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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Accomplished and energetic Office Manager with a solid history of achievement in Customer Relations. Motivated leader with strong organizational and prioritiation abilities. Areas of expertise include Financial Accountant, Secretarial, and Office Managing.

Skills
  • Customer service
  • Verbal and written communication
  • Excellent time management skills
  • Microsoft Outlook, Word and Excel
  • MS Office expert
  • Quick learner
  • POS systems expert
  • Account reconciliation
  • Relationship building
  • Team leadership
  • Memorization and recall
  • Time management
  • Documentation and reporting
  • Inventory management
  • Personable and outgoing
  • Multi-line telephone systems
Work History
Manager, 09/2016 to 11/2017
Jones Lange Lasalle Inc. Fremont, CA,
  • Accounting, reservation booking, answering and transfering calls, customer service.
  • Solved unresolved customer issues.
  • Strong leader of customer support staff.
Office Manager, 02/2014 to 12/2016
Lighthouse Academies Gary, IN,
  • Plan, administer and control budgets for contracts, equipment and supplies.
  • Direct or coordinate the supportive services department of a business, agency, or organization.
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Hire and terminate clerical and administrative personnel.
  • Set goals and deadlines for the department.
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
  • Acquire, distribute and store supplies.
  • Manage leasing of facility space.
  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
  • Greet and register guests.
  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Monitor the revenue activity of the hotel or facility.
  • Collect payments and record data pertaining to funds and expenditures.
  • Coordinate front-office activities of hotels or motels, and resolve problems.
  • Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
  • Interview and hire applicants.
  • Assign duties to workers, and schedule shifts.
  • Show, rent, or assign accommodations.
  • Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
  • Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Develop or maintain internal or external company Web sites.
  • Prepare and mail checks.
  • Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.
  • Ordered all office supplies including ink cartridges, toner, and paper.
  • Managed executive calendar and coordinated weekly project team meetings.
  • Calculated Usual, Customary and Reasonable (UCR) fees.
Accountant/ Secretary/ Insurance Sales, 06/2012 to 11/2013
Ron Thuney Insurance Agency City, STATE,
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Comlete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Provide services to customers, such as order placement or account information.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Prepare and mail checks.
  • Manage projects or contribute to committee or team work.
  • Order and dispense supplies.
  • Train and assist staff with computer usage.
  • Take dictation in shorthand or by machine and transcribe information.
  • Prepare conference or event materials, such as flyers or invitations.
  • Operated Quickbooks Online, Quickbooks Payroll, and Quickbooks Enterprize everyday.
Willing to relocate: Anywhere
Education
High School Diploma: , Expected in 2012
to
Floresville High School - Floresville, TX
GPA:
: , Expected in
to
Ashford University - California,
GPA:
Languages
English Language · Writing
Skills
ACCOUNTING, administrative, agency, budgets, clerical, conferences, contracts, Make copies, customer service, databases, database management, dictation, Economics, Electronics, electronic mail, English, special events, filing, Financial, forms, front-office, funds, inspecting, Inspect, Insurance, laundry, letters, machinery, materials, mechanical, meetings, mail, money, Negotiation, Payroll, personnel, policies, Speaking, Quickbooks, read, recording, shorthand, tables, take messages, team work, TELECOMMUNICATIONS, telephone, telephones, Time Management, Web sites, word processing
Additional Information
  • Willing to relocate: Anywhere Authorized to work in the US for any employer

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Resume Strength

  • Formatting
  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Floresville High School
  • Ashford University
Job Titles Held:
  • Manager
  • Office Manager
  • Accountant/ Secretary/ Insurance Sales
Degrees
  • High School Diploma

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