.
Personal Care Aide, 04/2010 to 05/2011
Lhc GroupRichmond, KY,
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Monitored clients' progress to report necessary changes.
  • Laundered clothing and bedding and changed linens 2 times per week to prevent spread of infection.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Administered all necessary medications as directed by care plan.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Reported concerns to supervisory administrator to maintain optimal care for all client needs.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
Personal Care Aide, 05/2008 to 04/2010
Lhc GroupRockledge, FL,
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Monitored clients' progress to report necessary changes.
  • Laundered clothing and bedding and changed linens 1 times per week to prevent spread of infection.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Administered all necessary medications as directed by care plan.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Reported concerns to supervisory administrator to maintain optimal care for all client needs.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Education and Training
GED: , Expected in 06/2005 to Altoona Adult Education - ALTOONA, PA
GPA:
: Certified Nurses Aide, Expected in to Altoona Center For Nursing - ALTOONA, PA
GPA:

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Resume Overview

School Attended

  • Altoona Adult Education
  • Altoona Center For Nursing

Job Titles Held:

  • Manager
  • Personal Care Aide
  • Personal Care Aide

Degrees

  • GED
  • Some College (No Degree)

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